Support Board
Date/Time: Sun, 11 May 2025 18:21:14 +0000
Live SC Tick Data Not Loading in Real Time
View Count: 1102
| [2014-08-14 03:08:34] |
| User48202 - Posts: 10 |
|
I've installed v. 1173. I've activated the SC real-time feed. I have activated the CME Globex Exchange. Data/Trade Service Settings is set to Interactive Brokers [Trading] and SC data is enabled. The symbol being traded is NQ-201409-GLOBEX After opening SC and IB, my charts open to NQ with an [M]. However, the data remains static at the point at which it opens. I receive no additional data. When I click on Connect to Data Feed (after disconnecting) it attempts but experiences a connection failure time after time and no new data. If I close Sierra Chart down and then re-start it, data loads to the current tick, but no additional data loads from that point unless I restart the program again. Thanks for your help. |
| [2014-08-14 03:59:15] |
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Your account is properly configured for the Sierra Chart Exchange Data Feed and the CME exchange. Therefore, we need to see the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-14 13:41:57] |
| User48202 - Posts: 10 |
|
Software version: 1173 | 2014-08-14 06:07:25 Usage end date: 2015-07-07 | 2014-08-14 06:07:25 Enabled for: Advanced Features. | 2014-08-14 06:07:25 Enabled for: Sierra Chart Historical Data Service. | 2014-08-14 06:07:25 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-08-14 06:07:25 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-08-14 06:07:25 Received 1 data feed usernames. | 2014-08-14 06:07:25 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-14 06:07:25 Active service: Interactive Brokers | 2014-08-14 06:07:25 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-08-14 06:07:25 2014-08-14 06:07:25 Local computer clock time | 2014-08-14 06:07:25 2014-08-14 13:07:25 GMT time | 2014-08-14 06:07:25 2014-08-14 06:07:25 Time zone adjusted time | 2014-08-14 06:07:25 Time difference to server time: 18 seconds. | 2014-08-14 06:07:25 Program path: C:\SierraChart\ | 2014-08-14 06:07:25 Data Files path: C:\SierraChart\Data\ | 2014-08-14 06:07:25 OS Version Number: 6.2 | 2014-08-14 06:07:25 Checking for new symbol settings for ib | 2014-08-14 06:07:26 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 06:07:27 AsyncHTTP2 socket (1408) | Connected. | 2014-08-14 06:07:27 Requesting symbol settings for ib. Overwrite = on. | 2014-08-14 06:07:27 Symbol settings received. | 2014-08-14 06:07:33 Processed received symbol settings | 2014-08-14 06:07:33 AsyncHTTP2 socket (1408) | Closed. No error. | 2014-08-14 06:07:42 AsyncHTTP2 socket (1408) | Shutdown and closed. | 2014-08-14 06:07:42 Date rule based rollover from NQ-201312-GLOBEX to next contract occurs at 2013-12-12. | 2014-08-14 06:18:14 Date rule based rollover from NQ-201403-GLOBEX to next contract occurs at 2014-03-13. | 2014-08-14 06:18:14 Date rule based rollover from NQ-201406-GLOBEX to next contract occurs at 2014-06-12. | 2014-08-14 06:18:14 Date rule based rollover from NQ-201409-GLOBEX to next contract occurs at 2014-09-11. | 2014-08-14 06:18:14 Checking Intraday data file for symbol NQ-201312-GLOBEX for the date range from 2013-09-12 to 2013-12-12. | 2014-08-14 06:18:14 Checking Daily data file for symbol NQZ13 for the date range from 2013-09-12 to 2013-12-12. | 2014-08-14 06:18:14 Checking Intraday data file for symbol NQ-201403-GLOBEX for the date range from 2013-12-12 to 2014-03-13. | 2014-08-14 06:18:14 Checking Daily data file for symbol NQH14 for the date range from 2013-12-12 to 2014-03-13. | 2014-08-14 06:18:14 Checking Intraday data file for symbol NQ-201406-GLOBEX for the date range from 2014-03-13 to 2014-06-12. | 2014-08-14 06:18:14 Checking Daily data file for symbol NQM14 for the date range from 2014-03-13 to 2014-06-12. | 2014-08-14 06:18:14 Checking Intraday data file for symbol NQ-201409-GLOBEX for the date range from 2014-06-12 to 0. | 2014-08-14 06:18:14 Checking Daily data file for symbol NQU14 for the date range from 2014-06-12 to 0. | 2014-08-14 06:18:14 Symbols used for NQ-201409-GLOBEX continuous contract chart: | 2014-08-14 06:18:14 NQ-201312-GLOBEX | 2014-08-14 06:18:14 NQ-201403-GLOBEX | 2014-08-14 06:18:14 NQ-201406-GLOBEX | 2014-08-14 06:18:14 NQ-201409-GLOBEX | 2014-08-14 06:18:14 Volume based rollover from NQ-201312-GLOBEX to NQ-201403-GLOBEX occurs at 2013-12-13 | 2014-08-14 06:18:14 Volume based rollover from NQ-201403-GLOBEX to NQ-201406-GLOBEX occurs at 2014-03-14 | 2014-08-14 06:18:14 Volume based rollover from NQ-201406-GLOBEX to NQ-201409-GLOBEX occurs at 2014-06-13 | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: Performing continuous futures contract back adjustment calculations. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201312-GLOBEX Open price on 2013-12-13 is 3457. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201403-GLOBEX Open price on 2013-12-13 is 3452.5. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201312-GLOBEX price difference to NQ-201403-GLOBEX is -4.5. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201403-GLOBEX Open price on 2014-03-14 is 3655.75. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201406-GLOBEX Open price on 2014-03-14 is 3646.5. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201403-GLOBEX price difference to NQ-201406-GLOBEX is -9.25. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201406-GLOBEX Open price on 2014-06-13 is 3773. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201409-GLOBEX Open price on 2014-06-13 is 3766.5. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: NQ-201406-GLOBEX price difference to NQ-201409-GLOBEX is -6.5. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: Back adjust amount for symbol NQ-201312-GLOBEX is -20.25. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: Back adjust amount for symbol NQ-201403-GLOBEX is -15.75. | 2014-08-14 06:18:14 NQ-201409-GLOBEX [CBV] 1 Min #7: Back adjust amount for symbol NQ-201406-GLOBEX is -6.5. | 2014-08-14 06:18:14 Mapping NQ-201409-GLOBEX to NQU4. Service code: cme | 2014-08-14 06:18:14 Intraday data recording state for symbol NQ-201409-GLOBEX is set to pending. | 2014-08-14 06:18:14 HD Request # 2 | Downloading Intraday chart data for NQ-201409-GLOBEX to the file NQ-201409-GLOBEX.scid. Service: cme | 2014-08-14 06:18:14 HD Request # 2 | Download start Date-Time: 2014-08-13 19:13:54.0 | 2014-08-14 06:18:14 HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2014-08-14 06:18:14 HD Request # 3 | Downloading Historical Daily chart data for NQU14. Starting date: 2014-08-13. Service: ib | 2014-08-14 06:18:14 HD Request # 3 | Using user Barchart Historical data account. | 2014-08-14 06:18:14 HD Request # 3 | Requesting historical Daily data for NQU14 starting at 2014-08-12 | 2014-08-14 06:18:14 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-14 06:18:14 Socket (1408) | Connected. | 2014-08-14 06:18:14 HD Request # 2 | Sending historical data logon request message. | 2014-08-14 06:18:14 HD Request # 3 | Receiving historical Daily data for NQU14 starting at 2014-08-12 | 2014-08-14 06:18:14 Writing historical Daily data for NQU14 to the file NQU14.dly | 2014-08-14 06:18:14 HD Request # 3 | Received 3 records from 2014-08-12 00:00:00 to 2014-08-14 00:00:00 (3.0 days) and wrote 2 records for NQU14 | 2014-08-14 06:18:14 HD Request # 3 | Daily download COMPLETE for NQU14. Completion time: 0s | 2014-08-14 06:18:14 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-08-13 19:13:54. Record interval: 0. Symbol: NQU4 | 2014-08-14 06:18:14 HD Request # 2 | Decompressing data. | 2014-08-14 06:18:15 HD Request # 2 | Receiving Intraday data for NQ-201409-GLOBEX starting at 2014-08-13 19:13:54 | 2014-08-14 06:18:15 HD Request # 2 | Timestamp of first Intraday data file record written: 2014-08-13 19:14:24 | 2014-08-14 06:18:15 HD Request # 2 | Historical data for NQ-201409-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-14 06:18:15 Socket (1408) | Shutdown and closed. | 2014-08-14 06:18:15 The network socket for historical data has been closed. | 2014-08-14 06:18:15 HD Request # 2 | Received 21178 records from 2014-08-13 19:13:54 to 2014-08-14 06:07:41 (10.9 hours) and wrote 21177 records for NQ-201409-GLOBEX | 2014-08-14 06:18:15 HD Request # 2 | Intraday download COMPLETE for NQ-201409-GLOBEX. Completion time: 0s | 2014-08-14 06:18:15 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:18:31 Socket (1212) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:18:32 Socket (1212) | Shutdown and closed. | 2014-08-14 06:18:32 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:18:32 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:18:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:18:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:18:32 Disconnected from IB. | 2014-08-14 06:18:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:18:32 Starting TWS auto-login thread. | 2014-08-14 06:18:35 TWS auto-login thread ending. | 2014-08-14 06:18:35 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:18:37 Socket (2320) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:18:38 Socket (2320) | Shutdown and closed. | 2014-08-14 06:18:38 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:18:38 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:18:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:18:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:18:38 Disconnected from IB. | 2014-08-14 06:18:38 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:18:38 Starting TWS auto-login thread. | 2014-08-14 06:18:39 TWS auto-login thread ending. | 2014-08-14 06:18:39 Starting TWS auto-login thread. | 2014-08-14 06:18:43 TWS auto-login thread ending. | 2014-08-14 06:18:43 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:18:43 Socket (2704) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:18:44 Socket (2704) | Shutdown and closed. | 2014-08-14 06:18:44 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:18:44 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:18:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:18:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:18:44 Disconnected from IB. | 2014-08-14 06:18:44 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:18:44 Starting TWS auto-login thread. | 2014-08-14 