Support Board
Date/Time: Thu, 10 Oct 2024 02:37:28 +0000
Issue with Trade Activity Log
View Count: 78
[2024-09-05 17:48:24] |
breno - Posts: 1 |
Hello, My trade activity log show an open trade when there is none open. This cause a difference in my DPL and my real Trade Order number. I have this issue since monday and tried various things such as disconnect reconnect before writing to you. You can see a few screenshots enclosed that show the differences between when is showed and the reality |
Screenshot 2024-09-05 at 21.32.41.png / V - Attached On 2024-09-05 17:46:11 UTC - Size: 483.88 KB - 25 views Screenshot 2024-09-05 at 21.12.41.png / V - Attached On 2024-09-05 17:46:22 UTC - Size: 46.16 KB - 23 views Screenshot 2024-09-05 at 21.34.04.png / V - Attached On 2024-09-05 17:46:33 UTC - Size: 203.48 KB - 22 views |
[2024-09-05 20:20:29] |
John - SC Support - Posts: 35081 |
Refer to the following: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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