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Date/Time: Fri, 03 May 2024 00:41:40 +0000



Rithmic connection error

View Count: 476

[2024-03-04 05:37:41]
User237066 - Posts: 2
I have a combine through topstep and im using the rithmic connection provided by them. Ive been using this connection for a couple months with no problems until now. This message randomly popped up, not sure what is causing it.


Created the DTC Protocol server. | 2024-03-04 05:00:52.428
DTC Protocol Server listening on port 11099. | 2024-03-04 05:00:52.430
Reading Internal Order ID file. | 2024-03-04 05:00:52.430
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:00:52.496 *
Reading Trade Orders file. | 2024-03-04 05:00:52.526
Reading Trade Positions file. | 2024-03-04 05:00:52.527
Reading Trade Account Data files. | 2024-03-04 05:00:52.528
Software version: 2564 64-bit | 2024-03-04 05:00:52.537
Primary Thread ID: 16248 | 2024-03-04 05:00:52.537
Usage end date: 2024-04-04 | 2024-03-04 05:00:52.537
Enabled for: Advanced Features 2. | 2024-03-04 05:00:52.537
Enabled for: Sierra Chart Historical Data Service. | 2024-03-04 05:00:52.537
Enabled for: Denali Real-Time Exchange Data Feed. | 2024-03-04 05:00:52.537
Enabled for: Delayed Denali Exchange Data Feed. | 2024-03-04 05:00:52.537
Enabled for exchange2: CME | 2024-03-04 05:00:52.537
Allow Support for Sierra Chart Data Feeds is enabled. | 2024-03-04 05:00:52.537
Current selected Data/Trading service: Rithmic Direct - DTC | 2024-03-04 05:00:52.537
Custom symbol settings values: enabled | 2024-03-04 05:00:52.537
Chart Update Interval: 500 | 2024-03-04 05:00:52.537
Intraday Data Storage Time Unit: 1 | 2024-03-04 05:00:52.537
Time Zone: +00:00:00 (UTC+00) | 2024-03-04 05:00:52.537
2024-03-04 05:00:52 Local computer time in UTC | 2024-03-04 05:00:52.537
2024-03-04 05:00:52 Local computer time in SC Time Zone | 2024-03-04 05:00:52.537
2024-03-04 05:01:20 Server time in UTC | 2024-03-04 05:00:52.537
Local computer UTC time and Server UTC time difference: 29 seconds. | 2024-03-04 05:00:52.537
Notice: Your computer's clock is off by 29 seconds. For help with this, press the 'Send for Analysis' button. | 2024-03-04 05:00:52.537
Program path: C:\sierrachart2\ | 2024-03-04 05:00:52.537
Data Files path: C:\sierrachart2\Data\ | 2024-03-04 05:00:52.537
OS Version Number: 10.0 | 2024-03-04 05:00:52.537
Locale Setting: C | 2024-03-04 05:00:52.537
DLLs: UserContributedStudies_64.dll | 2024-03-04 05:00:52.538
Allowed protected custom studies: | 2024-03-04 05:00:52.538
Crash reporter started: true | 2024-03-04 05:00:52.538

Created the DTC Protocol historical data server. | 2024-03-04 05:00:52.557
HD Server Manager | Listening on port 11098. | 2024-03-04 05:00:52.559
Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2024-03-04 05:00:52.559
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2024-03-04 05:00:52.563
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2024-03-04 05:00:52.565
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2024-03-04 05:00:52.639
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2024-03-04 05:00:52.639
Received 5 login tokens. | 2024-03-04 05:00:52.824
Requested user files to download. | 2024-03-04 05:00:55.044
Symbol settings MD5 received. Request ID: 1. | 2024-03-04 05:00:56.174
Symbol settings are up-to-date for rithmic_v2.trading. | 2024-03-04 05:00:56.174

Rithmic Direct - DTC | Using server connection: TopstepTrader-Chicago Area-Non-Aggregated | 2024-03-04 05:00:57.046
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50508 | 2024-03-04 05:00:57.048
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2024-03-04 05:00:58.188
DTC Client socket (1) | New receive buffer size: 0 | 2024-03-04 05:00:58.188
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2024-03-04 05:00:58.188
Rithmic Direct - DTC | Network connection to server complete. | 2024-03-04 05:00:58.211
Rithmic Direct - DTC | Starting socket receive thread. | 2024-03-04 05:00:58.211
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2024-03-04 05:00:58.211
Rithmic Direct - DTC | Sending logon request message. | 2024-03-04 05:00:58.211
Rithmic Direct - DTC | Received logon response. | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Server Name: . | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Successfully connected. | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Trading is supported. | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Order cancel and replace is supported. | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | OCO Orders supported. | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2024-03-04 05:00:58.284
Rithmic Direct - DTC | Connected to server complete. | 2024-03-04 05:00:58.284
No download requests in the queue to start downloads for. | 2024-03-04 05:00:58.284
No download requests in the queue to start downloads for. | 2024-03-04 05:00:58.284
No download requests in the queue to start downloads for. | 2024-03-04 05:00:58.284
No download requests in the queue to start downloads for. | 2024-03-04 05:00:58.284
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2024-03-04 05:01:00.264
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:01:17.047 *
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) | CloseSocket call. | 2024-03-04 05:01:17.047
NQH4.CME 2 Min #2 | Reloading chart. | 2024-03-04 05:01:18.455
USDX 5 Min #3 | Reloading chart. | 2024-03-04 05:01:18.481
ESH4.CME 2 Min #4 | Reloading chart. | 2024-03-04 05:01:18.716
NQH4.CME 15 Min #5 | Reloading chart. | 2024-03-04 05:01:18.733
NQH4.CME 2 Min #2 | StartDateTimeForLoadingOrderFills: 2024-01-31 16:00:00 | 2024-03-04 05:01:18.781
Mapping NQH4.CME to NQH24. Service code: cme | 2024-03-04 05:01:19.013
Using symbol data fast lookup vector | 2024-03-04 05:01:19.013
Denali Data Feed | Starting real-time market data updates for: NQH4.CME (NQH24). ID: 1 Service code: cme | 2024-03-04 05:01:19.013
Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 | 2024-03-04 05:01:19.016
DTC Client socket (2) | Creating socket. | 2024-03-04 05:01:19.016
DTC Client socket (2) | New receive buffer size: 0 | 2024-03-04 05:01:19.016
DTC Client socket (2) | Connecting to IP: 38.103.112.197. | 2024-03-04 05:01:19.016
Denali Data Feed | Requesting security definition data for: NQH4.CME (NQH24). ID: 1 | 2024-03-04 05:01:19.018
Starting DelayedDownloadMonitoringTimer | 2024-03-04 05:01:19.018
Starting HDTimeoutTimer | 2024-03-04 05:01:19.018
Added historical Intraday data request for NQH4.CME to the queue. | 2024-03-04 05:01:19.018
Intraday data recording state for symbol NQH4.CME is set to download 'Pending'. | 2024-03-04 05:01:19.018
Triggering next historical data download in queue. | 2024-03-04 05:01:19.019
Delaying start of download for NQH4.CME. | 2024-03-04 05:01:19.024
SC Data with Depth | Starting real-time market data updates for: USDX. ID: 2 Service code: fxstatscalc | 2024-03-04 05:01:19.046
SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2024-03-04 05:01:19.048
SC Data with Depth | Requesting security definition data for: USDX. ID: 2 | 2024-03-04 05:01:19.051
Added historical Intraday data request for USDX to the queue. | 2024-03-04 05:01:19.051
Intraday data recording state for symbol USDX is set to download 'Pending'. | 2024-03-04 05:01:19.051
Triggering next historical data download in queue. | 2024-03-04 05:01:19.051
Denali Data Feed | Network connection to server complete. | 2024-03-04 05:01:19.055
Denali Data Feed | Starting socket receive thread. | 2024-03-04 05:01:19.055
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-03-04 05:01:19.055
DTC Client socket (3) | Creating socket. | 2024-03-04 05:01:19.111
DTC Client socket (3) | New receive buffer size: 0 | 2024-03-04 05:01:19.111
DTC Client socket (3) | Connecting to IP: 38.103.112.181. | 2024-03-04 05:01:19.111
Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-03-04 05:01:19.113
Denali Data Feed | Sending logon request message. | 2024-03-04 05:01:19.113
SC Data with Depth | Network connection to server complete. | 2024-03-04 05:01:19.141
SC Data with Depth | Starting socket receive thread. | 2024-03-04 05:01:19.141
SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2024-03-04 05:01:19.142
Mapping ESH4.CME to ESH24. Service code: cme | 2024-03-04 05:01:19.209
Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 3 Service code: cme | 2024-03-04 05:01:19.210
Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 3 | 2024-03-04 05:01:19.210
Added historical Intraday data request for ESH4.CME to the queue. | 2024-03-04 05:01:19.210
Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2024-03-04 05:01:19.210
Triggering next historical data download in queue. | 2024-03-04 05:01:19.210
SC Data with Depth | Setting DTC encoding to Binary VLS | 2024-03-04 05:01:19.212
SC Data with Depth | Sending logon request message. | 2024-03-04 05:01:19.212
ESH4.CME[M] 2 Min #4 | StartDateTimeForLoadingOrderFills: 2023-06-09 13:06:00 | 2024-03-04 05:01:19.379
SC Data with Depth | Received logon response. | 2024-03-04 05:01:19.586
SC Data with Depth | Server Name: SC Realtime Server. | 2024-03-04 05:01:19.586