06:18:47 TWS auto-login thread ending. | 2014-08-14 06:18:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:18:49 Socket (1076) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:18:50 Socket (1076) | Shutdown and closed. | 2014-08-14 06:18:50 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:18:50 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:18:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:18:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:18:50 Disconnected from IB. | 2014-08-14 06:18:50 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:18:50 Starting TWS auto-login thread. | 2014-08-14 06:18:51 TWS auto-login thread ending. | 2014-08-14 06:18:51 Starting TWS auto-login thread. | 2014-08-14 06:18:55 TWS auto-login thread ending. | 2014-08-14 06:18:55 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:18:55 Socket (2320) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:18:56 Socket (2320) | Shutdown and closed. | 2014-08-14 06:18:56 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:18:56 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:18:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:18:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:18:56 Disconnected from IB. | 2014-08-14 06:18:56 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:18:56 Starting TWS auto-login thread. | 2014-08-14 06:18:59 TWS auto-login thread ending. | 2014-08-14 06:18:59 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:01 Socket (2220) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:02 Socket (2220) | Shutdown and closed. | 2014-08-14 06:19:02 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:02 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:02 Disconnected from IB. | 2014-08-14 06:19:02 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:02 Starting TWS auto-login thread. | 2014-08-14 06:19:03 TWS auto-login thread ending. | 2014-08-14 06:19:03 Starting TWS auto-login thread. | 2014-08-14 06:19:07 TWS auto-login thread ending. | 2014-08-14 06:19:07 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:07 Socket (1392) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:08 Socket (1392) | Shutdown and closed. | 2014-08-14 06:19:08 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:08 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:08 Disconnected from IB. | 2014-08-14 06:19:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:08 Starting TWS auto-login thread. | 2014-08-14 06:19:11 TWS auto-login thread ending. | 2014-08-14 06:19:11 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:13 Socket (2524) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:14 Socket (2524) | Shutdown and closed. | 2014-08-14 06:19:14 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:14 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:14 Disconnected from IB. | 2014-08-14 06:19:14 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:14 Starting TWS auto-login thread. | 2014-08-14 06:19:15 TWS auto-login thread ending. | 2014-08-14 06:19:15 Starting TWS auto-login thread. | 2014-08-14 06:19:19 TWS auto-login thread ending. | 2014-08-14 06:19:19 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:19 Socket (2524) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:20 Socket (2524) | Shutdown and closed. | 2014-08-14 06:19:20 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:20 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:20 Disconnected from IB. | 2014-08-14 06:19:20 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:20 Starting TWS auto-login thread. | 2014-08-14 06:19:23 TWS auto-login thread ending. | 2014-08-14 06:19:23 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:25 Socket (2172) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:26 Socket (2172) | Shutdown and closed. | 2014-08-14 06:19:26 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:26 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:26 Disconnected from IB. | 2014-08-14 06:19:26 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:26 Starting TWS auto-login thread. | 2014-08-14 06:19:27 TWS auto-login thread ending. | 2014-08-14 06:19:27 Starting TWS auto-login thread. | 2014-08-14 06:19:31 TWS auto-login thread ending. | 2014-08-14 06:19:31 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:31 Socket (2504) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:32 Socket (2504) | Shutdown and closed. | 2014-08-14 06:19:32 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:32 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:33 Disconnected from IB. | 2014-08-14 06:19:33 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:33 Starting TWS auto-login thread. | 2014-08-14 06:19:35 TWS auto-login thread ending. | 2014-08-14 06:19:35 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:38 Socket (2504) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:39 Socket (2504) | Shutdown and closed. | 2014-08-14 06:19:39 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:39 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:39 Disconnected from IB. | 2014-08-14 06:19:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:39 Starting TWS auto-login thread. | 2014-08-14 06:19:39 TWS auto-login thread ending. | 2014-08-14 06:19:39 Starting TWS auto-login thread. | 2014-08-14 06:19:43 TWS auto-login thread ending. | 2014-08-14 06:19:43 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:44 Socket (852) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:45 Socket (852) | Shutdown and closed. | 2014-08-14 06:19:45 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:45 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:45 Disconnected from IB. | 2014-08-14 06:19:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:45 Starting TWS auto-login thread. | 2014-08-14 06:19:47 TWS auto-login thread ending. | 2014-08-14 06:19:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:50 Socket (2484) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:51 Socket (2484) | Shutdown and closed. | 2014-08-14 06:19:51 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:51 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:51 Disconnected from IB. | 2014-08-14 06:19:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:51 Starting TWS auto-login thread. | 2014-08-14 06:19:51 TWS auto-login thread ending. | 2014-08-14 06:19:51 Starting TWS auto-login thread. | 2014-08-14 06:19:55 TWS auto-login thread ending. | 2014-08-14 06:19:55 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:19:56 Socket (2392) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:19:57 Socket (2392) | Shutdown and closed. | 2014-08-14 06:19:57 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:19:57 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:19:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:19:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:19:57 Disconnected from IB. | 2014-08-14 06:19:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:19:57 Starting TWS auto-login thread. | 2014-08-14 06:19:59 TWS auto-login thread ending. | 2014-08-14 06:19:59 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:02 Socket (2392) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:03 Socket (2392) | Shutdown and closed. | 2014-08-14 06:20:03 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:03 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:03 Disconnected from IB. | 2014-08-14 06:20:03 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:03 Starting TWS auto-login thread. | 2014-08-14 06:20:03 TWS auto-login thread ending. | 2014-08-14 06:20:03 Starting TWS auto-login thread. | 2014-08-14 06:20:07 TWS auto-login thread ending. | 2014-08-14 06:20:07 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:08 Socket (2392) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:09 Socket (2392) | Shutdown and closed. | 2014-08-14 06:20:09 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:09 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:09 Disconnected from IB. | 2014-08-14 06:20:09 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:09 Starting TWS auto-login thread. | 2014-08-14 06:20:11 TWS auto-login thread ending. | 2014-08-14 06:20:11 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:14 Starting TWS auto-login thread. | 2014-08-14 06:20:15 Socket (2392) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:15 TWS auto-login thread ending. | 2014-08-14 06:20:15 Socket (2392) | Shutdown and closed. | 2014-08-14 06:20:15 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:15 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:15 Disconnected from IB. | 2014-08-14 06:20:15 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:15 Starting TWS auto-login thread. | 2014-08-14 06:20:19 TWS auto-login thread ending. | 2014-08-14 06:20:19 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:20 Socket (2220) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:21 Socket (2220) | Shutdown and closed. | 2014-08-14 06:20:21 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:21 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:21 Disconnected from IB. | 2014-08-14 06:20:21 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:21 Starting TWS auto-login thread. | 2014-08-14 06:20:23 TWS auto-login thread ending. | 2014-08-14 06:20:23 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:26 Starting TWS auto-login thread. | 2014-08-14 06:20:27 TWS auto-login thread ending. | 2014-08-14 06:20:27 Socket (2160) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:27 Socket (2160) | Shutdown and closed. | 2014-08-14 06:20:27 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:27 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:27 Disconnected from IB. | 2014-08-14 06:20:27 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:27 Starting TWS auto-login thread. | 2014-08-14 06:20:31 TWS auto-login thread ending. | 2014-08-14 06:20:31 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:32 Socket (2060) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:33 Socket (2060) | Shutdown and closed. | 2014-08-14 06:20:33 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:33 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:33 Disconnected from IB. | 2014-08-14 06:20:33 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:33 