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Date/Time: Fri, 19 Apr 2024 14:15:52 +0000

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Denali Data

View Count: 283

[2023-01-30 01:52:13] #1 [Go To First Post]
User716575 - Posts: 24
Hi I looks like I'm getting CQG data instead of Denali. I'm not sure what happened. Can I please be changed back to Denali which I have been using for some time now. Thanks.

[2023-01-30 02:07:25] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14009
You should be getting data from the Denali Data Feed. We can check. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-01-30 03:40:29] #3 [Go To First Post]
User716575 - Posts: 24
Software version: 2466 64-bit \| 2023-01-29 22:32:42.795 OpenGL enabled (ATI Technologies Inc./AMD Radeon HD 6450) \| 2023-01-29 22:32:42.799 Primary Thread ID: 10736 \| 2023-01-29 22:32:42.799 Usage end date: 2023-02-26 \| 2023-01-29 22:32:42.799 Enabled for: Advanced Features 2. \| 2023-01-29 22:32:42.799 Enabled for: Sierra Chart Historical Data Service. \| 2023-01-29 22:32:42.799 Enabled for: Denali Real-Time Exchange Data Feed. \| 2023-01-29 22:32:42.799 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-01-29 22:32:42.799 Enabled for exchange2: CME \| 2023-01-29 22:32:42.799 Enabled for exchange2: fairx_exchange.data \| 2023-01-29 22:32:42.799 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-01-29 22:32:42.799 Current selected Data/Trading service: CQG WebAPI \| 2023-01-29 22:32:42.799 Custom symbol settings values: disabled \| 2023-01-29 22:32:42.799 Chart Update Interval: 500 \| 2023-01-29 22:32:42.799 Intraday Data Storage Time Unit: 0 \| 2023-01-29 22:32:42.799 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2023-01-29 22:32:42.799 2023-01-30 03:32:42 Local computer time in UTC \| 2023-01-29 22:32:42.799 2023-01-29 22:32:42 Local computer time in SC Time Zone \| 2023-01-29 22:32:42.799 2023-01-25 14:52:06 Server time in UTC \| 2023-01-29 22:32:42.799 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2023-01-29 22:32:42.799 Program path: C:\SierraChart\ \| 2023-01-29 22:32:42.799 Data Files path: C:\SierraChart\Data\ \| 2023-01-29 22:32:42.799 OS Version Number: 10.0 \| 2023-01-29 22:32:42.800 Locale Setting: C \| 2023-01-29 22:32:42.800 DLLs: GomBang.dll, sst_ateam.dll, sst_ateam_2151_64.dll, sst_ateam_2273_64.dll, sst_ateam_64.dll, SST_ATEAM_RX_2151_64.dll, SST_ATEAM_RX_64.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2023-01-29 22:32:42.801 Allowed protected custom studies: SST_ATEAM, SST_ATEAM_PS, SST_FreeBundle \| 2023-01-29 22:32:42.801 Crash reporter started: true \| 2023-01-29 22:32:42.801 File >> Disconnect selected. \| 2023-01-29 22:35:06.827 CQG WebAPI \| Sending Web API Logoff message. \| 2023-01-29 22:35:06.903 CQG WebSocket socket (1) \| CloseSocket call. \| 2023-01-29 22:35:06.903 CQG WebSocket socket (1) \| Max send buffers used during socket life: 3 \| 2023-01-29 22:35:06.903 CQG WebSocket socket (1) \| Max send buffer size during socket life: 309 \| 2023-01-29 22:35:06.903 CQG WebSocket \| WebSocket closed. \| 2023-01-29 22:35:06.903 CQG WebAPI \| WebSocket closed. \| 2023-01-29 22:35:06.903 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2023-01-29 22:35:06.903 SC Data - All Services \| Waiting for socket receive thread to end \| 2023-01-29 22:35:06.904 DTC Client socket (2) \| CloseSocket call. \| 2023-01-29 22:35:06.905 DTC Client socket (2) \| Max send buffers used during socket life: 3 \| 2023-01-29 22:35:06.905 DTC Client socket (2) \| Max send buffer size during socket life: 348 \| 2023-01-29 22:35:06.905 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2023-01-29 22:35:06.905 SC Data - All Services \| Disconnected from the server. \| 2023-01-29 22:35:06.905 CQG WebAPI \| Disconnected. \| 2023-01-29 22:35:06.906 