SC Data with Depth | Server protocol version: 8. Client protocol version: 8 | 2024-03-04 05:01:19.586
SC Data with Depth | Successfully connected. | 2024-03-04 05:01:19.586
SC Data with Depth | Trading is not supported. | 2024-03-04 05:01:19.586
SC Data with Depth | Restarting real-time data updates for symbol: USDX | 2024-03-04 05:01:19.586
Denali Data Feed | Received logon response. | 2024-03-04 05:01:19.672
Denali Data Feed | Server Name: SC Realtime Server. | 2024-03-04 05:01:19.672
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-03-04 05:01:19.672
Denali Data Feed | Successfully connected. | 2024-03-04 05:01:19.672
Denali Data Feed | Trading is not supported. | 2024-03-04 05:01:19.672
Denali Data Feed | Restarting real-time data updates for symbol: ESH4.CME -> ESH24 | 2024-03-04 05:01:19.672
Denali Data Feed | Restarting real-time data updates for symbol: NQH4.CME -> NQH24 | 2024-03-04 05:01:19.672
SC Data with Depth | Received security definition for symbol USDX | 2024-03-04 05:01:19.705
Denali Data Feed | Received security definition for symbol ESH4.CME | 2024-03-04 05:01:19.797
Denali Data Feed | Received security definition for symbol NQH4.CME | 2024-03-04 05:01:19.797
HD Request # 1 | Downloading Intraday chart data for NQH4.CME to the file NQH4.CME.scid. Service: cme | 2024-03-04 05:01:24.017
HD Request # 1 | Download start date-time: 2024-03-01 21:59:58.000000. File last date-time: 2024-03-01 21:59:58.071000 | 2024-03-04 05:01:24.018
HD Request # 1 | Using server: ds26.sierracharts.com port 10149 | 2024-03-04 05:01:24.018
Socket (4) | Creating socket. | 2024-03-04 05:01:24.018
Socket (4) | New receive buffer size: 0 | 2024-03-04 05:01:24.018
Socket (4) | Connecting to IP: 38.103.112.197. | 2024-03-04 05:01:24.018
HD Request # 1 | Setting DTC encoding to Binary VLS | 2024-03-04 05:01:24.089
HD Request # 1 | Sending historical data logon request message. | 2024-03-04 05:01:24.089
HD Request # 1 | Requesting Intraday data. Start date-time: 2024-03-01 21:59:58. Record interval: 1. Symbol: NQH24 | 2024-03-04 05:01:24.380
HD Request # 1 | Decompressing data. | 2024-03-04 05:01:24.408
HD Request # 1 | Receiving Intraday data for NQH4.CME starting at 2024-03-01 21:59:58.071000 | 2024-03-04 05:01:24.487
Socket (4) | CloseSocket call. | 2024-03-04 05:01:24.557
Socket (4) | Shutdown started. Waiting for graceful close. | 2024-03-04 05:01:24.557
Historical data download thread signaled to stop. | 2024-03-04 05:01:24.557
HD Request # 1 | Timestamp of first Intraday data file record written: 2024-03-01 21:59:58.071000. | 2024-03-04 05:01:24.557
HD Request # 1 | Received 7048 Intraday data records from 2024-03-01 21:59:58.071000 to 2024-03-04 05:01:50.132000 (2.3 days. Delay: -25.6 seconds) and wrote 7048 records for NQH4.CME | 2024-03-04 05:01:24.557
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-03-04 05:01:50.132000 | 2024-03-04 05:01:24.564
HD Request # 1 | Completion time: 0s. | 2024-03-04 05:01:24.564
HD Request # 1 | Intraday data download complete for NQH4.CME. Unique request ID: 1 | 2024-03-04 05:01:24.564
Removing historical data download ID 1. | 2024-03-04 05:01:24.564
Real-time Intraday chart data file updates started for NQH4.CME | 2024-03-04 05:01:24.564
Opened cached Intraday file: C:\sierrachart2\Data\NQH4.CME.scid. Thread ID: 16248 | 2024-03-04 05:01:24.565
Intraday chart data file opened for NQH4.CME | 2024-03-04 05:01:24.565
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2024-03-04 05:01:24.565

Triggering next historical data download in queue. | 2024-03-04 05:01:24.565
HD Request # 2 | Downloading Intraday chart data for USDX to the file USDX.scid. Service: fxstatscalc | 2024-03-04 05:01:24.565
HD Request # 2 | Download start date-time: 2024-03-01 22:05:13.000000. File last date-time: 2024-03-01 22:05:13.000000 | 2024-03-04 05:01:24.565
HD Request # 2 | Using server: ds12.sierracharts.com port 10150 | 2024-03-04 05:01:24.566
Socket (5) | Creating socket. | 2024-03-04 05:01:24.566
Socket (5) | New receive buffer size: 0 | 2024-03-04 05:01:24.566
Socket (5) | Connecting to IP: 38.103.112.181. | 2024-03-04 05:01:24.566
Socket (4) | Socket gracefully closed by remote side. | 2024-03-04 05:01:24.593
Socket (4) | Closed. | 2024-03-04 05:01:24.593
HD Request # 2 | Setting DTC encoding to Binary VLS | 2024-03-04 05:01:24.649
HD Request # 2 | Sending historical data logon request message. | 2024-03-04 05:01:24.649
HD Request # 2 | Requesting Intraday data. Start date-time: 2024-03-01 22:05:13. Record interval: 1. Symbol: USDX | 2024-03-04 05:01:24.928
HD Request # 2 | Decompressing data. | 2024-03-04 05:01:24.955
HD Request # 2 | Receiving Intraday data for USDX starting at 2024-03-01 22:05:13.000000 | 2024-03-04 05:01:25.107
Socket (5) | CloseSocket call. | 2024-03-04 05:01:25.213
Socket (5) | Shutdown started. Waiting for graceful close. | 2024-03-04 05:01:25.213
Historical data download thread signaled to stop. | 2024-03-04 05:01:25.213
HD Request # 2 | Timestamp of first Intraday data file record written: 2024-03-01 22:05:13.000000. | 2024-03-04 05:01:25.215
HD Request # 2 | Received 22839 Intraday data records from 2024-03-01 22:05:13.000000 to 2024-03-04 05:01:53.000000 (2.3 days. Delay: -27.8 seconds) and wrote 22839 records for USDX | 2024-03-04 05:01:25.215
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-03-04 05:01:53.000000 | 2024-03-04 05:01:25.231
HD Request # 2 | Completion time: 1s. | 2024-03-04 05:01:25.231
HD Request # 2 | Intraday data download complete for USDX. Unique request ID: 2 | 2024-03-04 05:01:25.231
Removing historical data download ID 2. | 2024-03-04 05:01:25.231
Real-time Intraday chart data file updates started for USDX | 2024-03-04 05:01:25.231
Opened cached Intraday file: C:\sierrachart2\Data\USDX.scid. Thread ID: 16248 | 2024-03-04 05:01:25.231
Intraday chart data file opened for USDX | 2024-03-04 05:01:25.231
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2024-03-04 05:01:25.231

Triggering next historical data download in queue. | 2024-03-04 05:01:25.231
HD Request # 3 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2024-03-04 05:01:25.231
HD Request # 3 | Download start date-time: 2024-03-01 21:59:59.000000. File last date-time: 2024-03-01 21:59:59.060000 | 2024-03-04 05:01:25.232
HD Request # 3 | Using server: ds28.sierracharts.com port 10149 | 2024-03-04 05:01:25.232
Socket (5) | Socket gracefully closed by remote side. | 2024-03-04 05:01:25.246
Socket (5) | Closed. | 2024-03-04 05:01:25.246
Socket (4) | Creating socket. | 2024-03-04 05:01:25.300
Socket (4) | New receive buffer size: 0 | 2024-03-04 05:01:25.300
Socket (4) | Connecting to IP: 38.103.112.187. | 2024-03-04 05:01:25.300
HD Request # 3 | Setting DTC encoding to Binary VLS | 2024-03-04 05:01:25.365
HD Request # 3 | Sending historical data logon request message. | 2024-03-04 05:01:25.365
HD Request # 3 | Requesting Intraday data. Start date-time: 2024-03-01 21:59:59. Record interval: 1. Symbol: ESH24 | 2024-03-04 05:01:25.656
HD Request # 3 | Decompressing data. | 2024-03-04 05:01:25.683
HD Request # 3 | Receiving Intraday data for ESH4.CME starting at 2024-03-01 21:59:59.060000 | 2024-03-04 05:01:25.765
Socket (4) | CloseSocket call. | 2024-03-04 05:01:25.792
Socket (4) | Shutdown started. Waiting for graceful close. | 2024-03-04 05:01:25.792
Historical data download thread signaled to stop. | 2024-03-04 05:01:25.792
HD Request # 3 | Timestamp of first Intraday data file record written: 2024-03-01 21:59:59.060000. | 2024-03-04 05:01:25.792
HD Request # 3 | Received 4224 Intraday data records from 2024-03-01 21:59:59.060000 to 2024-03-04 05:01:50.148000 (2.3 days. Delay: -24.4 seconds) and wrote 4224 records for ESH4.CME | 2024-03-04 05:01:25.792
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-03-04 05:01:50.148000 | 2024-03-04 05:01:25.797
HD Request # 3 | Completion time: 0s. | 2024-03-04 05:01:25.797
HD Request # 3 | Intraday data download complete for ESH4.CME. Unique request ID: 3 | 2024-03-04 05:01:25.797
Removing historical data download ID 3. | 2024-03-04 05:01:25.797
Real-time Intraday chart data file updates started for ESH4.CME | 2024-03-04 05:01:25.797
Opened cached Intraday file: C:\sierrachart2\Data\ESH4.CME.scid. Thread ID: 16248 | 2024-03-04 05:01:25.797
Intraday chart data file opened for ESH4.CME | 2024-03-04 05:01:25.797
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2024-03-04 05:01:25.797

No download requests in the queue to start downloads for. | 2024-03-04 05:01:25.797
Socket (4) | Socket gracefully closed by remote side. | 2024-03-04 05:01:25.824
Socket (4) | Closed. | 2024-03-04 05:01:25.824
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:01:37.051 *
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (4) | CloseSocket call. | 2024-03-04 05:01:37.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:01:57.046 *
HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (4) | CloseSocket call. | 2024-03-04 05:01:57.046
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:02:17.051 *
HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (4) | CloseSocket call. | 2024-03-04 05:02:17.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:02:37.062 *
