Login Page - Create Account

Support Board


Date/Time: Thu, 13 Jun 2024 10:17:13 +0000



Historical data

View Count: 343

[2023-01-01 11:23:09]
User633898 - Posts: 28
Hi,
The default value of days to load in my chart setting is 4380 days. However, I actually can load the historical data up to 2021 Jan for daily and weekly chart. Can you please advise how to get it fixed?
Thanks
[2023-01-01 18:19:40]
Sierra_Chart Engineering - Posts: 14882
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-04 17:34:03]
User633898 - Posts: 28
https://www.sierrachart.com/image.php?Image=1672853566353.png

Hi, here is the chart concerned. Thanks
[2023-01-05 16:08:30]
John - SC Support - Posts: 32312
You need to use the Continuous Futures Contract option. Refer to the following:
Continuous Futures Contract Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-23 09:38:22]
User633898 - Posts: 28
Hi,
I am currently subscribed to Integrated Standard service package 10 and Denali CME
Can you please advise what do I need to subscribe if I want additional real time data feed for DAX and HSI.
Thanks
[2023-01-23 15:39:43]
SC Support - Posts: 1826
Hi Alex, for DAX Data you can activate EUREX (EOBI) Exchange that you want Real-time Data for, you can do that via #3 here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliEUREX

With regard to HSI, that is available via the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed: Supported Exchanges

Set-up instructions:
Sierra Chart Exchange Data Feed: Setup Instructions

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account