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Date/Time: Thu, 02 May 2024 18:10:05 +0000



SC appears to be connected, but is does not update charts, nor quote boards

View Count: 265

[2023-10-24 14:29:51]
greenlumber - Posts: 6
I have run out of ideas of what to do to solve my issues. SC never disconnects and turns red, but it also does not update, or it updates prices, but not charts, or it doesnt work for 10-15 minutes and then works... I´ve tried changing computers, internet providers, reinstalling, everything I could think of.

Thank you,

Here´s the latest log:

Created the DTC Protocol server. | 2023-10-24 11:01:02.514
DTC Protocol Server listening on port 11099. | 2023-10-24 11:01:02.515
Reading Internal Order ID file. | 2023-10-24 11:01:02.515
Reading Trade Orders file. | 2023-10-24 11:01:02.546
Reading Trade Positions file. | 2023-10-24 11:01:02.546
Reading Trade Account Data files. | 2023-10-24 11:01:02.547
UDPListener (1648). Port 22904 | Listening on UDP port 22904. | 2023-10-24 11:01:02.550
Software version: 2555 64-bit | 2023-10-24 11:01:02.550
Primary Thread ID: 19732 | 2023-10-24 11:01:02.550
Usage end date: 2024-01-03 | 2023-10-24 11:01:02.550
Enabled for: Sierra Chart Historical Data Service. | 2023-10-24 11:01:02.550
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-24 11:01:02.550
Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-24 11:01:02.550
Enabled for exchange2: CME | 2023-10-24 11:01:02.550
Enabled for exchange2: CBOT | 2023-10-24 11:01:02.550
Enabled for exchange2: fairx_exchange.data | 2023-10-24 11:01:02.550
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-24 11:01:02.550
Current selected Data/Trading service: Teton CME Order Routing | 2023-10-24 11:01:02.550
Custom symbol settings values: disabled | 2023-10-24 11:01:02.550
Chart Update Interval: 150 | 2023-10-24 11:01:02.550
Intraday Data Storage Time Unit: 0 | 2023-10-24 11:01:02.550
Time Zone: -03:00:00 (UTC-03) | 2023-10-24 11:01:02.550
2023-10-24 14:01:02 Local computer time in UTC | 2023-10-24 11:01:02.550
2023-10-24 11:01:02 Local computer time in SC Time Zone | 2023-10-24 11:01:02.550
2023-10-24 14:01:01 Server time in UTC | 2023-10-24 11:01:02.550
Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-10-24 11:01:02.550
Program path: C:\SierraChart\ | 2023-10-24 11:01:02.550
Data Files path: C:\SierraChart\Data\ | 2023-10-24 11:01:02.550
OS Version Number: 10.0 | 2023-10-24 11:01:02.550
Locale Setting: C | 2023-10-24 11:01:02.550
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-10-24 11:01:02.551
Allowed protected custom studies: | 2023-10-24 11:01:02.551
Crash reporter started: true | 2023-10-24 11:01:02.551

Created the DTC Protocol historical data server. | 2023-10-24 11:01:02.551
HD Server Manager | Listening on port 11098. | 2023-10-24 11:01:02.552
Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2023-10-24 11:01:02.552
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:01:02.568
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-10-24 11:01:04.216
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-10-24 11:01:04.216
Received 5 login tokens. | 2023-10-24 11:01:04.692
Requested user files to download. | 2023-10-24 11:01:05.059

