Support Board
Date/Time: Thu, 15 May 2025 23:37:12 +0000
Rithmic connection
View Count: 689
[2024-06-11 16:41:37] |
User204705 - Posts: 4 |
Hello, I have an apex account and would like to connect my prop firm account to sierra charts. I have denali data service. When I try to connect to rhithmic...i get permission denied...Ive tried password multiple times. I have teh setting son apex non aggregated chicago. Not sure what else to try. Ive searched through the self help instructions as well. Apex refers me back to you.
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[2024-06-11 20:15:14] |
User687917 - Posts: 75 |
Hi If you have an evaluation account of APEX, then you must try selecting Selected service -> Rithmic Direct DTC [Trading] Server -> Rithmic Paper Trading Chicago Then in "Common Settings" tab, check that "Allow Support for SierraChart data feeds" is "YES" Anyway, according to some friends who have Apex (and other funded accounts) these days there are problems with Rithmic. I don't know if selecting Apex Chicago is for Master accounts (i don't have Apex account. With Bulenox I always connect through Rithmic Paper Trading. |
[2024-06-11 20:30:57] |
John - SC Support - Posts: 39812 |
Refer to the following regarding the "Permission Denied" error: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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