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Date/Time: Fri, 03 May 2024 01:48:39 +0000



Eurex Data incomplet

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[2023-04-22 06:07:27]
User956379 - Posts: 22
Hi Sierra Support, I've "paired" Sierra with IB so I can trade directly from the chart and don't have to connect to IB once a month to avoid any delayed data. So far, I have used the SC Data. I have also traded EUREX's FDAX with delayed data so far. This no longer seems possible? I now receive the data only very incompletely. What is this related to or what needs to be done to get the FDAX displayed correctly?
[2023-04-22 10:29:41]
Sierra_Chart Engineering - Posts: 14188
Activate the EUREX exchange through the Denali Data Feed:
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*

After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-22 10:49:48]
User956379 - Posts: 22
I dont want to activate the Eurex because i only need delayed Data from the Eurex. As i was connected with the SC Data and not with IB i get delayed Data from the Eurex.
I get incomplete data from the Eurex since i paired sierra with IB.
Is there any other solution to get complete delyed Data from Eurex i had as i used SC Data?
[2023-04-22 16:50:28]
Sierra_Chart Engineering - Posts: 14188
Not while connected to Interactive Brokers. You need to use a separate installation of Sierra Chart set to use SC Data - All Services.

Refer to:
Using Multiple Data and Trading Services at the Same Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-22 16:51:28

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