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Date/Time: Fri, 27 Jan 2023 16:46:20 +0000



Not able to log in

View Count: 19

[2023-01-25 14:46:50]
User653923 - Posts: 34
Hi,
I am not able to log in since morning. Evertime I type my password it comes back as Sierra chart logging error: socket connection closed during the connection attempt.

Looking forward for assistance.

Thanks
[2023-01-25 15:23:35]
Sierra_Chart Engineering - Posts: 6344
The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here:
Software Login or Data Feed Connection Problem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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