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2023-01-29 22:35:06.946 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2023-01-29 22:35:06.946 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2023-01-29 22:35:06.946 DTC Client socket (2) \| Closed. \| 2023-01-29 22:35:06.946 CQG WebAPI \| Connecting to server api.cqg.com \| 2023-01-29 22:35:34.788 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2023-01-29 22:35:34.788 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2023-01-29 22:35:34.876 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2023-01-29 22:35:34.877 CQG WebSocket socket (2) \| Connecting to IP: 208.48.16.17. \| 2023-01-29 22:35:34.877 CQG WebSocket \| Opening WebSocket. \| 2023-01-29 22:35:35.924 CQG WebSocket \| Sending WebSocket handshake. \| 2023-01-29 22:35:35.924 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2023-01-29 22:35:36.374 CQG WebSocket \| Server header \| Connection: upgrade \| 2023-01-29 22:35:36.374 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: LySTIPWz73kowMXJGyPaWvtLffg= \| 2023-01-29 22:35:36.374 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2023-01-29 22:35:36.374 CQG WebSocket \| Server header \| Upgrade: websocket \| 2023-01-29 22:35:36.374 CQG WebSocket \| Server header \| \| 2023-01-29 22:35:36.374 CQG WebSocket \| Web socket state is now open. \| 2023-01-29 22:35:36.374 CQG WebAPI \| WebSocket connected. \| 2023-01-29 22:35:36.374 CQG WebAPI \| Sending market data logon message. \| 2023-01-29 22:35:36.375 CQG WebAPI \| Base Time: 2023-01-22T14:52:50. 2023-01-22 14:52:50 \| 2023-01-29 22:35:36.509 CQG WebAPI \| Logon successful. Session Token = KL/ETRc4AzkI2LrnRZ5rrwf+CAYtpfviS+LoLB7VtW8zHIFqNF0eN/bhAffvKinP6HD3Tu9cQw7 \| 2023-01-29 22:35:36.509 CQG WebAPI \| Connected to server complete. \| 2023-01-29 22:35:36.509 Triggering next historical data download in queue. \| 2023-01-29 22:35:36.530 Triggering next historical data download in queue. \| 2023-01-29 22:35:36.530 Triggering next historical data download in queue. \| 2023-01-29 22:35:36.530 Triggering next historical data download in queue. \| 2023-01-29 22:35:36.530 Updated verified funded futures trading account ending date to: 2023-03-01 03:35:36 \| 2023-01-29 22:35:36.530 CQG WebAPI \| Sending Trade Accounts request message. \| 2023-01-29 22:35:36.601 No download requests in the queue to start downloads for. \| 2023-01-29 22:35:36.601 No download requests in the queue to start downloads for. \| 2023-01-29 22:35:36.601 No download requests in the queue to start downloads for. \| 2023-01-29 22:35:36.601 No download requests in the queue to start downloads for. \| 2023-01-29 22:35:36.601 Mapping F.US.EPH23 to ESH23. Service code: cme \| 2023-01-29 22:35:36.604 Using symbol data fast lookup vector \| 2023-01-29 22:35:36.604 SC Data - All Services \| Starting real-time market data updates for: F.US.EPH23 (ESH23). ID: 1 Service code: cme \| 2023-01-29 22:35:36.604 SC Data - All Services \| Connecting to the server ds21.sierracharts.com. Port 10048 \| 2023-01-29 22:35:36.604 CQG WebAPI \| Sending symbol resolution request for F.US.EPH23. ID: 414078 \| 2023-01-29 22:35:36.606 SC Data - All Services \| Requesting security definition data for: F.US.EPH23 (ESH23). ID: 1 \| 2023-01-29 22:35:36.606 Added historical Intraday data request for F.US.EPH23 to the queue. \| 2023-01-29 22:35:36.606 Intraday data recording state for symbol F.US.EPH23 is set to download 'Pending'. \| 2023-01-29 22:35:36.606 Triggering next historical data download in queue. \| 2023-01-29 22:35:36.606 Delaying start of download for F.US.EPH23. \| 2023-01-29 22:35:36.619 DTC Client socket (3) \| Creating socket. \| 2023-01-29 22:35:36.625 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2023-01-29 22:35:36.625 DTC Client socket (3) \| Connecting to IP: 216.1.90.129. \| 2023-01-29 22:35:36.626 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPH23. Search Symbol: F.US.EPH23. Request ID: 414078. Contract ID: 1. \| 2023-01-29 22:35:36.669 CQG WebAPI \| Brokerage name: AMP. Account Name: 94319 \| 2023-01-29 22:35:36.669 Updated verified funded futures trading account ending date to: 2023-03-01 03:35:36 \| 2023-01-29 22:35:36.669 CQG WebAPI \| Sending collateral subscribe request. \| 2023-01-29 22:35:36.669 SC Data - All Services \| Network connection to server complete. \| 2023-01-29 22:35:36.670 SC Data - All Services \| Starting socket receive thread. \| 2023-01-29 22:35:36.670 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-29 22:35:36.670 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2023-01-29 22:35:37.067 SC Data - All Services \| Sending logon request message. \| 2023-01-29 22:35:37.067 DTC Client socket (3) \| Socket gracefully closed by remote side. \| 2023-01-29 22:35:38.081 SC Data - All Services \| Received logon response. \| 2023-01-29 22:35:38.176 SC Data - All Services \| Server Name: RealTime Server. \| 2023-01-29 22:35:38.176 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-29 22:35:38.176 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2023-01-29 22:35:38.176 SC Data - All Services \| Waiting for socket receive thread to end \| 2023-01-29 22:35:38.176 DTC Client socket (3) \| CloseSocket call. \| 2023-01-29 22:35:38.176 SC Data - All Services \| Disconnected from the server. \| 2023-01-29 22:35:38.177 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2023-01-29 22:35:38.177 DTC Client socket (3) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2023-01-29 22:35:38.177 DTC Client socket (3) \| Closed. \| 2023-01-29 22:35:38.177 Requesting market depth updates for: F.US.EPH23 if supported. \| 2023-01-29 22:35:38.283 Separate subscription for market depth updates not supported. F.US.EPH23 \| 2023-01-29 22:35:38.283 CQG WebAPI \| Sending positions subscribe request. RequestID: 414080 \| 2023-01-29 22:35:40.008 CQG WebAPI \| Sending orders subscribe request. RequestID: 414081 \| 2023-01-29 22:35:40.009 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2023-01-29 22:35:42.862 DTC Client socket (3) \| Creating socket. \| 2023-01-29 22:35:42.878 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2023-01-29 22:35:42.878 DTC Client socket (3) \| Connecting to IP: 162.251.232.244. \| 2023-01-29 22:35:42.878 SC Data - All Services \| Network connection to server complete. \| 2023-01-29 22:35:43.309 SC Data - All Services \| Starting socket receive thread. \| 2023-01-29 22:35:43.309 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-29 22:35:43.309 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2023-01-29 22:35:43.421 SC Data - All Services \| Sending logon request message. \| 2023-01-29 22:35:43.421 DTC Client socket (3) \| Socket gracefully closed by remote side. \| 2023-01-29 22:35:44.427 SC Data - All Services \| Received logon response. \| 2023-01-29 22:35:44.577 SC Data - All Services \| Server Name: RealTime Server. \| 2023-01-29 22:35:44.577 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-29 22:35:44.577 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2023-01-29 22:35:44.577 SC Data - All Services \| Waiting for socket receive thread to end \| 2023-01-29 22:35:44.577 DTC Client socket (3) \| CloseSocket call. \| 2023-01-29 22:35:44.578 SC Data - All Services \| Disconnected from the server. \| 2023-01-29 22:35:44.578 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2023-01-29 22:35:44.578 DTC Client socket (3) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2023-01-29 22:35:44.578 DTC Client socket (3) \| Closed. \| 2023-01-29 22:35:44.578 SC Data - All Services \| Connecting to the server ds23-2.sierracharts.com. Port 10048 \| 2023-01-29 22:35:48.451 DTC Client socket (3) \| Creating socket. \| 2023-01-29 22:35:48.467 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2023-01-29 22:35:48.467 DTC Client socket (3) \| Connecting to IP: 142.215.17.187. \| 2023-01-29 22:35:48.467 SC Data - All Services \| Network connection to server complete. \| 2023-01-29 22:35:48.560 SC Data - All Services \| Starting socket receive thread. \| 2023-01-29 22:35:48.560 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-29 22:35:48.560 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2023-01-29 22:35:49.765 SC Data - All Services \| Sending logon request message. \| 2023-01-29 22:35:49.765 SC Data - All Services \| Received logon response. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Server Name: SC Realtime Server. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-29 22:35:50.884 SC Data - All Services \| Successfully connected. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Trading is not supported. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPH23 -> ESH23. Market Depth data restarted. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Clearing market depth for F.US.EPH23 \| 2023-01-29 22:35:51.335 SC Data - All Services \| Received security definition for symbol F.US.EPH23 \| 2023-01-29 22:35:51.335 Enabling compression for file: C:\SierraChart\Data\MarketDepthData\F.US.EPH23.2023-01-30.depth. This may take a while. \| 2023-01-29 22:35:51.359 File compression enabled. C:\SierraChart\Data\MarketDepthData\F.US.EPH23.2023-01-30.depth. CompressionState=0 \| 2023-01-29 22:35:51.359 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.EPH23.2023-01-30.depth \| 2023-01-29 22:35:51.419 HD Request # 19 \| Downloading Intraday chart data for F.US.EPH23 to the file F.US.EPH23.scid. Service: cme \| 2023-01-29 22:35:56.942 HD Request # 19 \| Download start date-time: 2023-01-29 22:35:02.000000. File last date-time: 2023-01-29 22:35:02.382001 \| 2023-01-29 22:35:56.943 HD Request # 19 \| Using server: ds23.sierracharts.com port 10149 \| 2023-01-29 22:35:56.943 Socket (4) \| Creating socket. \| 2023-01-29 22:35:56.961 Socket (4) \| New receive buffer size: 5242880 \| 2023-01-29 22:35:56.961 Socket (4) \| Connecting to IP: 142.215.17.190. \| 2023-01-29 22:35:56.961 HD Request # 19 \| Setting DTC encoding to Binary VLS \| 2023-01-29 22:35:57.058 HD Request # 19 \| Sending historical data logon request message. \| 2023-01-29 22:35:57.058 HD Request # 19 \| Requesting Intraday data. Start date-time: 2023-01-29 22:35:02. Record interval: 0. Symbol: ESH23 \| 2023-01-29 22:35:57.618 HD Request # 19 \| Decompressing data. \| 2023-01-29 22:35:57.663 HD Request # 19 \| Receiving Intraday data for F.US.EPH23 starting at 2023-01-29 22:35:02.381000 \| 2023-01-29 22:35:57.664 Socket (4) \| CloseSocket call. \| 2023-01-29 22:35:57.665 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2023-01-29 22:35:57.665 Socket (4) \| Socket gracefully closed by remote side. \| 2023-01-29 22:35:57.714 Socket (4) \| Closed. \| 2023-01-29 22:35:57.714 Historical data download thread signaled to stop. \| 2023-01-29 22:35:58.516 HD Request # 19 \| Timestamp of first Intraday data file record written: 2023-01-29 22:35:05.196000. \| 2023-01-29 22:35:58.516 HD Request # 19 \| Received 164 Intraday data records from 2023-01-29 22:35:02.381000 to 2023-01-29 22:35:52.247016 (49.9 seconds) and wrote 150 records for F.US.EPH23 \| 2023-01-29 22:35:58.517 HD Request # 19 \| Add time&sales data \| Remembered last file record date-time: 2023-01-30 03:35:52.247016 \| 2023-01-29 22:35:58.523 Added 8 Time and Sales records to Intraday data file for F.US.EPH23 after download. \| 2023-01-29 22:35:58.523 HD Request # 19 \| Completion time: 2s. \| 2023-01-29 22:35:58.523 HD Request # 19 \| Intraday data download complete for F.US.EPH23. Unique request ID: 17 \| 2023-01-29 22:35:58.523 Removing historical data download ID 17. \| 2023-01-29 22:35:58.523 Real-time Intraday chart data file updates started for F.US.EPH23 \| 2023-01-29 22:35:58.523 Intraday chart data file opened for F.US.EPH23 \| 2023-01-29 22:35:58.523 HD Request # 19 \| Enabling Intraday chart updating for symbol. \| 2023-01-29 22:35:58.523 Triggering next historical data download in queue. \| 2023-01-29 22:35:58.523 No download requests in the queue to start downloads for. \| 2023-01-29 22:35:58.523 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPH23.scid. Thread ID: 7316 \| 2023-01-29 22:36:01.496 Chart #7 has tagged chart #2 for full recalculation. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.877 Chart #7 has tagged chart #3 for full recalculation. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.877 Chart #6 has tagged chart #12 for full recalculation. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.890 Chart #6 has tagged chart #8 for full recalculation. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.890 Chart #6 has tagged chart #9 for full recalculation. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.890 F.US.EPH23[M] 10 Sec #8 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:01.934 F.US.EPH23[M] 500 Trades #3 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:03.345 Chart: F.US.EPH23[M] 500 Trades #3 \| Study: ATEAM - Signal Receiver Plot Study - Rectangles \| This plot study ID#32 is not connected to the Signal Receiver Connection Study. Check the reference setting and the existence of the connection study. \| 2023-01-29 22:36:03.347 * Chart: F.US.EPH23[M] 500 Trades #3 \| Study: ATEAM - Signal Receiver Plot Study - Click Marker \| This plot study ID#12 is not connected to the Signal Receiver Connection Study. Check the reference setting and the existence of the connection study. \| 2023-01-29 22:36:03.397 * F.US.EPH23[M] 1000 Trades #9 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:03.401 F.US.EPH23[M] 500 Trades #2 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:03.953 Chart: F.US.EPH23[M] 500 Trades #2 \| Study: ATEAM - Signal Receiver Plot Study - Rectangles \| This plot study ID#32 is not connected to the Signal Receiver Connection Study. Check the reference setting and the existence of the connection study. \| 2023-01-29 22:36:03.955 * F.US.EPH23 [C][M] Rev. 25t #12 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook19.Cht \| 2023-01-29 22:36:05.707 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-29 22:37:08.532 CQG WebSocket socket (1) \| Closed. \| 2023-01-29 22:37:08.532 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2023-01-29 22:37:38.536

[2023-01-30 14:14:12] #4 [Go To First Post]
User716575 - Posts: 24
Hi did you figure anything out on your end ? Thanks

[2023-01-30 16:22:42] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14009
The data is definitely coming from the Denali Data Feed. SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPH23 -> ESH23. Market Depth data restarted. \| 2023-01-29 22:35:50.884 SC Data - All Services \| Clearing market depth for F.US.EPH23 \| 2023-01-29 22:35:51.335 SC Data - All Services \| Received security definition for symbol F.US.EPH23 \| 2023-01-29 22:35:51.335 What is the issue you are having? If any. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-01-30 18:23:48] #6 [Go To First Post]
User716575 - Posts: 24
I can't see the depth study that is on my 10 second chart and 500 tick. It stopped populating last Thursday. That's why I thought denali wasn't working properly.

[2023-01-30 18:34:20] #7 [Go To First Post]
User716575 - Posts: 24
It looks like it's fixed now. I had to go back a few versions on the install. The newest version was not working properly with the study. Thnaks for your time.

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