Login Page - Create Account

Support Board


Date/Time: Sun, 03 Mar 2024 21:25:24 +0000



Maximum Historical Intraday Days to Download *NOT* Respected

View Count: 161

[2023-11-30 15:10:17]
User286186 - Posts: 21
Hello.
Despite reducing Maximum HID to download as shown
--> here Chart Settings: Date Range and Limiting Method >> Date Range in File From / To (Chart >> Chart Settings >> Data Limiting >> Date Range and Limiting Method menu)
--> as well as here Data/Trade Service Settings: Maximum Historical Intraday Days to Download (Global Settings >> Data/Trade Service Settings >> Common Settings)

(I have reduced them to 10 days) --> see first screenshot

And despite having deleted all scid and dly files from my Data folder, I still do not get why the Data download wants to start in august as shown in my second screenshot.

Could you please help ?

Thank you.
imageDataTradeSS.png / V - Attached On 2023-11-30 15:09:09 UTC - Size: 67.45 KB - 33 views
imageCS.png / V - Attached On 2023-11-30 15:09:32 UTC - Size: 57.35 KB - 30 views
[2023-12-01 16:59:16]
Sierra_Chart Engineering - Posts: 13073
That setting absolutely will be overridden, in the case of a Continuous Futures Contract chart. Do not use a Continuous Futures Contract chart.


Potentially there are other reasons it could be also overridden.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account