Support Board
Date/Time: Sun, 16 Nov 2025 22:42:08 +0000
account defining
View Count: 438
| [2024-07-02 10:16:24] |
| User660392 - Posts: 59 |
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Hello , I text this massage to you for defining my account as a non professional trader , by your demand i must have an account so i do have . My account number is xxx-xxxx , BMO HARRIS BANK N.A Chicago , IL 60603. Please change my account to A Non professional trader and getting real time data . Thank you. Date Time Of Last Edit: 2024-07-02 14:23:07
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| [2024-07-02 14:25:01] |
| John - SC Support - Posts: 43003 |
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You need to have a brokerage account, not a regular bank account in order to be considered a non-professional for the CME Group. The brokerage account must be a live, funded, futures trading account. And you need to be able to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-03 07:03:25] |
| User660392 - Posts: 59 |
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Hi, What i sent to you is not a regular bank account but a brokerage account because i am involved with Canon Trading Futures .that is what they sent me : Hello Moshe, The new futures trading account has been approved. You can now send funds using the instructions below: Bank: BMO HARRIS BANK N.A. 111 W. Monroe St. Chicago, IL 60603 ABA #: 071-000-288 Swift Code: HATRUS44 (for international wire use only) Credit: Ironbeam, Inc. 141 W. Jackson BLVD Chicago, IL 60604 USA Account Number: 303-1226 |
| [2024-07-03 13:53:19] |
| John - SC Support - Posts: 43003 |
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Those are the instructions for wiring funds to them. Regardless, you need to connect your Sierra Chart software to your brokerage account in order to verify your non-professional status for the CME Group. Also, you have not correctly completed the Exchange Agreements. You need to redo the agreements and make sure you enter the "Clearing Firm" and your Account Number where this is requested. If you do not know your Clearing Firm (although it looks like it is Ironbeam) then enter your brokerage name (Canon Trading). Make sure you follow all the instructions at the following link (including the agreements): Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Do you know what order routing service you are setup to use with Canon Trading? If you let us know this, then we can tell you how to connect your Sierra Chart software to that account, both for live trading and for verification of the account for the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-01 06:51:23] |
| User631160 - Posts: 6 |
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I need assistance with the agreements forms. please advise
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| [2025-10-01 14:52:13] |
| John - SC Support - Posts: 43003 |
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What exactly is the issue?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-01 15:23:20] |
| User631160 - Posts: 6 |
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When trying to go to the forms to update the information that has been rejected the fields are not available to input the new information requested. One link that you guys sent I was able to do so and it has been submitted. That was the cme data agreement
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| [2025-10-01 17:29:44] |
| John - SC Support - Posts: 43003 |
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Your most recent submittals of the agreements for the CME Group has been accepted and your account is tagged as a "Non-Professional". Also, please open a new thread for items like this. You have posted in an old thread that was completely unrelated to your question. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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