Login Page - Create Account

Support Board


Date/Time: Thu, 10 Oct 2024 02:37:28 +0000



Issue with Trade Activity Log

View Count: 78

[2024-09-05 17:48:24]
breno - Posts: 1
Hello,
My trade activity log show an open trade when there is none open.
This cause a difference in my DPL and my real Trade Order number.
I have this issue since monday and tried various things such as disconnect reconnect before writing to you.

You can see a few screenshots enclosed that show the differences between when is showed and the reality
imageScreenshot 2024-09-05 at 21.32.41.png / V - Attached On 2024-09-05 17:46:11 UTC - Size: 483.88 KB - 25 views
imageScreenshot 2024-09-05 at 21.12.41.png / V - Attached On 2024-09-05 17:46:22 UTC - Size: 46.16 KB - 23 views
imageScreenshot 2024-09-05 at 21.34.04.png / V - Attached On 2024-09-05 17:46:33 UTC - Size: 203.48 KB - 22 views
[2024-09-05 20:20:29]
John - SC Support - Posts: 35081
Refer to the following:
Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities

Help With Daily Profit/Loss Value
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account