HTTPS connection ID:6 to www.rithmic.com:443 for request ID:6 (4) | CloseSocket call. | 2024-03-04 05:02:37.062
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:02:57.075 *
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | CloseSocket call. | 2024-03-04 05:02:57.075
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:03:17.050 *
HTTPS connection ID:8 to www.rithmic.com:443 for request ID:8 (4) | CloseSocket call. | 2024-03-04 05:03:17.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:03:37.048 *
HTTPS connection ID:9 to www.rithmic.com:443 for request ID:9 (4) | CloseSocket call. | 2024-03-04 05:03:37.048
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:03:57.048 *
HTTPS connection ID:10 to www.rithmic.com:443 for request ID:10 (4) | CloseSocket call. | 2024-03-04 05:03:57.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:04:17.064 *
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | CloseSocket call. | 2024-03-04 05:04:17.064
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:04:37.050 *
HTTPS connection ID:12 to www.rithmic.com:443 for request ID:12 (4) | CloseSocket call. | 2024-03-04 05:04:37.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:04:57.046 *
HTTPS connection ID:13 to www.rithmic.com:443 for request ID:13 (4) | CloseSocket call. | 2024-03-04 05:04:57.046
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:05:17.061 *
HTTPS connection ID:14 to www.rithmic.com:443 for request ID:14 (4) | CloseSocket call. | 2024-03-04 05:05:17.061
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:05:37.060 *
HTTPS connection ID:15 to www.rithmic.com:443 for request ID:15 (4) | CloseSocket call. | 2024-03-04 05:05:37.061
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:05:57.050 *
HTTPS connection ID:16 to www.rithmic.com:443 for request ID:16 (4) | CloseSocket call. | 2024-03-04 05:05:57.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:06:17.051 *
HTTPS connection ID:17 to www.rithmic.com:443 for request ID:17 (4) | CloseSocket call. | 2024-03-04 05:06:17.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:06:37.048 *
HTTPS connection ID:18 to www.rithmic.com:443 for request ID:18 (4) | CloseSocket call. | 2024-03-04 05:06:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:06:57.055 *
HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | CloseSocket call. | 2024-03-04 05:06:57.056
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:07:17.050 *
HTTPS connection ID:20 to www.rithmic.com:443 for request ID:20 (4) | CloseSocket call. | 2024-03-04 05:07:17.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:07:37.049 *
HTTPS connection ID:21 to www.rithmic.com:443 for request ID:21 (4) | CloseSocket call. | 2024-03-04 05:07:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:07:57.047 *
HTTPS connection ID:22 to www.rithmic.com:443 for request ID:22 (4) | CloseSocket call. | 2024-03-04 05:07:57.047
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:08:17.047 *
HTTPS connection ID:23 to www.rithmic.com:443 for request ID:23 (4) | CloseSocket call. | 2024-03-04 05:08:17.047
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:08:37.049 *
HTTPS connection ID:24 to www.rithmic.com:443 for request ID:24 (4) | CloseSocket call. | 2024-03-04 05:08:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:08:57.052 *
HTTPS connection ID:25 to www.rithmic.com:443 for request ID:25 (4) | CloseSocket call. | 2024-03-04 05:08:57.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:09:17.053 *
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (4) | CloseSocket call. | 2024-03-04 05:09:17.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:09:37.052 *
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (4) | CloseSocket call. | 2024-03-04 05:09:37.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:09:57.052 *
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (4) | CloseSocket call. | 2024-03-04 05:09:57.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:10:17.054 *
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (4) | CloseSocket call. | 2024-03-04 05:10:17.054
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:10:37.049 *
HTTPS connection ID:30 to www.rithmic.com:443 for request ID:30 (4) | CloseSocket call. | 2024-03-04 05:10:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:10:57.053 *
HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (4) | CloseSocket call. | 2024-03-04 05:10:57.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:11:17.045 *
HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (4) | CloseSocket call. | 2024-03-04 05:11:17.045