Teton CME Order Routing | Firm: IronBeam | 2023-10-24 11:01:07.072
Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 | 2023-10-24 11:01:07.076
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-24 11:01:07.100
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-24 11:01:07.100
DTC Client socket (2) | Connecting to IP: 208.185.224.130. | 2023-10-24 11:01:07.100
Teton CME Order Routing | Network connection to server complete. | 2023-10-24 11:01:07.263
Teton CME Order Routing | Starting socket receive thread. | 2023-10-24 11:01:07.263
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-10-24 11:01:07.263
Symbol settings MD5 received. Request ID: 1. | 2023-10-24 11:01:07.427
Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2023-10-24 11:01:07.427
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:07.753
Teton CME Order Routing | Sending logon request message. | 2023-10-24 11:01:07.753
Teton CME Order Routing | Received logon response. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Server Name: SC DTC Server. Build=46374. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:08.381
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Trading is supported. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Order cancel and replace is supported. | 2023-10-24 11:01:08.381
Teton CME Order Routing | OCO Orders supported. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Bracket Orders supported. | 2023-10-24 11:01:08.381
Teton CME Order Routing | Connected to server complete. | 2023-10-24 11:01:08.381
No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382
No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382
No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382
No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382
Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.382
Mapping ESH23_FUT_CME to ESH23. Service code: cme | 2023-10-24 11:01:08.383
Using symbol data fast lookup vector | 2023-10-24 11:01:08.383
Denali Data Feed | Starting real-time market data updates for: ESH23_FUT_CME (ESH23). ID: 1 Service code: cme | 2023-10-24 11:01:08.383
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-24 11:01:08.387
Denali Data Feed | Requesting security definition data for: ESH23_FUT_CME (ESH23). ID: 1 | 2023-10-24 11:01:08.389
Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389
Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389
Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-10-24 11:01:08.389
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-10-23 17:33:15.125015 | 2023-10-24 11:01:08.390
DTC Client socket (1) | Creating socket. | 2023-10-24 11:01:08.408
DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:01:08.408
DTC Client socket (1) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:08.408
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH23_FUT_CME | 2023-10-24 11:01:08.552
Teton CME Order Routing | Received security definition for symbol ESH23_FUT_CME | 2023-10-24 11:01:08.552
Updated verified funded futures trading account ending date to: 2023-11-23 14:01:08 | 2023-10-24 11:01:08.552
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=71279803 | 2023-10-24 11:01:08.555
Denali Data Feed | Network connection to server complete. | 2023-10-24 11:01:08.739
Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:01:08.739
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:08.739
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:09.092
Denali Data Feed | Sending logon request message. | 2023-10-24 11:01:09.092
Denali Data Feed | Received logon response. | 2023-10-24 11:01:10.160
Denali Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:10.160
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:10.160
Denali Data Feed | Successfully connected. | 2023-10-24 11:01:10.160
Denali Data Feed | Trading is not supported. | 2023-10-24 11:01:10.160
Denali Data Feed | Restarting real-time data updates for symbol: ESH23_FUT_CME -> ESH23 | 2023-10-24 11:01:10.160
Files to Open on Startup | Opening file: 2023 - Trading Big Screen.Cht | 2023-10-24 11:01:10.295
YMZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:10.327
mNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:10.372
esZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:10.413
mNQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:10.439
esZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:10.464
mNQZ23_FUT_CME 60 Min #1 | Reloading chart. | 2023-10-24 11:01:10.490
ESZ23_FUT_CME 60 Min #8 | Reloading chart. | 2023-10-24 11:01:10.544
NQZ23_FUT_CME 1 Min #7 | Reloading chart. | 2023-10-24 11:01:10.625
Mapping ESZ23_FUT_CME to ESZ23. Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Starting real-time market data updates for: ESZ23_FUT_CME (ESZ23). ID: 2 Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Requesting security definition data for: ESZ23_FUT_CME (ESZ23). ID: 2 | 2023-10-24 11:01:10.656
Mapping NQZ23_FUT_CME to NQZ23. Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Starting real-time market data updates for: NQZ23_FUT_CME (NQZ23). ID: 3 Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Requesting security definition data for: NQZ23_FUT_CME (NQZ23). ID: 3 | 2023-10-24 11:01:10.656
Mapping YMZ23_FUT_CME to YMZ23. Service code: cbot | 2023-10-24 11:01:10.656
Denali Data Feed | Starting real-time market data updates for: YMZ23_FUT_CME (YMZ23). ID: 4 Service code: cbot | 2023-10-24 11:01:10.656
Denali Data Feed | Requesting security definition data for: YMZ23_FUT_CME (YMZ23). ID: 4 | 2023-10-24 11:01:10.656
Mapping MESZ23_FUT_CME to MESZ23. Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Starting real-time market data updates for: MESZ23_FUT_CME (MESZ23). ID: 5 Service code: cme | 2023-10-24 11:01:10.656
Denali Data Feed | Requesting security definition data for: MESZ23_FUT_CME (MESZ23). ID: 5 | 2023-10-24 11:01:10.656
Mapping GCZ23_FUT_CME to GCZ23. Service code: comex | 2023-10-24 11:01:10.656
Delayed Data Feed | Starting real-time market data updates for: GCZ23_FUT_CME (GCZ23). ID: 6 Service code: comex | 2023-10-24 11:01:10.657
Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-24 11:01:10.658
Delayed Data Feed | Requesting security definition data for: GCZ23_FUT_CME (GCZ23). ID: 6 | 2023-10-24 11:01:10.659
Mapping CLZ23_FUT_CME to CLZ23. Service code: nymex | 2023-10-24 11:01:10.659
Delayed Data Feed | Starting real-time market data updates for: CLZ23_FUT_CME (CLZ23). ID: 7 Service code: nymex | 2023-10-24 11:01:10.659
Delayed Data Feed | Requesting security definition data for: CLZ23_FUT_CME (CLZ23). ID: 7 | 2023-10-24 11:01:10.659
Mapping ZNZ23_FUT_CME to ZNZ23. Service code: cbot | 2023-10-24 11:01:10.659
Denali Data Feed | Starting real-time market data updates for: ZNZ23_FUT_CME (ZNZ23). ID: 8 Service code: cbot | 2023-10-24 11:01:10.659
Denali Data Feed | Requesting security definition data for: ZNZ23_FUT_CME (ZNZ23). ID: 8 | 2023-10-24 11:01:10.659
Mapping 6EZ23_FUT_CME to 6EZ23. Service code: cme | 2023-10-24 11:01:10.659
Denali Data Feed | Starting real-time market data updates for: 6EZ23_FUT_CME (6EZ23). ID: 9 Service code: cme | 2023-10-24 11:01:10.659
Denali Data Feed | Requesting security definition data for: 6EZ23_FUT_CME (6EZ23). ID: 9 | 2023-10-24 11:01:10.659
Mapping RTYZ23_FUT_CME to RTYZ23. Service code: cme | 2023-10-24 11:01:10.659
Denali Data Feed | Starting real-time market data updates for: RTYZ23_FUT_CME (RTYZ23). ID: 10 Service code: cme | 2023-10-24 11:01:10.659
Denali Data Feed | Requesting security definition data for: RTYZ23_FUT_CME (RTYZ23). ID: 10 | 2023-10-24 11:01:10.659
Mapping ZSX23_FUT_CME to ZSX23. Service code: cbot | 2023-10-24 11:01:10.659
Denali Data Feed | Starting real-time market data updates for: ZSX23_FUT_CME (ZSX23). ID: 11 Service code: cbot | 2023-10-24 11:01:10.660
Denali Data Feed | Requesting security definition data for: ZSX23_FUT_CME (ZSX23). ID: 11 | 2023-10-24 11:01:10.660
Mapping XCZ23_FUT_CME to XCZ23. Service code: cbot | 2023-10-24 11:01:10.660
Denali Data Feed | Starting real-time market data updates for: XCZ23_FUT_CME (XCZ23). ID: 12 Service code: cbot | 2023-10-24 11:01:10.660
Denali Data Feed | Requesting security definition data for: XCZ23_FUT_CME (XCZ23). ID: 12 | 2023-10-24 11:01:10.660
Mapping MNQZ23_FUT_CME to MNQZ23. Service code: cme | 2023-10-24 11:01:10.660
Denali Data Feed | Starting real-time market data updates for: MNQZ23_FUT_CME (MNQZ23). ID: 13 Service code: cme | 2023-10-24 11:01:10.660
Denali Data Feed | Requesting security definition data for: MNQZ23_FUT_CME (MNQZ23). ID: 13 | 2023-10-24 11:01:10.660
DTC Client socket (3) | Creating socket. | 2023-10-24 11:01:10.660
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-24 11:01:10.660
DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:10.660
Files to Open on Startup | Opening file: 2023 - Trading Small Extra Screen.Cht | 2023-10-24 11:01:10.662
ESZ23_FUT_CME 60 Min #1 | Reloading chart. | 2023-10-24 11:01:10.796
YMZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:10.924
NQZ23_FUT_CME 60 Min #7 | Reloading chart. | 2023-10-24 11:01:10.972
NQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:11.050
ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:11.170
NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:11.550
ESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:11.780
Mapping ZCZ23_FUT_CME to ZCZ23. Service code: cbot | 2023-10-24 11:01:11.825
Denali Data Feed | Starting real-time market data updates for: ZCZ23_FUT_CME (ZCZ23). ID: 14 Service code: cbot | 2023-10-24 11:01:11.826
Denali Data Feed | Requesting security definition data for: ZCZ23_FUT_CME (ZCZ23). ID: 14 | 2023-10-24 11:01:11.826
Files to Open on Startup | Opening file: 2023 - Bar Ranges.Cht | 2023-10-24 11:01:11.836
ESZ23_FUT_CME 1 Min #1 | Reloading chart. | 2023-10-24 11:01:12.436
Mapping ZWZ23_FUT_CME to ZWZ23. Service code: cbot | 2023-10-24 11:01:12.478
Denali Data Feed | Starting real-time market data updates for: ZWZ23_FUT_CME (ZWZ23). ID: 15 Service code: cbot | 2023-10-24 11:01:12.479
Denali Data Feed | Requesting security definition data for: ZWZ23_FUT_CME (ZWZ23). ID: 15 | 2023-10-24 11:01:12.479
NQZ23_FUT_CME 1 Min #7 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:13.173
Files to Open on Startup | Opening file: 2023 - Big Screen Print.Cht | 2023-10-24 11:01:13.406
NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:13.925
MNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:14.148
MESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:14.238
NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:14.291
MESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:14.310
Files to Open on Startup | Opening file: 2023 - Volume Charts.Cht | 2023-10-24 11:01:14.343
YMZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:14.486
NQZ23_FUT_CME 200 Volume #6 | Reloading chart. | 2023-10-24 11:01:14.522
ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:14.564
ESZ23_FUT_CME 500 Volume #1 | Reloading chart. | 2023-10-24 11:01:14.584
rtyZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:15.617
NQZ23_FUT_CME 5 Min #7 | Reloading chart. | 2023-10-24 11:01:15.709
NQZ23_FUT_CME 1 Min #8 | Reloading chart. | 2023-10-24 11:01:15.759
NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:16.685
GCZ23_FUT_CME 200 Volume #2 | Reloading chart. | 2023-10-24 11:01:16.848
Files to Open on Startup | Opening file: 2023 - Big Screen NQ Trade.Cht | 2023-10-24 11:01:16.873
NQZ23_FUT_CME 200 Volume #6 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:05. Next Bar Date Time: 2023-10-24 10:30:01. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:17.229
MNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:17.283
ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:17.297
MNQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:17.327
NQZ23_FUT_CME 1 Min #1 | Reloading chart. | 2023-10-24 11:01:17.360
MNQZ23_FUT_CME 60 Min #5 | Reloading chart. | 2023-10-24 11:01:17.377
GCZ23_FUT_CME 1 Min #7 | Reloading chart. | 2023-10-24 11:01:17.392
Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2023-10-24 11:01:17.415
Denali Data Feed | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 16 Service code: cme | 2023-10-24 11:01:17.415
Denali Data Feed | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 16 | 2023-10-24 11:01:17.415
Mapping NQH24_FUT_CME to NQH24. Service code: cme | 2023-10-24 11:01:17.415
Denali Data Feed | Starting real-time market data updates for: NQH24_FUT_CME (NQH24). ID: 17 Service code: cme | 2023-10-24 11:01:17.415
Denali Data Feed | Requesting security definition data for: NQH24_FUT_CME (NQH24). ID: 17 | 2023-10-24 11:01:17.415
Mapping YMH24_FUT_CME to YMH24. Service code: cbot | 2023-10-24 11:01:17.415
Denali Data Feed | Starting real-time market data updates for: YMH24_FUT_CME (YMH24). ID: 18 Service code: cbot | 2023-10-24 11:01:17.416
Denali Data Feed | Requesting security definition data for: YMH24_FUT_CME (YMH24). ID: 18 | 2023-10-24 11:01:17.416
Mapping CLF24_FUT_CME to CLF24. Service code: nymex | 2023-10-24 11:01:17.416
Delayed Data Feed | Starting real-time market data updates for: CLF24_FUT_CME (CLF24). ID: 19 Service code: nymex | 2023-10-24 11:01:17.416
Delayed Data Feed | Requesting security definition data for: CLF24_FUT_CME (CLF24). ID: 19 | 2023-10-24 11:01:17.416
Mapping GCG24_FUT_CME to GCG24. Service code: comex | 2023-10-24 11:01:17.416
Delayed Data Feed | Starting real-time market data updates for: GCG24_FUT_CME (GCG24). ID: 20 Service code: comex | 2023-10-24 11:01:17.416
Delayed Data Feed | Requesting security definition data for: GCG24_FUT_CME (GCG24). ID: 20 | 2023-10-24 11:01:17.416
Mapping 6EH24_FUT_CME to 6EH24. Service code: cme | 2023-10-24 11:01:17.416
Denali Data Feed | Starting real-time market data updates for: 6EH24_FUT_CME (6EH24). ID: 21 Service code: cme | 2023-10-24 11:01:17.416
Denali Data Feed | Requesting security definition data for: 6EH24_FUT_CME (6EH24). ID: 21 | 2023-10-24 11:01:17.416
Mapping ZTZ23_FUT_CME to ZTZ23. Service code: cbot | 2023-10-24 11:01:17.416
Denali Data Feed | Starting real-time market data updates for: ZTZ23_FUT_CME (ZTZ23). ID: 22 Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Requesting security definition data for: ZTZ23_FUT_CME (ZTZ23). ID: 22 | 2023-10-24 11:01:17.417
Mapping ZTH24_FUT_CME to ZTH24. Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Starting real-time market data updates for: ZTH24_FUT_CME (ZTH24). ID: 23 Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Requesting security definition data for: ZTH24_FUT_CME (ZTH24). ID: 23 | 2023-10-24 11:01:17.417
Mapping ZNH24_FUT_CME to ZNH24. Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Starting real-time market data updates for: ZNH24_FUT_CME (ZNH24). ID: 24 Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Requesting security definition data for: ZNH24_FUT_CME (ZNH24). ID: 24 | 2023-10-24 11:01:17.417
Mapping ZBZ23_FUT_CME to ZBZ23. Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Starting real-time market data updates for: ZBZ23_FUT_CME (ZBZ23). ID: 25 Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Requesting security definition data for: ZBZ23_FUT_CME (ZBZ23). ID: 25 | 2023-10-24 11:01:17.417
Mapping ZBH24_FUT_CME to ZBH24. Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Starting real-time market data updates for: ZBH24_FUT_CME (ZBH24). ID: 26 Service code: cbot | 2023-10-24 11:01:17.417
Denali Data Feed | Requesting security definition data for: ZBH24_FUT_CME (ZBH24). ID: 26 | 2023-10-24 11:01:17.417
