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Date/Time: Sat, 25 Mar 2023 17:22:16 +0000

Drawing Alert to SMS/email

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[2022-09-26 20:10:11]
obee2732 - Posts: 11
Hi, I've tried to read other posts regarding alerts and sending to sms & email.
I believe I've set up the SMS and email properly enabled both on the website and within Sierra Chart General Settings.
But what I wish to do is set an alert on a drawing (eg. Rectangle, or Line) and then have that alert when triggered notify me by SMS and/or email.
But I haven't had success and I wonder if Alerts on drawings are supported for sending SMS/email notifications?
If so, what step am I missing?

thank you
[2022-09-26 22:00:33]
John - SC Support - Posts: 23204
When you setup an alert to send an SMS/Email, you are making that change to the particular Alert Number. As such, you just have to ensure that you are using that Alert Number in the specific alert that you are creating.

For example, if you modify Alert #3 to have the SMS/Email, then when you add a Drawing Alert, you need to ensure that the drawing alert is using Alert #3 for when it becomes true.

If you continue to have issues, then refer to the following, and start with getting the Email notifications working first:
General Settings Window: E-mail/Twitter Notifications for Alerts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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