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:11:37.051 *
HTTPS connection ID:33 to www.rithmic.com:443 for request ID:33 (4) | CloseSocket call. | 2024-03-04 05:11:37.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:11:57.053 *
HTTPS connection ID:34 to www.rithmic.com:443 for request ID:34 (4) | CloseSocket call. | 2024-03-04 05:11:57.054
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:12:17.049 *
HTTPS connection ID:35 to www.rithmic.com:443 for request ID:35 (4) | CloseSocket call. | 2024-03-04 05:12:17.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:12:37.051 *
HTTPS connection ID:36 to www.rithmic.com:443 for request ID:36 (4) | CloseSocket call. | 2024-03-04 05:12:37.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:12:57.048 *
HTTPS connection ID:37 to www.rithmic.com:443 for request ID:37 (4) | CloseSocket call. | 2024-03-04 05:12:57.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:13:17.051 *
HTTPS connection ID:38 to www.rithmic.com:443 for request ID:38 (4) | CloseSocket call. | 2024-03-04 05:13:17.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:13:37.049 *
HTTPS connection ID:39 to www.rithmic.com:443 for request ID:39 (4) | CloseSocket call. | 2024-03-04 05:13:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:13:57.048 *
HTTPS connection ID:40 to www.rithmic.com:443 for request ID:40 (4) | CloseSocket call. | 2024-03-04 05:13:57.048
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:14:17.049 *
HTTPS connection ID:41 to www.rithmic.com:443 for request ID:41 (4) | CloseSocket call. | 2024-03-04 05:14:17.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:14:37.052 *
HTTPS connection ID:42 to www.rithmic.com:443 for request ID:42 (4) | CloseSocket call. | 2024-03-04 05:14:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:14:57.050 *
HTTPS connection ID:43 to www.rithmic.com:443 for request ID:43 (4) | CloseSocket call. | 2024-03-04 05:14:57.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:15:17.049 *
HTTPS connection ID:44 to www.rithmic.com:443 for request ID:44 (4) | CloseSocket call. | 2024-03-04 05:15:17.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:15:37.048 *
HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (4) | CloseSocket call. | 2024-03-04 05:15:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:15:57.050 *
HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (4) | CloseSocket call. | 2024-03-04 05:15:57.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:16:17.047 *
HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (4) | CloseSocket call. | 2024-03-04 05:16:17.047
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:16:37.053 *
HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (4) | CloseSocket call. | 2024-03-04 05:16:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:16:57.054 *
HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (4) | CloseSocket call. | 2024-03-04 05:16:57.054
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:17:17.048 *
HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (4) | CloseSocket call. | 2024-03-04 05:17:17.048
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:17:37.051 *
HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (4) | CloseSocket call. | 2024-03-04 05:17:37.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:17:57.053 *
HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (4) | CloseSocket call. | 2024-03-04 05:17:57.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:18:17.051 *
HTTPS connection ID:53 to www.rithmic.com:443 for request ID:53 (4) | CloseSocket call. | 2024-03-04 05:18:17.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:18:37.059 *
HTTPS connection ID:54 to www.rithmic.com:443 for request ID:54 (4) | CloseSocket call. | 2024-03-04 05:18:37.060
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:18:57.049 *
HTTPS connection ID:55 to www.rithmic.com:443 for request ID:55 (4) | CloseSocket call. | 2024-03-04 05:18:57.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:19:17.048 *
HTTPS connection ID:56 to www.rithmic.com:443 for request ID:56 (4) | CloseSocket call. | 2024-03-04 05:19:17.048
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:19:37.053 *
HTTPS connection ID:57 to www.rithmic.com:443 for request ID:57 (4) | CloseSocket call. | 2024-03-04 05:19:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:19:57.052 *
HTTPS connection ID:58 to www.rithmic.com:443 for request ID:58 (4) | CloseSocket call. | 2024-03-04 05:19:57.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:20:17.053 *