Mapping NGZ23_FUT_CME to NGZ23. Service code: nymex | 2023-10-24 11:01:17.418
Delayed Data Feed | Starting real-time market data updates for: NGZ23_FUT_CME (NGZ23). ID: 27 Service code: nymex | 2023-10-24 11:01:17.418
Delayed Data Feed | Requesting security definition data for: NGZ23_FUT_CME (NGZ23). ID: 27 | 2023-10-24 11:01:17.418
Mapping FDAXZ23-EUREX to FDAX202312_FUT_EUREX. Service code: eurex | 2023-10-24 11:01:17.418
Delayed Data Feed | Starting real-time market data updates for: FDAXZ23-EUREX (FDAX202312_FUT_EUREX). ID: 28 Service code: eurex | 2023-10-24 11:01:17.418
Delayed Data Feed | Connecting to the server ds24.sierracharts.com. Port 10043 | 2023-10-24 11:01:17.551
Delayed Data Feed | Requesting security definition data for: FDAXZ23-EUREX (FDAX202312_FUT_EUREX). ID: 28 | 2023-10-24 11:01:17.553
Files to Open on Startup | Opening file: The Big 60'.Cht | 2023-10-24 11:01:17.559
DTC Client socket (4) | Creating socket. | 2023-10-24 11:01:17.689
DTC Client socket (4) | New receive buffer size: 0 | 2023-10-24 11:01:17.689
DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2023-10-24 11:01:17.690
ESZ23_FUT_CME [C] 60 Min #1 | Reloading chart. | 2023-10-24 11:01:17.878
CLZ23_FUT_CME Daily #4 | Reloading chart. | 2023-10-24 11:01:18.296
NQZ23_FUT_CME 1 Min #8 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:18.461
NQZ23_FUT_CME 60 Min #3 | Reloading chart. | 2023-10-24 11:01:18.504
NQZ23_FUT_CME Daily #2 | Reloading chart. | 2023-10-24 11:01:18.547
Files to Open on Startup | Opening file: 2023 - Trading.Cht | 2023-10-24 11:01:18.567
NQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:18.658
ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:18.690
NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:18.828
ESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:18.873
Files to Open on Startup | Opening file: S&P 500 Longos.Cht | 2023-10-24 11:01:19.023
ESZ23_FUT_CME Daily #4 | Reloading chart. | 2023-10-24 11:01:19.214
ESZ23_FUT_CME Weekly #1 | Reloading chart. | 2023-10-24 11:01:19.246
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ESZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol NQZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: YMZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol YMZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol MESZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZNZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZNZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: 6EZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol 6EZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: RTYZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol RTYZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZSX23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZSX23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: XCZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol XCZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol MNQZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZCZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZCZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZWZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZWZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ESH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol NQH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: YMH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol YMH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: 6EH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol 6EH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZTZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZTZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZTH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZTH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZNH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZNH24_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZBZ23_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZBZ23_FUT_CME | 2023-10-24 11:01:19.336
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZBH24_FUT_CME | 2023-10-24 11:01:19.336
Teton CME Order Routing | Received security definition for symbol ZBH24_FUT_CME | 2023-10-24 11:01:19.336
Delayed Data Feed | Network connection to server complete. | 2023-10-24 11:01:19.337
Delayed Data Feed | Starting socket receive thread. | 2023-10-24 11:01:19.337
Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:19.337
NQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:19.892
NQZ23_FUT_CME 1 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:20.141
mNQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.294
YMZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.392
ESZ23_FUT_CME 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.601
Delayed Data Feed | Network connection to server complete. | 2023-10-24 11:01:20.788
Delayed Data Feed | Starting socket receive thread. | 2023-10-24 11:01:20.788
Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:20.789
NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:21.734
NQZ23_FUT_CME 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.066
Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:22.067
Delayed Data Feed | Sending logon request message. | 2023-10-24 11:01:22.067
NQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.074
Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:22.075
Delayed Data Feed | Sending logon request message. | 2023-10-24 11:01:22.075
MNQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.079
Starting DelayedDownloadMonitoringTimer | 2023-10-24 11:01:22.102
Starting HDTimeoutTimer | 2023-10-24 11:01:22.102
Added historical Intraday data request for YMZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.103
Intraday data recording state for symbol YMZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.103
Triggering next historical data download in queue. | 2023-10-24 11:01:22.116
Delaying start of download for YMZ23_FUT_CME. | 2023-10-24 11:01:22.120
Added historical Intraday data request for mNQZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.126
Intraday data recording state for symbol mNQZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.126
Triggering next historical data download in queue. | 2023-10-24 11:01:22.126
Added historical Intraday data request for esZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.153
Intraday data recording state for symbol esZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.153
Triggering next historical data download in queue. | 2023-10-24 11:01:22.153
Added historical Intraday data request for NQZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.258
Intraday data recording state for symbol NQZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.258
Triggering next historical data download in queue. | 2023-10-24 11:01:22.258
Requesting market depth updates for: ESZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Requesting market depth updates for: GCZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Separate subscription for market depth updates not supported. GCZ23_FUT_CME | 2023-10-24 11:01:22.283
Requesting market depth updates for: MESZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Requesting market depth updates for: MNQZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Requesting market depth updates for: NQZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Requesting market depth updates for: RTYZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Requesting market depth updates for: YMZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283
Added historical Intraday data request for MESZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.312
Intraday data recording state for symbol MESZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.312
Triggering next historical data download in queue. | 2023-10-24 11:01:22.312
Added historical Intraday data request for rtyZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.316
Intraday data recording state for symbol rtyZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.316
Triggering next historical data download in queue. | 2023-10-24 11:01:22.316
Added historical Intraday data request for GCZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.318
Intraday data recording state for symbol GCZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.318
Triggering next historical data download in queue. | 2023-10-24 11:01:22.318
Delayed Data Feed | Received logon response. | 2023-10-24 11:01:22.524
Delayed Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:22.524
Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:22.524
Delayed Data Feed | Successfully connected. | 2023-10-24 11:01:22.524
Delayed Data Feed | Trading is not supported. | 2023-10-24 11:01:22.524
Delayed Data Feed | Restarting real-time data updates for symbol: FDAXZ23-EUREX -> FDAX202312_FUT_EUREX | 2023-10-24 11:01:22.524
Denali Data Feed | Real-time data for symbol ESH23_FUT_CME is currently unavailable. | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ESH23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ESZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol NQZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol YMZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol MESZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZNZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol 6EZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol RTYZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZSX23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol XCZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol MNQZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZCZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZWZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ESH24_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol NQH24_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol YMH24_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol 6EH24_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZTZ23_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZTH24_FUT_CME | 2023-10-24 11:01:22.752
Denali Data Feed | Received security definition for symbol ZNH24_FUT_CME | 2023-10-24 11:01:22.752
Starting DelayedDownloadMonitoringTimer | 2023-10-24 11:01:22.850
Starting HDTimeoutTimer | 2023-10-24 11:01:22.850
Added historical Daily data request for ESZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.850
Triggering next historical data download in queue. | 2023-10-24 11:01:22.929
HD Request # 1 | Downloading Historical Daily chart data for ESZ23_FUT_CME. Starting date: 2023-10-19. Service: sc_futures_direct.dtc.trading | 2023-10-24 11:01:22.945
Delayed Data Feed | Received security definition for symbol FDAXZ23-EUREX | 2023-10-24 11:01:22.946
Added historical Daily data request for NQZ23_FUT_CME to the queue. | 2023-10-24 11:01:23.005
Triggering next historical data download in queue. | 2023-10-24 11:01:23.005
Delayed Data Feed | Received logon response. | 2023-10-24 11:01:23.216
Delayed Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:23.216
Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:23.216
Delayed Data Feed | Successfully connected. | 2023-10-24 11:01:23.216
Delayed Data Feed | Trading is not supported. | 2023-10-24 11:01:23.216
Delayed Data Feed | Restarting real-time data updates for symbol: CLF24_FUT_CME -> CLF24 | 2023-10-24 11:01:23.216
Delayed Data Feed | Restarting real-time data updates for symbol: CLZ23_FUT_CME -> CLZ23 | 2023-10-24 11:01:23.216
Delayed Data Feed | Restarting real-time data updates for symbol: GCG24_FUT_CME -> GCG24 | 2023-10-24 11:01:23.216
Delayed Data Feed | Restarting real-time data updates for symbol: GCZ23_FUT_CME -> GCZ23. Market Depth data restarted. | 2023-10-24 11:01:23.216
Delayed Data Feed | Restarting real-time data updates for symbol: NGZ23_FUT_CME -> NGZ23 | 2023-10-24 11:01:23.216
Delayed Data Feed | Clearing market depth for GCZ23_FUT_CME | 2023-10-24 11:01:23.633
Delayed Data Feed | Received security definition for symbol CLF24_FUT_CME | 2023-10-24 11:01:23.633
Delayed Data Feed | Received security definition for symbol CLZ23_FUT_CME | 2023-10-24 11:01:23.633
Delayed Data Feed | Received security definition for symbol GCG24_FUT_CME | 2023-10-24 11:01:23.633
Delayed Data Feed | Received security definition for symbol GCZ23_FUT_CME | 2023-10-24 11:01:23.633
Delayed Data Feed | Received security definition for symbol NGZ23_FUT_CME | 2023-10-24 11:01:23.633
HD Request # 2 | Downloading Intraday chart data for YMZ23_FUT_CME to the file YMZ23_FUT_CME.scid. Service: cbot | 2023-10-24 11:01:27.111
HD Request # 2 | Download start date-time: 2023-10-24 10:52:34.000000. File last date-time: 2023-10-24 10:52:34.688000 | 2023-10-24 11:01:27.112
HD Request # 2 | Using server: ds26.sierracharts.com port 10150 | 2023-10-24 11:01:27.112
Socket (7) | Creating socket. | 2023-10-24 11:01:27.144
Socket (7) | New receive buffer size: 0 | 2023-10-24 11:01:27.144
Socket (7) | Connecting to IP: 142.215.17.188. | 2023-10-24 11:01:27.144
Mapping ZSF24_FUT_CME to ZSF24. Service code: cbot | 2023-10-24 11:01:27.426
Denali Data Feed | Starting real-time market data updates for: ZSF24_FUT_CME (ZSF24). ID: 29 Service code: cbot | 2023-10-24 11:01:27.426
Denali Data Feed | Requesting security definition data for: ZSF24_FUT_CME (ZSF24). ID: 29 | 2023-10-24 11:01:27.426
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZSF24_FUT_CME | 2023-10-24 11:01:27.586
Teton CME Order Routing | Received security definition for symbol ZSF24_FUT_CME | 2023-10-24 11:01:27.586
ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. | 2023-10-24 11:01:28.561
ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2023-11-22"}. Success=true | 2023-10-24 11:01:35.196
HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:36.197
HD Request # 2 | Sending historical data logon request message. | 2023-10-24 11:01:36.197
HD Request # 2 | Requesting Intraday data. Start date-time: 2023-10-24 10:52:34. Record interval: 0. Symbol: YMZ23 | 2023-10-24 11:01:37.046
HD Request # 2 | Decompressing data. | 2023-10-24 11:01:37.409
HD Request # 2 | Receiving Intraday data for YMZ23_FUT_CME starting at 2023-10-24 10:52:34.452000 | 2023-10-24 11:01:38.294
Socket (7) | CloseSocket call. | 2023-10-24 11:01:40.021
Socket (7) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:01:40.021
Historical data download thread signaled to stop. | 2023-10-24 11:01:40.021
HD Request # 2 | Timestamp of first Intraday data file record written: 2023-10-24 10:52:35.079000. | 2023-10-24 11:01:40.021
HD Request # 2 | Received 7081 Intraday data records from 2023-10-24 10:52:34.452000 to 2023-10-24 11:01:37.087001 (9.0 minutes. Delay: 2.9 seconds) and wrote 7078 records for YMZ23_FUT_CME | 2023-10-24 11:01:40.021
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-10-24 14:01:37.087001 | 2023-10-24 11:01:40.023
HD Request # 2 | Completion time: 13s. | 2023-10-24 11:01:40.023
HD Request # 2 | Intraday data download complete for YMZ23_FUT_CME. Unique request ID: 1 | 2023-10-24 11:01:40.023
Removing historical data download ID 1. | 2023-10-24 11:01:40.023
Real-time Intraday chart data file updates started for YMZ23_FUT_CME | 2023-10-24 11:01:40.023
Intraday chart data file opened for YMZ23_FUT_CME | 2023-10-24 11:01:40.023
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-10-24 11:01:40.023

