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Date/Time: Mon, 17 Jun 2024 08:31:43 +0000



UVOL/DVOL/NVOL24h Data Not Loading

View Count: 98

[2024-04-29 05:56:20]
PolandSpringer - Posts: 26
I have noticed a 3/4 day lag on the UVOL/DVOL/NVOL data recently. The data for 4/24-4/26 is not showing in my chart.

I have tried deleting all data and re-downloading. I have tried reloading & recalculating. I am using "Add Additional Symbol" studies to overlay these as subgraphs on a main chart.
[2024-04-29 13:03:48]
Sierra_Chart Engineering - Posts: 14944
We do not observe any issue like this.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

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Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart.

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-30 03:04:27]
PolandSpringer - Posts: 26
It looks like it is only doing it with NYSE_NASDAQ_NYSEMKT. When using NYSE alone the data is loading fine.

I will attempt the redownload and upload log if the problem persists.

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