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Date/Time: Sat, 13 Apr 2024 01:03:28 +0000

Not able to log in

View Count: 201

[2023-01-25 14:46:50]
User653923 - Posts: 52
I am not able to log in since morning. Evertime I type my password it comes back as Sierra chart logging error: socket connection closed during the connection attempt.

Looking forward for assistance.

[2023-01-25 15:23:35]
Sierra_Chart Engineering - Posts: 13896
The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here:
Software Login or Data Feed Connection Problem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:


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