Login Page - Create Account

Support Board


Date/Time: Thu, 15 May 2025 00:32:56 +0000



Post From: Rithmic connection error

[2024-07-15 19:07:27]
John - SC Support - Posts: 39782
Im sure they drive the staff at Sierra Chart insane

They already have. It's too late for us.

--

But yes, there have been posts about problems with Rithmic. They have been different issues, but all of them have been outside of our control.

Keep in mind, the connection that is used by Sierra Chart does not involve R-Trader, and it was written by Rithmic. This is why there is very little we can do when there is an issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing