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Date/Time: Fri, 23 Feb 2024 16:32:19 +0000



Lagging daily data

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[2022-12-13 22:46:25]
User629461 - Posts: 157
On my daily charts for symbol MHI (Hang Seng mini futures) the data is always lagging at least one day. For example this morning (Wed 14 Dec UTC+8) the daily chart does not show yesterday's bar (Tue 13 Dec) or the overnight trading (which is part of todays bar - Wed 14 Dec), yet the intraday charts are up to date. Is this just a function of the feed or can it be fixed? Would at least expect the prior days data to be shown, if not the overnight.
Thanks
[2022-12-14 01:26:40]
Sierra_Chart Engineering - Posts: 12922
What is the Global Settings >> Data/Trade Service Settings >> Current Selected Service set to?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-14 01:58:47]
User629461 - Posts: 157
SC Data - All Services
[2022-12-14 04:09:25]
Sierra_Chart Engineering - Posts: 12922
The data for this exchange is going to be significantly delayed based on exchange rules.

To bring one of these charts up-to-date to the extent possible use this command:

Edit Menu: Edit >> Download Data from End of Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-14 04:09:35
[2022-12-14 05:21:59]
User629461 - Posts: 157
Understand.

Yes, had already done this and result was as before. Even now, half-way through today's trading (Wed), the chart still only showing up to Monday's daily bar .
[2023-01-03 05:05:08]
Sierra_Chart Engineering - Posts: 12922
It is what it is. It is not within our control.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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