HTTPS connection ID:59 to www.rithmic.com:443 for request ID:59 (4) | CloseSocket call. | 2024-03-04 05:20:17.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:20:37.053 *
HTTPS connection ID:60 to www.rithmic.com:443 for request ID:60 (4) | CloseSocket call. | 2024-03-04 05:20:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:20:57.051 *
HTTPS connection ID:61 to www.rithmic.com:443 for request ID:61 (4) | CloseSocket call. | 2024-03-04 05:20:57.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:21:17.047 *
HTTPS connection ID:62 to www.rithmic.com:443 for request ID:62 (4) | CloseSocket call. | 2024-03-04 05:21:17.047
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:21:37.054 *
HTTPS connection ID:63 to www.rithmic.com:443 for request ID:63 (4) | CloseSocket call. | 2024-03-04 05:21:37.054
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:21:57.052 *
HTTPS connection ID:64 to www.rithmic.com:443 for request ID:64 (4) | CloseSocket call. | 2024-03-04 05:21:57.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:22:17.050 *
HTTPS connection ID:65 to www.rithmic.com:443 for request ID:65 (4) | CloseSocket call. | 2024-03-04 05:22:17.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:22:37.052 *
HTTPS connection ID:66 to www.rithmic.com:443 for request ID:66 (4) | CloseSocket call. | 2024-03-04 05:22:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:22:57.048 *
HTTPS connection ID:67 to www.rithmic.com:443 for request ID:67 (4) | CloseSocket call. | 2024-03-04 05:22:57.048
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:23:17.049 *
HTTPS connection ID:68 to www.rithmic.com:443 for request ID:68 (4) | CloseSocket call. | 2024-03-04 05:23:17.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:23:37.053 *
HTTPS connection ID:69 to www.rithmic.com:443 for request ID:69 (4) | CloseSocket call. | 2024-03-04 05:23:37.053
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:23:57.051 *
HTTPS connection ID:70 to www.rithmic.com:443 for request ID:70 (4) | CloseSocket call. | 2024-03-04 05:23:57.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:24:17.049 *
HTTPS connection ID:71 to www.rithmic.com:443 for request ID:71 (4) | CloseSocket call. | 2024-03-04 05:24:17.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:24:37.049 *
HTTPS connection ID:72 to www.rithmic.com:443 for request ID:72 (4) | CloseSocket call. | 2024-03-04 05:24:37.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:24:57.051 *
HTTPS connection ID:73 to www.rithmic.com:443 for request ID:73 (4) | CloseSocket call. | 2024-03-04 05:24:57.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:25:17.049 *
HTTPS connection ID:74 to www.rithmic.com:443 for request ID:74 (4) | CloseSocket call. | 2024-03-04 05:25:17.049
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:25:37.050 *
HTTPS connection ID:75 to www.rithmic.com:443 for request ID:75 (4) | CloseSocket call. | 2024-03-04 05:25:37.050
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:25:57.059 *
HTTPS connection ID:76 to www.rithmic.com:443 for request ID:76 (4) | CloseSocket call. | 2024-03-04 05:25:57.060
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:26:17.050 *
HTTPS connection ID:77 to www.rithmic.com:443 for request ID:77 (4) | CloseSocket call. | 2024-03-04 05:26:17.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:26:37.051 *
HTTPS connection ID:78 to www.rithmic.com:443 for request ID:78 (4) | CloseSocket call. | 2024-03-04 05:26:37.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:26:57.052 *
HTTPS connection ID:79 to www.rithmic.com:443 for request ID:79 (4) | CloseSocket call. | 2024-03-04 05:26:57.052
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:27:17.051 *
HTTPS connection ID:80 to www.rithmic.com:443 for request ID:80 (4) | CloseSocket call. | 2024-03-04 05:27:17.051
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:27:37.054 *
HTTPS connection ID:81 to www.rithmic.com:443 for request ID:81 (4) | CloseSocket call. | 2024-03-04 05:27:37.054
Error getting address info for www.rithmic.com. Windows error code 11001: No such host is known. | 2024-03-04 05:27:57.048 *
HTTPS connection ID:82 to www.rithmic.com:443 for request ID:82 (4) | CloseSocket call. | 2024-03-04 05:27:57.048
[2024-03-04 06:28:29]
bhmacro - Posts: 3
yeah i got the same messaging. don't think i've ever gotten this error before. i have live ironbeam acc + denali. and running apex rithmic with SST local trade copier too
[2024-03-04 07:11:29]
Anders Dybdahl - Posts: 19
Same thing here this morning in Sweden, Ironbeam account + Denali, Apex Chicago.