Triggering next historical data download in queue. | 2023-10-24 11:01:40.023
HD Request # 3 | Downloading Intraday chart data for mNQZ23_FUT_CME to the file mNQZ23_FUT_CME.scid. Service: cme | 2023-10-24 11:01:40.023
HD Request # 3 | Download start date-time: 2023-10-24 10:55:45.000000. File last date-time: 2023-10-24 10:55:45.685003 | 2023-10-24 11:01:40.023
HD Request # 3 | Using server: ds28.sierracharts.com port 10149 | 2023-10-24 11:01:40.023
Socket (5) | Creating socket. | 2023-10-24 11:01:40.023
Socket (5) | New receive buffer size: 0 | 2023-10-24 11:01:40.023
Socket (5) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:40.023
HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:40.721
HD Request # 3 | Sending historical data logon request message. | 2023-10-24 11:01:40.721
HD Request # 3 | Requesting Intraday data. Start date-time: 2023-10-24 10:55:45. Record interval: 0. Symbol: MNQZ23 | 2023-10-24 11:01:41.560
HD Request # 3 | Decompressing data. | 2023-10-24 11:01:41.908
HD Request # 1 | Requesting historical Daily data for ESZ23 starting at 2023-10-18. SC External HD service. | 2023-10-24 11:01:42.326
HD Request # 3 | Receiving Intraday data for mNQZ23_FUT_CME starting at 2023-10-24 10:55:45.056000 | 2023-10-24 11:01:42.424
HD Request # 1 | Receiving historical Daily data for ESZ23_FUT_CME starting at 2023-10-19. | 2023-10-24 11:01:42.986
HD Request # 1 | Writing historical Daily data to the file ESZ23_FUT_CME.dly. | 2023-10-24 11:01:42.987
HD Request # 1 | Bytes received: 247 | 2023-10-24 11:01:42.992
HD Request # 1 | Received 4 Daily data records from 2023-10-19 00:00:00 to 2023-10-23 00:00:00 (5.0 days) and wrote 3 records for ESZ23_FUT_CME | 2023-10-24 11:01:42.992
HD Request # 1 | Completion time: 20s. | 2023-10-24 11:01:42.998
HD Request # 1 | Daily data download complete for ESZ23_FUT_CME. Unique request ID: 8 | 2023-10-24 11:01:42.998
Removing historical data download ID 8. | 2023-10-24 11:01:42.998

Triggering next historical data download in queue. | 2023-10-24 11:01:42.998
HD Request # 4 | Downloading Historical Daily chart data for NQZ23_FUT_CME. Starting date: 2023-10-19. Service: sc_futures_direct.dtc.trading | 2023-10-24 11:01:43.001
ESZ23_FUT_CME[M] Daily #4 | Reloading chart. | 2023-10-24 11:01:43.004
ESZ23_FUT_CME[M] Weekly #1 | Reloading chart. | 2023-10-24 11:01:43.008
HD Request # 4 | Requesting historical Daily data for NQZ23 starting at 2023-10-18. SC External HD service. | 2023-10-24 11:01:46.542
HD Request # 4 | Receiving historical Daily data for NQZ23_FUT_CME starting at 2023-10-19. | 2023-10-24 11:01:47.061
HD Request # 4 | Writing historical Daily data to the file NQZ23_FUT_CME.dly. | 2023-10-24 11:01:47.061
HD Request # 4 | Bytes received: 245 | 2023-10-24 11:01:47.063
HD Request # 4 | Received 4 Daily data records from 2023-10-19 00:00:00 to 2023-10-23 00:00:00 (5.0 days) and wrote 3 records for NQZ23_FUT_CME | 2023-10-24 11:01:47.063
HD Request # 4 | Completion time: 5s. | 2023-10-24 11:01:47.067
HD Request # 4 | Daily data download complete for NQZ23_FUT_CME. Unique request ID: 9 | 2023-10-24 11:01:47.067
Removing historical data download ID 9. | 2023-10-24 11:01:47.067

No download requests in the queue to start downloads for. | 2023-10-24 11:01:47.068
NQZ23_FUT_CME[M] Daily #2 | Reloading chart. | 2023-10-24 11:01:47.082
Socket (7) | Socket gracefully closed by remote side. | 2023-10-24 11:01:52.083
Socket (7) | Closed. | 2023-10-24 11:01:52.083
Opened cached Intraday file: C:\SierraChart\Data\YMZ23_FUT_CME.scid. Thread ID: 8340 | 2023-10-24 11:01:58.333
Denali Data Feed | Clearing market depth for ESZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Clearing market depth for MESZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Received security definition for symbol ZBZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Received security definition for symbol ZBH24_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Clearing market depth for MNQZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Clearing market depth for NQZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Clearing market depth for RTYZ23_FUT_CME | 2023-10-24 11:02:34.549
Denali Data Feed | Clearing market depth for YMZ23_FUT_CME | 2023-10-24 11:02:34.549
HD Request # 3 | Timestamp of first Intraday data file record written: 2023-10-24 10:55:45.754000. | 2023-10-24 11:02:41.781
Socket (5) | CloseSocket call. | 2023-10-24 11:03:47.170
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:03:47.170
Historical data download thread signaled to stop. | 2023-10-24 11:03:47.170
HD Request # 3 | Received 44035 Intraday data records from 2023-10-24 10:55:45.056000 to 2023-10-24 11:03:46.913003 (8.0 minutes. Delay: 0.3 seconds) and wrote 44008 records for mNQZ23_FUT_CME | 2023-10-24 11:03:47.170
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-10-24 14:03:46.913003 | 2023-10-24 11:03:47.172
HD Request # 3 | Completion time: 2m 7s. | 2023-10-24 11:03:47.172
HD Request # 3 | Intraday data download complete for mNQZ23_FUT_CME. Unique request ID: 2 | 2023-10-24 11:03:47.172
Removing historical data download ID 2. | 2023-10-24 11:03:47.172
Real-time Intraday chart data file updates started for MNQZ23_FUT_CME | 2023-10-24 11:03:47.172
Intraday chart data file opened for MNQZ23_FUT_CME | 2023-10-24 11:03:47.172
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-10-24 11:03:47.172

Triggering next historical data download in queue. | 2023-10-24 11:03:47.172
HD Request # 5 | Downloading Intraday chart data for esZ23_FUT_CME to the file esZ23_FUT_CME.scid. Service: cme | 2023-10-24 11:03:47.172
HD Request # 5 | Download start date-time: 2023-10-24 10:53:39.000000. File last date-time: 2023-10-24 10:53:39.174004 | 2023-10-24 11:03:47.172
HD Request # 5 | Using server: ds23.sierracharts.com port 10150 | 2023-10-24 11:03:47.172
Socket (6) | Creating socket. | 2023-10-24 11:03:47.196
Socket (6) | New receive buffer size: 0 | 2023-10-24 11:03:47.196
Socket (6) | Connecting to IP: 142.215.17.190. | 2023-10-24 11:03:47.196
Socket (5) | Socket gracefully closed by remote side. | 2023-10-24 11:03:48.034
Socket (5) | Closed. | 2023-10-24 11:03:48.034
HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-10-24 11:03:51.972
HD Request # 5 | Sending historical data logon request message. | 2023-10-24 11:03:51.972
Denali Data Feed | Received security definition for symbol ZSF24_FUT_CME | 2023-10-24 11:03:56.995
mNQZ23_FUT_CME[M] 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 11:03:00. Next Bar Date Time: 2023-10-24 11:01:00. Filename: mNQZ23_FUT_CME.scid | 2023-10-24 11:03:57.127
MNQZ23_FUT_CME[M] 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 11:03:00. Next Bar Date Time: 2023-10-24 11:01:00. Filename: MNQZ23_FUT_CME.scid | 2023-10-24 11:03:57.151
HD Request # 5 | Requesting Intraday data. Start date-time: 2023-10-24 10:53:39. Record interval: 0. Symbol: ESZ23 | 2023-10-24 11:03:58.980
Opened cached Intraday file: C:\SierraChart\Data\MNQZ23_FUT_CME.scid. Thread ID: 8340 | 2023-10-24 11:03:59.256
HD Request # 5 | Decompressing data. | 2023-10-24 11:03:59.330
HD Request # 5 | Receiving Intraday data for esZ23_FUT_CME starting at 2023-10-24 10:53:39.004000 | 2023-10-24 11:03:59.840
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-24 11:04:15.061 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:15.061
DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:15.061
DTC Client socket (1) | Max send buffers used during socket life: 7 | 2023-10-24 11:04:15.061
DTC Client socket (1) | Max send buffer size during socket life: 1526 | 2023-10-24 11:04:15.061
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:15.061
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-24 11:04:15.061
DTC Client socket (1) | Closed. | 2023-10-24 11:04:15.061
DTC Client socket (0) | CloseSocket call. | 2023-10-24 11:04:15.062
Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:15.062
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:15.062
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-24 11:04:17.061
DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:17.067
DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:17.067
DTC Client socket (1) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:04:17.067
Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:17.424
Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:17.424
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:17.424
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:19.667
Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:19.667
Denali Data Feed | Received logon response. | 2023-10-24 11:04:21.907
Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:21.907
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:21.907
Denali Data Feed | Logon error received from server: Maximum connections reached. | 2023-10-24 11:04:21.907
Denali Data Feed | Failed connections: 1 | 2023-10-24 11:04:21.907
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:21.907
DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:21.908
Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:21.908
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:21.908
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:21.908
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:22.262
DTC Client socket (1) | Closed. | 2023-10-24 11:04:22.262
Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-10-24 11:04:23.906
DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:23.930
DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:23.930
DTC Client socket (1) | Connecting to IP: 162.251.232.244. | 2023-10-24 11:04:23.930
Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:24.118
Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:24.118
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:24.118
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:24.314
Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:24.314
Denali Data Feed | Received logon response. | 2023-10-24 11:04:24.500
Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:24.500
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:24.500
Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-24 11:04:24.500
Denali Data Feed | Failed connections: 2 | 2023-10-24 11:04:24.500
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:24.501
DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:24.501
Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:24.501
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:24.501
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:24.501
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:24.711
DTC Client socket (1) | Closed. | 2023-10-24 11:04:24.712
Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 | 2023-10-24 11:04:26.504
DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:26.505
DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:26.505
DTC Client socket (1) | Connecting to IP: 142.215.17.188. | 2023-10-24 11:04:26.505
Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:26.875
Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:26.875
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:26.875
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:27.248
Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:27.248
Denali Data Feed | Received logon response. | 2023-10-24 11:04:29.034
Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:29.034
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:29.034
Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-24 11:04:29.034
Denali Data Feed | Failed connections: 3 | 2023-10-24 11:04:29.034
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:29.034
DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:29.035
Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:29.035
Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-10-24 11:04:29.035
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:29.035
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:29.405
DTC Client socket (1) | Closed. | 2023-10-24 11:04:29.405
[2023-10-24 14:36:17]
Sierra_Chart Engineering - Posts: 14180
This is the problem:
Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-24 11:04:29.034

Refer to:
Denali Exchange Data Feed: Connections


We also see there are some out of order timestamp issues:
NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:16.685

To resolve:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-24 14:36:38
[2023-10-26 15:02:13]
greenlumber - Posts: 6
Thanks, but the double instance was me trying to see if the problem would occur on another computer. After using only one and doing as recommended, downloading all data again, it worked perfectly yesterday, but then, out of the blue today, it started happening again, this is the Message Log of the original problem when it happens (I am using a Windows 11, Samsing GalaxyBook3).

Any help is VERY appreciated! thank you so much,

Out of the blue it stops updating, and this happens (sometimes, like right now, it goes back to working 1 to 5 minutes later. Sometimes hours later only) - Message log:

No download requests in the queue to start downloads for. | 2023-10-26 11:55:07.558
Socket (4) | Socket gracefully closed by remote side. | 2023-10-26 11:55:07.717
Socket (4) | Closed. | 2023-10-26 11:55:07.717
Opened cached Intraday file: C:\SierraChart\Data\YMZ23_FUT_CME.scid. Thread ID: 19576 | 2023-10-26 11:55:11.295
DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-10-26 11:55:28.495
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-26 11:55:28.495 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:55:28.495
Delayed Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:55:28.495
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-26 11:55:28.495
DTC Client socket (3) | Closed. | 2023-10-26 11:55:28.495
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:28.496
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:55:28.496
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:28.496
Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-26 11:55:30.505
DTC Client socket (3) | Creating socket. | 2023-10-26 11:55:30.512
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:55:30.512
DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:55:30.512
DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-26 11:55:49.739 *
DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-26 11:55:49.740
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:55:49.740
DTC Client socket (2) | Max send buffers used during socket life: 4 | 2023-10-26 11:55:49.740
DTC Client socket (2) | Max send buffer size during socket life: 638 | 2023-10-26 11:55:49.740
DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-26 11:55:49.740
DTC Client socket (2) | Closed. | 2023-10-26 11:55:49.740
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:55:49.740
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:49.741
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:55:49.741
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:49.741
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:55:51.547 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:55:51.547
Delayed Data Feed | Failed connections: 1 | 2023-10-26 11:55:51.547
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:51.547
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:55:51.547
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:51.547
DTC Client socket (3) | Closed. | 2023-10-26 11:55:51.547
Denali Data Feed | Connecting to the server ds31-2.sierracharts.com. Port 443 | 2023-10-26 11:55:51.751
DTC Client socket (2) | Creating socket. | 2023-10-26 11:55:51.756
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:55:51.756
DTC Client socket (2) | Connecting to IP: 142.215.18.108. | 2023-10-26 11:55:51.756
Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-26 11:55:53.543
DTC Client socket (3) | Creating socket. | 2023-10-26 11:55:53.544
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:55:53.544
DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:55:53.544
DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:12.813 *
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:12.814
Denali Data Feed | Failed connections: 1 | 2023-10-26 11:56:12.814
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:12.814
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:12.814
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:12.814
DTC Client socket (2) | Closed. | 2023-10-26 11:56:12.814
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:14.587 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:14.587
Delayed Data Feed | Failed connections: 2 | 2023-10-26 11:56:14.587
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:14.587
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:14.587
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:14.588
DTC Client socket (3) | Closed. | 2023-10-26 11:56:14.588
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-10-26 11:56:14.807
DTC Client socket (2) | Creating socket. | 2023-10-26 11:56:14.813
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:56:14.813
DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:56:14.813
Delayed Data Feed | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-10-26 11:56:16.598
DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:16.599
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:16.599
DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-10-26 11:56:16.599
DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:35.862 *
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:35.862
Denali Data Feed | Failed connections: 2 | 2023-10-26 11:56:35.862
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:35.862
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:35.862
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:35.862
DTC Client socket (2) | Closed. | 2023-10-26 11:56:35.862
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:37.644 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:37.645
Delayed Data Feed | Failed connections: 3 | 2023-10-26 11:56:37.645
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:37.645
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:37.645
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:37.645
DTC Client socket (3) | Closed. | 2023-10-26 11:56:37.645
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-26 11:56:37.861
DTC Client socket (2) | Creating socket. | 2023-10-26 11:56:37.868
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:56:37.868
DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:56:37.868
Delayed Data Feed | Connecting to the server ds13.sierracharts.com. Port 10043 | 2023-10-26 11:56:39.649
DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:39.707
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:39.707
DTC Client socket (3) | Connecting to IP: 162.251.232.244. | 2023-10-26 11:56:39.707
Delayed Data Feed | Network connection to server complete. | 2023-10-26 11:56:39.889
Delayed Data Feed | Starting socket receive thread. | 2023-10-26 11:56:39.889
Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-26 11:56:39.889
Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-26 11:56:40.098
Delayed Data Feed | Sending logon request message. | 2023-10-26 11:56:40.098
Delayed Data Feed | Received logon response. | 2023-10-26 11:56:40.284
Delayed Data Feed | Server Name: RealTimeServer. | 2023-10-26 11:56:40.284
Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-26 11:56:40.284
Delayed Data Feed | Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-26 11:56:40.284
Delayed Data Feed | Failed connections: 4 | 2023-10-26 11:56:40.284
Delayed Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:56:40.284
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:40.285
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:40.285
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:40.285
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-26 11:56:40.285
DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-10-26 11:56:40.465
DTC Client socket (3) | Closed. | 2023-10-26 11:56:40.465
Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 | 2023-10-26 11:56:42.278
DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:42.343
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:42.343
DTC Client socket (3) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:56:42.343
DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:58.909 *
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:58.909
Denali Data Feed | Failed connections: 3 | 2023-10-26 11:56:58.909
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:58.909
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:58.909
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:58.909
DTC Client socket (2) | Closed. | 2023-10-26 11:56:58.910
Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 443 | 2023-10-26 11:57:00.904
DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:00.905
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:00.905
DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-10-26 11:57:00.905
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:03.385 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:03.385
Delayed Data Feed | Failed connections: 5 | 2023-10-26 11:57:03.385
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:03.385
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:03.385
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:03.385
DTC Client socket (3) | Closed. | 2023-10-26 11:57:03.385
Delayed Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:05.410
DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:05.437
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:05.437
DTC Client socket (3) | Connecting to IP: 142.215.17.189. | 2023-10-26 11:57:05.437
DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:21.937 *
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:21.937
Denali Data Feed | Failed connections: 4 | 2023-10-26 11:57:21.937
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:21.937
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:21.937
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:21.937
DTC Client socket (2) | Closed. | 2023-10-26 11:57:21.937
Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-10-26 11:57:23.933
DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:23.934
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:23.934
DTC Client socket (2) | Connecting to IP: 162.251.232.244. | 2023-10-26 11:57:23.934
Denali Data Feed | Network connection to server complete. | 2023-10-26 11:57:24.136
Denali Data Feed | Starting socket receive thread. | 2023-10-26 11:57:24.136
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-26 11:57:24.136
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-26 11:57:24.324
Denali Data Feed | Sending logon request message. | 2023-10-26 11:57:24.324
Denali Data Feed | Received logon response. | 2023-10-26 11:57:24.529
Denali Data Feed | Server Name: RealTimeServer. | 2023-10-26 11:57:24.529
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-26 11:57:24.529
Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-26 11:57:24.529
Denali Data Feed | Failed connections: 5 | 2023-10-26 11:57:24.529
Denali Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:57:24.529
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:24.530
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-10-26 11:57:24.530
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:24.530
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:24.530
DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-26 11:57:24.718
DTC Client socket (2) | Closed. | 2023-10-26 11:57:24.718
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:26.476 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:26.476
Delayed Data Feed | Failed connections: 6 | 2023-10-26 11:57:26.476
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:26.476
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:26.476
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:26.476
DTC Client socket (3) | Closed. | 2023-10-26 11:57:26.476
Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-10-26 11:57:26.538
DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:26.545
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:26.545
DTC Client socket (2) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:57:26.545
Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:28.493
DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:28.494
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:28.494
DTC Client socket (3) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:57:28.494
DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:47.585 *
DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:47.585
Denali Data Feed | Failed connections: 6 | 2023-10-26 11:57:47.586
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:47.586
Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:47.586
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:47.586
DTC Client socket (2) | Closed. | 2023-10-26 11:57:47.586
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:49.540 *
DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:49.540
Delayed Data Feed | Failed connections: 7 | 2023-10-26 11:57:49.540
DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:49.540
Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:49.540
Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:49.540
DTC Client socket (3) | Closed. | 2023-10-26 11:57:49.541
Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 | 2023-10-26 11:57:49.584
DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:49.586
DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:49.586
DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-10-26 11:57:49.586
Delayed Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:51.531
DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:51.537
DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:51.537
DTC Client socket (3) | Connecting to IP: 142.215.17.187. | 2023-10-26 11:57:51.537
[2023-10-26 15:40:14]
John - SC Support - Posts: 31326
You have the following errors:
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.

DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

You have connectivity issues. Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-26 16:58:26]
Sierra_Chart Engineering - Posts: 14180
Looks like a firewall is blocking the connection. Also refer to the prior post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-26 16:58:35

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