Support Board
Date/Time: Fri, 13 Jun 2025 10:30:22 +0000
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| [2022-11-04 13:00:34] |
| AceCD - Posts: 53 |
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This morning, my charts are not loading. For two of them, the message is "Waiting to download historical data" and for the other, "Downloading continuous contract data." Yesterday afternoon, I went into the Data folder in Sierra Chart and deleted old, very large data files. I had previously set my system to record market depth, however my computer is getting bogged down with the extremely large files and so I got rid of the old ones from 2021. Perhaps this was a mistake...? In addition to helping with the above, how could I determine which data files I can or can't delete? Is it typically the recording of market depth which causes the enormous files to save in the Data folder? Thanks! |
| [2022-11-04 13:14:43] |
| Sierra_Chart Engineering - Posts: 19909 |
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For now we recommend reducing the Days to Load setting in each of the charts to the minimum that you need: Chart Settings: Days to Load for Intraday Chart Data Type (Chart >> Chart Settings >> Data Limiting >> Load Data Limiting Method: Days to Load menu) Cancel the downloads with Edit >> Cancel All Downloads and then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Yesterday afternoon, I went into the Data folder in Sierra Chart and deleted old, very large data files. I had previously set my system to record market depth, however my computer is getting bogged down with the extremely large files and so I got rid of the old ones from 2021. Perhaps this was a mistake...? As far as what you need to delete or not, it just simply depends upon whether the futures contracts are expired. You possibly want to delete the expired ones. It depends upon how much data is being loaded in the chart. If you are loading six months of data, then you do not want to delete chart data files that are are less than six months old. Similar with market depth data. It depends upon what you are loading in the chart. Maybe you just need five days of data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-04 13:16:32
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| [2022-11-04 13:28:10] |
| AceCD - Posts: 53 |
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Perfect. THanks.
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