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Date/Time: Sun, 04 Dec 2022 21:59:37 +0000



Im trying to use the g7fx preloaded dom.

View Count: 110

[2022-10-04 22:20:16]
User000007 - Posts: 1
Im trying to use the g7fx preloaded dom.
Intraday chart data file opened for F.US.CLEG22 | 2022-09-27 20:03:05.061
Requesting market depth updates for: F.US.BP6H22 if supported. | 2022-09-27 20:03:05.265
Separate subscription for market depth updates not supported. F.US.BP6H22 | 2022-09-27 20:03:05.265
Requesting market depth updates for: F.US.CLEG22 if supported. | 2022-09-27 20:03:05.265
Separate subscription for market depth updates not supported. F.US.CLEG22 | 2022-09-27 20:03:05.265
Requesting market depth updates for: F.US.EPH22 if supported. | 2022-09-27 20:03:05.265
Separate subscription for market depth updates not supported. F.US.EPH22 | 2022-09-27 20:03:05.265
Requesting market depth updates for: F.US.EU6H22 if supported. | 2022-09-27 20:03:05.265
Separate subscription for market depth updates not supported. F.US.EU6H22 | 2022-09-27 20:03:05.265
Requesting market depth updates for: F.US.TYAH22 if supported. | 2022-09-27 20:03:05.265
Separate subscription for market depth updates not supported. F.US.TYAH22 | 2022-09-27 20:03:05.265
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-09-27 20:04:08.896
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-09-27 20:04:08.896
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Deleting network socket now after delay. | 2022-09-27 20:04:38.897
[2022-10-05 13:36:19]
John - SC Support - Posts: 20295
Our servers are showing that your Current Selected Service is set to SC Data - All Services. But the symbols listed in the portion of the Message Log you sent shows CQG style symbols.

If the service is set to SC Data - All Services, then select Edit >> Translate Symbols to Current Service. This will change the symbols to what is needed for the service setting and you should start getting the delayed streaming data for those symbols.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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