Support Board
Date/Time: Wed, 30 Apr 2025 07:31:14 +0000
Why did i not get verified as non professional trader and verify rtading account experied?
View Count: 64
| [2025-04-25 23:20:11] |
| Sivle - Posts: 68 |
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i logged in in my rithmic rtrader with my CQG credentials. And i waited for 5 minutes and then i went to my account control panel at sierracharts website and i still see Experied. also i dont have an active sierrachart service package and i dont have an active datafeed at the moment. But i am planning to buy sierrachart service package 11 and activate denali datafeed and this live cme data "CME with Market Depth for non-professional Trading accounts" for 13 usd/month. And why do i still see an orange things listed under trading account required (i already have a live funded account with AMP to be able to get cheap live cme data as a non professional trader. also i will trade topstep trading combine but i want to use rithmic for order routing and for datafeed i dont want to use rithmic but instead denali data feed. And my question is how do i once a month log in to rtrader to verify my trading account. appreciate an answer Date Time Of Last Edit: 2025-04-25 23:37:02
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| [2025-04-28 14:50:46] |
| John - SC Support - Posts: 39559 |
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The first thing you need to do is to have an active account with us. You cannot do anything until you do this. Follow the instructions at the following link to activate a package: Sierra Chart Purchase and License Information: Instructions Then, you can activate the exchange(s) for which you want real-time data from the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges After that, you will need to connect to your live account with AMP. You mentioned CQG, so if you are using CQG with AMP, then follow these instructions to connect to that account: CQG Trading Platform Service: Setup Instructions If you are using a different service with AMP, then we need to know what service you are using so we can give you the proper instructions. After you do the above, your "Verified Until" date will change to 30 days in the future. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Then, to connect to your TopStep account, follow these instructions: Rithmic Trading Platform Service: Setup Instructions After this, you will be getting the data from our Denali Exchange Data Feed and submitting orders to Rithmic for your TopStep account. At least once a month, you will need to connect to your AMP account. Refer to the following instructions for this: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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