When I try to visit www.rithmic.com, I get an error as well.
[2024-03-04 07:16:15]
Sierra_Chart Engineering - Posts: 14187
We would expect they will get this problem resolved before the morning in the US.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-04 07:18:25]
Anders Dybdahl - Posts: 19
I suspect trading is still supported? Ah well, we will see when London opens! :)

2024-03-04 02:13:29.417 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated
2024-03-04 02:13:29.417 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528
2024-03-04 02:13:29.421 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-03-04 02:13:29.421 | DTC Client socket (1) | New receive buffer size: 0
2024-03-04 02:13:29.421 | DTC Client socket (1) | Connecting to IP: 216.57.156.163.
2024-03-04 02:13:29.554 | Rithmic Direct - DTC | Network connection to server complete.
2024-03-04 02:13:29.554 | Rithmic Direct - DTC | Starting socket receive thread.
2024-03-04 02:13:29.554 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-03-04 02:13:29.554 | Rithmic Direct - DTC | Sending logon request message.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Received logon response.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Server Name: .
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Successfully connected.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Trading is supported.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | OCO Orders supported.
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-03-04 02:13:29.958 | Rithmic Direct - DTC | Connected to server complete.
[2024-03-04 07:28:25]
Sierra_Chart Engineering - Posts: 14187
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-04 09:38:25]
Jose_Noronha_Feio - Posts: 1
Yeah same here. I´m in Madeira Islands Portugal.
[2024-03-04 09:51:09]
sheepzero - Posts: 1
Same here in UK. I have an AMP account + Denali along with Apex.
[2024-03-04 10:18:44]
MarcOh - Posts: 162
GM all. Glad Im not the only one.
[2024-03-04 11:59:08]
karaamohamed - Posts: 7
i have the same problem rithmic apex account from belgium
[2024-03-04 12:43:49]
User682710 - Posts: 1
Hi, I also have the same problem, this is still not resolved and rithmic website is still down (www.rithmic.com). It impact all my rithmic accounts (APEX, Topstep, Elite trader funding)

HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (2) | CloseSocket call. | 2024-03-04 06:35:19.549
Error getting address info for www.rithmic.com. Windows error code 11001: Hôte inconnu. | 2024-03-04 06:35:39.557 *
HTTPS connection ID:12 to www.rithmic.com:443 for request ID:12 (2) | CloseSocket call. | 2024-03-04 06:35:39.564
Error getting address info for www.rithmic.com. Windows error code 11001: Hôte inconnu. | 2024-03-04 06:35:59.567 *
HTTPS connection ID:13 to www.rithmic.com:443 for request ID:13 (2) | CloseSocket call. | 2024-03-04 06:35:59.567
Error getting address info for www.rithmic.com. Windows error code 11001: Hôte inconnu. | 2024-03-04 06:36:19.543 *
HTTPS connection ID:14 to www.rithmic.com:443 for request ID:14 (2) | CloseSocket call. | 2024-03-04 06:36:19.544
Error getting address info for www.rithmic.com. Windows error code 11001: Hôte inconnu. | 2024-03-04 06:36:39.557 *
[2024-03-04 12:49:36]
UserTLE - Posts: 3
Getting the same message here, North East US.
Trading still works... confusing.
[2024-03-04 13:37:36]
User620139 - Posts: 1
Same here.
[2024-03-04 13:49:52]
NandoB - Posts: 8
+1 same issue
[2024-03-04 13:55:32]
aeson - Posts: 3
Same issue here
[2024-03-04 17:11:37]
John - SC Support - Posts: 31334
There was a problem with Rithmic, which we are told has been resolved.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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