Support Board
Date/Time: Thu, 12 Jun 2025 08:21:09 +0000
how do i change to a new data feed?
View Count: 880
| [2022-10-31 14:15:46] |
| User856350 - Posts: 35 |
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id like to change to rithmic data however its not connecting me?
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| [2022-10-31 16:47:32] |
| John - SC Support - Posts: 40376 |
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If you want to get the Rithmic data and not get data from our data feeds then you need to set the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No. Then select File >> Disconnect followed by File >> Connect to Data Feed. Note that in doing this, you will have our data up until the point at which you made the switch. We would normally recommend selecting Edit >> Delete All Data and Download in order to have your charts showing the data from one source, but Rithmic does not have much historical data available, so if you did this you would lose most of your historical data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-31 18:37:13] |
| User632310 - Posts: 3 |
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hi, why my general setting different than all other users, i would like to have similar to as showed in picture, please help
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| [2022-10-31 22:04:45] |
| John - SC Support - Posts: 40376 |
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What you have is our new settings windows. We have apparently missed a few images where we still need to update in our documentation. Refer to the following for more information on these new windows: Settings Windows Interface For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-05 13:19:53] |
| User632310 - Posts: 3 |
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hi there, i m really having trouble to use this software, very complicated. Q; HOW TO USE 3RD PARTY CHARTBOOKS IN SIERRACHART? i download to my window c > sieerachars>data but when i try to open i can't PLEASE HELP |
| Screenshot (3).png / V - Attached On 2022-11-05 13:19:23 UTC - Size: 427.27 KB - 121 views |
| [2022-11-06 19:06:31] |
| Sierra_Chart Engineering - Posts: 19895 |
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Save to C:\SierraChart\Data. And translate Symbols: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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