Login Page - Create Account

Support Board


Date/Time: Fri, 12 Sep 2025 04:07:43 +0000



Market Depth

View Count: 346

[2024-08-15 16:16:06]
Matt2514 - Posts: 7
Hello I am currently subscribed to Teton Data but only able to see 100 levels for the DOM. I am wanting to be able to show more depth of market and I have checked all that available online resources but can't seem to find out how to see more levels. Thanks
imageScreenshot 2024-08-15 080842.png / V - Attached On 2024-08-15 16:16:03 UTC - Size: 43.87 KB - 68 views
[2024-08-15 16:40:01]
John - SC Support - Posts: 41771
Refer to the following:
File Menu: Not Receiving the Full Number of Market Depth Levels
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-15 16:43:27]
Matt2514 - Posts: 7
I have reviewed this page several times and all my settings are correct. Please advise thanks.
[2024-08-15 17:02:11]
John - SC Support - Posts: 41771
What is the symbol for that chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-15 17:03:51]
Matt2514 - Posts: 7
ES
[2024-08-15 17:13:23]
John - SC Support - Posts: 41771
Select "File >> Market Depth Window".

Scroll to the bottom and then take an image of that window and attach it to this thread.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-15 17:44:07]
Matt2514 - Posts: 7
Attached is the screen shot for the ES as well as the NQ both only showing 100 levels
imageScreenshot 2024-08-15 134216.png / V - Attached On 2024-08-15 17:42:31 UTC - Size: 228.39 KB - 79 views
imageScreenshot 2024-08-15 134320.png / V - Attached On 2024-08-15 17:43:51 UTC - Size: 224.42 KB - 72 views
[2024-08-15 18:38:25]
John - SC Support - Posts: 41771
What this tells us is that you are being limited at the server and not within the software itself.

As such, select "Global Settings >> Sierra Chart Server Settings >> General" and set the option for "Max Depth Levels" to 0. Select OK to close that window and then select "File >> Reconnect". Refer to the following for this:
Sierra Chart Server Settings: Max Depth Levels (Global Settings >> Sierra Chart Server Settings >> General >> General)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-15 18:43:53]
Matt2514 - Posts: 7
Thank you! That fixed it!
[2024-08-15 18:54:22]
John - SC Support - Posts: 41771
We want to point out that this is covered at Step #4 in the documentation we pointed you to in Post #2.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-08-15 18:58:00]
Matt2514 - Posts: 7
Thanks. No need to be a jerk about it.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account