Starting TWS auto-login thread. | 2014-08-14 06:20:35 TWS auto-login thread ending. | 2014-08-14 06:20:35 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:38 Starting TWS auto-login thread. | 2014-08-14 06:20:39 TWS auto-login thread ending. | 2014-08-14 06:20:39 Socket (2172) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:39 Socket (2172) | Shutdown and closed. | 2014-08-14 06:20:39 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:39 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:39 Disconnected from IB. | 2014-08-14 06:20:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:39 Starting TWS auto-login thread. | 2014-08-14 06:20:43 TWS auto-login thread ending. | 2014-08-14 06:20:43 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:44 Socket (2172) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:45 Socket (2172) | Shutdown and closed. | 2014-08-14 06:20:45 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:45 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:45 Disconnected from IB. | 2014-08-14 06:20:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:45 Starting TWS auto-login thread. | 2014-08-14 06:20:47 TWS auto-login thread ending. | 2014-08-14 06:20:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:50 Starting TWS auto-login thread. | 2014-08-14 06:20:51 TWS auto-login thread ending. | 2014-08-14 06:20:51 Socket (2172) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:51 Socket (2172) | Shutdown and closed. | 2014-08-14 06:20:51 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:51 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:51 Disconnected from IB. | 2014-08-14 06:20:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:51 Starting TWS auto-login thread. | 2014-08-14 06:20:55 TWS auto-login thread ending. | 2014-08-14 06:20:55 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:20:56 Socket (2280) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:20:57 Socket (2280) | Shutdown and closed. | 2014-08-14 06:20:57 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:20:57 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:20:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:20:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:20:57 Disconnected from IB. | 2014-08-14 06:20:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:20:57 Starting TWS auto-login thread. | 2014-08-14 06:20:59 TWS auto-login thread ending. | 2014-08-14 06:20:59 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:21:02 Starting TWS auto-login thread. | 2014-08-14 06:21:03 TWS auto-login thread ending. | 2014-08-14 06:21:03 Socket (2172) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:21:03 Socket (2172) | Shutdown and closed. | 2014-08-14 06:21:03 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:21:03 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:21:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:21:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:21:03 Disconnected from IB. | 2014-08-14 06:21:03 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:21:03 Starting TWS auto-login thread. | 2014-08-14 06:21:07 TWS auto-login thread ending. | 2014-08-14 06:21:07 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:21:08 Socket (2328) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:21:09 Socket (2328) | Shutdown and closed. | 2014-08-14 06:21:09 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:21:09 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:21:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:21:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:21:09 Disconnected from IB. | 2014-08-14 06:21:09 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:21:09 Starting TWS auto-login thread. | 2014-08-14 06:21:11 TWS auto-login thread ending. | 2014-08-14 06:21:11 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:21:14 Starting TWS auto-login thread. | 2014-08-14 06:21:15 TWS auto-login thread ending. | 2014-08-14 06:21:15 Socket (2324) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:21:15 Socket (2324) | Shutdown and closed. | 2014-08-14 06:21:15 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:21:15 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:21:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:21:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:21:15 Disconnected from IB. | 2014-08-14 06:21:15 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:21:15 Starting TWS auto-login thread. | 2014-08-14 06:21:19 TWS auto-login thread ending. | 2014-08-14 06:21:19 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:21:20 Socket (1048) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:21:21 Socket (1048) | Shutdown and closed. | 2014-08-14 06:21:21 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:21:21 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:21:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:21:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:21:21 Disconnected from IB. | 2014-08-14 06:21:22 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:21:22 Starting TWS auto-login thread. | 2014-08-14 06:21:23 TWS auto-login thread ending. | 2014-08-14 06:21:23 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:21:27 Starting TWS auto-login thread. | 2014-08-14 06:21:27 TWS auto-login thread ending. | 2014-08-14 06:21:27 Socket (2152) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:21:28 Socket (2152) | Shutdown and closed. | 2014-08-14 06:21:28 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:21:28 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:21:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:21:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:21:28 Disconnected from IB. | 2014-08-14 06:21:28 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:21:28 Starting TWS auto-login thread. | 2014-08-14 06:21:31 TWS auto-login thread ending. | 2014-08-14 06:21:31 Starting TWS auto-login thread. | 2014-08-14 06:21:35 TWS auto-login thread ending. | 2014-08-14 06:21:35 Starting TWS auto-login thread. | 2014-08-14 06:21:39 TWS auto-login thread ending. | 2014-08-14 06:21:39 Starting TWS auto-login thread. | 2014-08-14 06:21:43 TWS auto-login thread ending. | 2014-08-14 06:21:43 Starting TWS auto-login thread. | 2014-08-14 06:21:47 TWS auto-login thread ending. | 2014-08-14 06:21:47 Starting TWS auto-login thread. | 2014-08-14 06:21:51 TWS auto-login thread ending. | 2014-08-14 06:21:51 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:24:28 Socket (2316) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:24:29 Socket (2316) | Shutdown and closed. | 2014-08-14 06:24:29 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:24:29 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:24:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:24:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:24:29 Disconnected from IB. | 2014-08-14 06:24:29 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:24:29 Starting TWS auto-login thread. | 2014-08-14 06:25:51 TWS auto-login thread ending. | 2014-08-14 06:25:51 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 06:27:29 Socket (2744) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 06:27:30 Socket (2744) | Shutdown and closed. | 2014-08-14 06:27:30 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 06:27:30 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 06:27:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 06:27:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 06:27:30 Disconnected from IB. | 2014-08-14 06:27:30 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 06:27:30 File >> Disconnect selected. | 2014-08-14 06:28:35 Disconnected from IB. | 2014-08-14 06:28:35 |
| [2014-08-14 16:12:36] |
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You are having a problem connecting to Interactive Brokers Trader Workstation. Therefore, refer to step 22 here: http://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-14 16:12:47
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| [2014-08-15 01:25:51] |
| User48202 - Posts: 10 |
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have tried to follow all directions carefully - problem with connection persists. Please find new message log. Thank You Software version: 1173 | 2014-08-14 17:33:32 Usage end date: 2015-07-07 | 2014-08-14 17:33:32 Enabled for: Advanced Features. | 2014-08-14 17:33:32 Enabled for: Sierra Chart Historical Data Service. | 2014-08-14 17:33:32 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-08-14 17:33:32 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-08-14 17:33:32 Received 1 data feed usernames. | 2014-08-14 17:33:32 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-14 17:33:32 Active service: Interactive Brokers | 2014-08-14 17:33:32 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-08-14 17:33:32 2014-08-14 17:33:32 Local computer clock time | 2014-08-14 17:33:32 2014-08-15 00:33:32 GMT time | 2014-08-14 17:33:32 2014-08-14 17:33:32 Time zone adjusted time | 2014-08-14 17:33:32 Time difference to server time: 20 seconds. | 2014-08-14 17:33:32 Program path: C:\SierraChart\ | 2014-08-14 17:33:32 Data Files path: C:\SierraChart\Data\ | 2014-08-14 17:33:32 OS Version Number: 6.2 | 2014-08-14 17:33:32 (Portion of log removed by support) Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-08-14 18:21:08 Socket (2688) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-08-14 18:21:09 Socket (2688) | Shutdown and closed. | 2014-08-14 18:21:09 Interactive Brokers | Failed to connect to the data and trade server. | 2014-08-14 18:21:09 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-08-14 18:21:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-08-14 18:21:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-08-14 18:21:09 Disconnected from IB. | 2014-08-14 18:21:09 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-08-14 18:21:09 File >> Disconnect selected. | 2014-08-14 18:21:20 Disconnected from IB. | 2014-08-14 18:21:20 Date Time Of Last Edit: 2014-08-15 02:07:00
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| [2014-08-15 02:20:42] |
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Problem resolved with remote assistance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: