Home >> Support Board

Support Board

Date/Time: Sat, 02 Dec 2023 08:01:48 +0000

How to Post a Message for Support

[Locked] - Discontinuing of Old Sierra Chart/Barchart Exchange Data Feed | Replacement Data Feeds!

View Count: 7037

[2023-03-01 12:47:41] #1 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
Tentatively we will be discontinuing the old Sierra Chart/Barchart Exchange Data Feed at the end of April 2023. This is information about this feed: Sierra Chart Exchange Data Feed We will be not allowing any new exchange activations after March 5, 2023. These exchanges will be discontinued: - S&P Indices - Dow Jones Indices - Dow Jones Indices (Professional) - CBOE Indices - NASDAQ Indices - U.S. Equities (NYSE, NASDAQ, AMEX) - Hong Kong Futures Exchange - Hong Kong Futures Exchange with Market Depth - MorningStar FOREX spot/cash - CBOE Europe Equities --- The new data feeds that we will be offering to replace the above are as follows: 1. https://indexes.nasdaqomx.com/Home/GidsDirectory There are quite a few symbols that this data feed provides an there is also a PDF document listing the symbols that we will post here today. It will be a sufficient replacement for the above indices. And bring a lot of new global indices, in real time as well! We should be able to deliver this free for all of our users on Service Package 10 or higher. This is going to be a great enhancement for Sierra Chart. And for the volatility index you can use the S&P volatility index futures with the CFE data feed with the Denali Data Feed: Denali Exchange Data Feed NASDAQ global indices also has a volatility index which is very close to what the CBOE provides. 2. For US equities, we are going to provide the direct CTA/UTP consolidated tape data feeds. These will be provided both delayed and real time. The exchange fee cost will be in the range of 1 to 3 USD per month. 3. The MorningStar Forex data, almost no one uses that. All of ours users use our FXCM Forex/CFD data feed: Sierra Chart Real Time and Historical Forex and CFD Data Service 4. Hong Kong futures will be discontinued. For this Hong Kong futures data you can look at using either CQG or Interactive Brokers. We have no further comment on this. Important notice: In the case of CQG, this CQG account must come through a broker only, and must be a broker that supports Hong Kong futures. You cannot independently subscribe to a CQG account and Hong Kong futures. This will not work. ---- We are currently working on all of the physical/technical infrastructure for the new feeds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-03 14:30:46

[2023-03-18 08:05:02] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
For anyone who wants the CBOE Volatility Index these are the current and upcoming choices: 1. The CFE futures volatility index available with the Denali Data Feed. Cost: 3USD/month for the exchange fee. You will already have access to the Denali Data Feed on Service Packages: 10, 11 or 12. You will just need to activate the CFE Futures exchange. 2. There is the FXCM CFD volatility index symbol. This is VOLX. Here is an example of that: https://www.sierrachart.com/image.php?Image=1665164370904.png You can find this symbol in File >> Find Symbol >> CFD-FXCM. 3. Upcoming: We will also be providing the NASDAQ Global Indices data feed which has a version of the volatility index. This is upcoming. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-24 16:02:01] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
Here is an example of the NASDAQ Global index equivalent of the CBOE volatility index: https://www.sierrachart.com/image.php?Image=1679673833737.png And here is the chart of the CBOE S&P 500 volatility index: https://www.sierrachart.com/image.php?Image=1679673710128.png We think the one from NASDAQ looks much better. This data feed is going to be available to our entire user base and will only have a cost of 1 USD per month additional. It will become available in April 2023. Just a few days from now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-24 16:04:09

[2023-03-29 12:56:54] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
We are very excited to be delivering these new consolidated tape data feeds for US equities from UTP and CTA. We are noticing significantly higher volumes than the consolidated tape we get from Barchart. And also odd lot trades will also be supported in Intraday charts and you can optionally enable and disable whether you want odd lot trades within Intraday charts. All of this is working well. We should be ready to deliver the UTP feed, which covers NASDAQ stocks, at the beginning of April and then later in the month, in April, CTA (NYSE and AMEX/NYSE Market) will be provided and we will move everyone over from the Barchart feeds who are using US equities to these direct consolidated feeds in April. All of this new data is delivered out of our new co-location space in Equinix CH1 on a very high performance 10 Gb network. We have dedicated high throughput Cisco switches for receiving the multicast feeds. There was quite a lot of technical work to accomplish this. This is a major accomplishment for Sierra Chart, and once again puts us in a position, where none of our other competition even exists. And we do this at a substantially lower cost and with high reliability. Rather than having to pay about 36 USD per month, for real-time equities data for the full consolidated tape, our users cost now drops to 6 USD per month and if you want to receive this data delayed you can. And pay nothing more. Delayed data will be available later in April. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-29 13:48:20

[2023-03-31 13:32:54] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
Another major advantage with our new direct consolidated tape feed for US equities is that it is very low latency. There will be no lag at the open. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-04 17:19:31] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
NASDAQ global indexes/indices have now been released and can be activated here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQIndexes This is available to all users on service package 10 or higher and has no cost. There are over 9000 indexes available. Symbols can be found and listed through File >> Find Symbol >> NASDAQ Global Indexes Most importantly you need to be on an up-to-date version of Sierra Chart to use this data feed. So you must be running version 2489 or higher. Any of the symbols can be used from the list here: https://indexes.nasdaqomx.com/Home/ExportGidsDirectory You just need to add the following suffix to them: -NQGI Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-10 18:44:34

[2023-04-05 09:43:32] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
In File >> Find Symbol >> NASDAQ Global Indexes, you can select (Get All NASDAQ Global Indexes Symbols) and then press the Get Symbols button to get the approximately 10,000 symbols. It will take about 25 seconds to get the entire list of symbols. We have also added the more common ones predefined in the list. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-05 09:50:43

[2023-04-05 21:14:22] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
In this post we will compare the S&P 500 index from S&P to the equivalent one from NASDAQ Global Indexes: S&P 500 index: https://www.sierrachart.com/image.php?Image=1680729235605.png NASDAQ Global index equivalent: https://www.sierrachart.com/image.php?Image=1680729067663.png You can see that the chart graph itself matches exactly but the price range is different. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-07 14:38:50] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
For users who want to use the existing Sierra Chart Exchange Data Feed for US equities or cash indices we will activate those exchanges for you on request, over the next 10 days. We also have to activate the real-time data connection for 25 USD per month if you do not already have that active. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-28 19:09:37] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 11683
After 5 PM US Eastern time on Friday, April 28, 2023 the following exchanges, with the Sierra Chart Exchange Data Feed are being discontinued: - S&P Indices - Dow Jones Indices - Dow Jones Indices (Professional) - CBOE Indices - NASDAQ Indices - U.S. Equities (NYSE, NASDAQ, AMEX) - Hong Kong Futures Exchange - Hong Kong Futures Exchange with Market Depth - MorningStar FOREX spot/cash - CBOE Europe Equities For the Cash Indices (S&P, Dow Jones, CBOE, NASDAQ), the replacement data feed is *NASDAQ Global Indexes. Instructions to use that are here: Denali Exchange Data Feed: Nasdaq Global Index Data Feed Make sure you are on a current version of Sierra Chart to use this data feed: Software Download: Fast Update ----- For "U.S. Equities (NYSE, NASDAQ, AMEX)" the following will be the case: 1. If you have the "US Equities" exchange active with the Sierra Chart Exchange Data Feed* in April 2023, then we will activate for you in May 2023, the US Equities Consolidated Tape exchange which is part of the Denali Exchange Data Feed, if you have completed the market data agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_STOCKS Be sure to complete these agreements. 2. You will need to make sure you are running a current version of Sierra Chart. Update instructions: Software Download: Fast Update 3. Any time from April 29 onward, update the symbol settings to access this new feed. Instructions: Global Symbol Settings: Update Global Symbol Settings Therefore, you will seamlessly access the new real-time US equities consolidated tape data feed effective May 1. The symbol formats are the standard stock symbols, like IBM, or you can use the format [stock symbol]-USCT. You can use one or the other but do not use both for the same symbol. ---- Anyone else who wants to use the real-time US Equities Consolidated Tape data feed, follow the 3 steps above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-01 11:42:49

To post a message in this thread, you need to log in with your Sierra Chart account: