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Date/Time: Thu, 02 May 2024 16:48:13 +0000

How to Post a Message for Support

Regarding not getting real time data feed and still getting delayed feed .

View Count: 241

[2023-10-10 19:07:35] #1 [Go To First Post]
Satyam_1 - Posts: 7
Hello, I have activated package of 12 - Integrated Advanced MBO (Monthly) - 56 USD / Month . Still i am getting delayed data.Please help me out to get real data. thanks

[2023-10-10 19:18:06] #2 [Go To First Post]
John - SC Support - Posts: 31316
What are the exchanges for which you want real-time data? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-11 16:31:17] #3 [Go To First Post]
Satyam_1 - Posts: 7
Gbpusd futures, S&P500 , Currency pairs and whatever is inclusive in that package.

[2023-10-11 17:40:14] #4 [Go To First Post]
John - SC Support - Posts: 31316
The packages themselves do not control what data you get. They only control whether you can or can not get certain data. With any Sierra Chart package, you have access to real-time FOREX, CFD, Crypto Currency, and Market Statistics data. In order to have the ability to get any real-time data for any other exchange (either from us, or from an external source) you need to be on one of the "Integrated" packages (Packages 10, 11, and 12). You are currently on Package 12, so have the ability to get data into the system. In addition to the above mentioned items that are included with all packages, you can setup and pay for real-time data for the CME Group, EUREX, CFE, and U.S. Equities from us. Given the above, we are still not sure what data you are looking for - in particular when you mention S&P 500 - is this the S&P 500 Futures from the CME Group, or something else? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-11 20:17:39] #5 [Go To First Post]
Satyam_1 - Posts: 7
I got it what you are saying.Just tell me now how can i buy real data for CME group?

[2023-10-11 20:57:31] #6 [Go To First Post]
John - SC Support - Posts: 31316
The one thing that you need to keep in mind for the CME Group is that you need to have a live, funded, futures trading account in order to get the data at the "Non-Professional" rates. Refer to the following regarding this requirement: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Apart from the above, the setup instructions to follow are at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-14 03:26:44] #7 [Go To First Post]
Satyam_1 - Posts: 7
hello, Also can you tell me how to get binance symbol and its real time data feed?

[2023-10-14 19:29:06] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 14179
Refer to: Cryptocurrency / Bitcoin Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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