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Date/Time: Sat, 13 Apr 2024 10:11:40 +0000



Study Support

View Count: 218

[2024-01-10 15:34:57]
User920222 - Posts: 6
Does Sierra Chart provide support/access to study $NSHF? I'm able to open the chart but it doesn't have data. I have service package 5.
Date Time Of Last Edit: 2024-01-10 16:08:11
[2024-01-10 17:36:57]
John - SC Support - Posts: 30833
We are not able to find any information on this symbol. What is it and where does it come from?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-10 18:06:38]
User920222 - Posts: 6
$NSHF is advancing NYSE issues minus declining NYSE issues, or net advancing issues. I learned about the study on the support board just recently. I went to Find Symbol on the platform, typed in $NSHF and found the study. It works on Replay Chart but not live. I would like to have access to the live chart, if possible.
[2024-01-11 15:18:37]
John - SC Support - Posts: 30833
This would be available through the Market Statistics as the NISS. For the NYSE, the symbol is NISS-NYSE. Refer to the information here:
Sierra Chart Market Statistics
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-19 18:53:00]
User920222 - Posts: 6
I bought a new computer, installed Sierra platform and now I cannot see account balance. Broker suggested I should contact Sierra directly. Please advice.
[2024-01-19 21:59:07]
John - SC Support - Posts: 30833
Please select "Global Settings >> Data/Trade Service Settings >> Main Settings" and tell us what the entry for "Current Selected Service" is set to.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-23 00:28:38]
User920222 - Posts: 6
SC Data- All Services
[2024-01-23 01:23:04]
Sierra_Chart Engineering - Posts: 13900
Who is your broker? We need to know what trading platform service they set you up on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-26 19:11:47]
User920222 - Posts: 6
AMP Futures
[2024-01-26 21:38:08]
John - SC Support - Posts: 30833
AMP will have you setup to use either Teton or CQG for your order routing. We need to know which one of these you are setup with.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-26 22:21:36]
User920222 - Posts: 6
CQG
[2024-01-29 15:17:24]
John - SC Support - Posts: 30833
Follow the instructions at the following link to connect to your CQG account:
CQG Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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