Support Board
Date/Time: Wed, 30 Apr 2025 11:44:47 +0000
Post From: Why did i not get verified as non professional trader and verify rtading account experied?
| [2025-04-28 14:50:46] |
| John - SC Support - Posts: 39559 |
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The first thing you need to do is to have an active account with us. You cannot do anything until you do this. Follow the instructions at the following link to activate a package: Sierra Chart Purchase and License Information: Instructions Then, you can activate the exchange(s) for which you want real-time data from the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges After that, you will need to connect to your live account with AMP. You mentioned CQG, so if you are using CQG with AMP, then follow these instructions to connect to that account: CQG Trading Platform Service: Setup Instructions If you are using a different service with AMP, then we need to know what service you are using so we can give you the proper instructions. After you do the above, your "Verified Until" date will change to 30 days in the future. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Then, to connect to your TopStep account, follow these instructions: Rithmic Trading Platform Service: Setup Instructions After this, you will be getting the data from our Denali Exchange Data Feed and submitting orders to Rithmic for your TopStep account. At least once a month, you will need to connect to your AMP account. Refer to the following instructions for this: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |