Support Board
Date/Time: Sat, 05 Jul 2025 10:35:34 +0000
Nasdaq Price Action
View Count: 372
[2025-05-11 02:55:13] |
User115150 - Posts: 3 |
I am receiving the delayed data of Nasdaq Micro, and I would like to see only Nasdaq Price action in real time. I don't want to see AAPL-NQ, or other entities traded with Nasdaq, just Nasdaq, where should I go to? Secondly which connection should I be on to see it in real time? I have activated the Denali Exchange Data Feed, do I just have to switch my current service to Tenton for the live data? I have also attached a picture to the symbol I am looking at, is that the right one for Nasdaq Micros? And if Yes, how do I get it to stop showing delayed data? Thank you. |
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[2025-05-11 12:20:33] |
Sierra_Chart Engineering - Posts: 20083 |
That is not the correct symbol for NASDAQ futures when using SC Data-All Services. You will find the correct symbol in File >> Find Symbol >> Futures-CME. What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-05-17 10:46:21] |
User115150 - Posts: 3 |
Hi Team, I am using Stage5 trading, while my trading account is connected to my Sierra Chart, I am still getting delayed data of almost 10mins on the Nasdaq and S&P 500. How can I access the live data please. I have attached the screenshot of the current data I am using, which is in File >> Find Symbol >> Futures-CME >> MNQ (Micro E-mini Nasdaq) >> June 2025 >> Open Intraday Chart. Please how can I go about getting the live data? Thank you. |
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[2025-05-19 14:20:09] |
John - SC Support - Posts: 40745 |
You have the "CME with Market Depth for Non-Professional Trading Accounts" exchange active. Therefore you should be getting the real-time data for MNQ. If you are still having an issue with this, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-05-19 18:48:27] |
User115150 - Posts: 3 |
Hello, Thank you for getting back to me, I have resolved the issue. The Support for Sierra Chart Data Feeds was Disabled, then I Enabled it and reconnected to the data, and now I have access to the live data. Thank you. |
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