Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 19:44:45 +0000

How to Post a Message for Support

Spreads CME from CQG

View Count: 456

[2023-01-24 14:08:18] #1 [Go To First Post]
StephenL - Posts: 77
How does one create a spread chart for F.US.EP (S&P) versus F.US.ENQ (NQ) using CQG data feed?

[2023-01-24 17:13:48] #2 [Go To First Post]
John - SC Support - Posts: 31117
Refer to the following for how to create a custom calculated symbol: Custom Calculated Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-01-28 16:39:46] #3 [Go To First Post]
StephenL - Posts: 77
thanks John

[2023-03-01 11:48:29] #4 [Go To First Post]
StephenL - Posts: 77
The data on one chart works fine however a second one won't load. The only difference I can see is [CBV-D] written at the top left of the one that wont load. Any ideas?


loaded.bmp - Attached On 2023-03-01 11:47:53 UTC - Size: 6.06 MB - 79 views No loading.bmp - Attached On 2023-03-01 11:48:04 UTC - Size: 6.97 MB - 77 views

[2023-03-01 13:33:26] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14090
When posting an image of a chart use this method only: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) We will not look at those images you posted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-01 14:02:45] #6 [Go To First Post]
StephenL - Posts: 77
No problem, here are the two images in the preferred format. https://www.sierrachart.com/image.php?Image=1677679138961.png https://www.sierrachart.com/image.php?Image=1677679273385.png

[2023-03-01 21:30:02] #7 [Go To First Post]
John - SC Support - Posts: 31117
On the FGBX/DB chart set Chart >> Chart Settings >> Symbol >> Continuous Contract to None, then select Edit >> Reload and Recalculate and see if that resolves your problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-02 07:08:47] #8 [Go To First Post]
StephenL - Posts: 77
Done. However, still no prior data.

[2023-03-02 17:21:25] #9 [Go To First Post]
John - SC Support - Posts: 31117
Please go through the instructions at the following link, if you have not already done so: Custom Calculated Symbols: Resolving Missing Historical Data Issue For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-06 09:40:01] #10 [Go To First Post]
StephenL - Posts: 77
I did it again in case but no help. I created another spread FBTP/DB and that works perfect so perhaps it has something to do with the FGBX specifically?

[2023-03-06 18:21:18] #11 [Go To First Post]
John - SC Support - Posts: 31117
Are you able to get the data for FGBX in a standard chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-07 07:23:33] #12 [Go To First Post]
StephenL - Posts: 77
I can, the FGBX is the chart sitting next to it and can scroll back fine.

[2023-03-20 10:42:16] #13 [Go To First Post]
StephenL - Posts: 77
To tie this off, I have created a new spread chart with the front M23 contracts and the new spread works fine. Ive checked everything and all the settings are the same for both spreads. Strange one. If you want me to check anything else my end for your own queries let me know.

To post a message in this thread, you need to log in with your Sierra Chart account: