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Date/Time: Thu, 28 Mar 2024 10:57:00 +0000



Sierra chart on two devices

View Count: 461

[2022-09-13 17:19:52]
User631516 - Posts: 8
Hello, is it possible to have my account on two different computers while data are flowing normally? if yes how? because it is not working for me..
[2022-09-13 23:27:08]
John - SC Support - Posts: 30399
The issue is with the data feed, as the exchanges have their own rules about how many computers can be used at the same time.

Refer to the following information for how to get 2 computers to access the data from the Denali Exchange Data feed at the same time:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-14 14:30:22]
User631516 - Posts: 8
ok and do I need to pay exchange fees twice if my second device has only delayed data? (and also do I have to have allowed 2 systems?)
because now on second device I wanted to run delayed data so I joined on SC Data feed but it is not working
[2022-09-14 16:26:09]
Sierra_Chart Engineering - Posts: 13607
No not if you are using delayed data on another system.:
Sierra Chart Teton Futures Order Routing: Using Delayed Market Data

(and also do I have to have allowed 2 systems?)
No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-16 10:13:11]
User631516 - Posts: 8
OK great.. however servise I use now for live data is CQG WebAPI and my broaker is AMP.. so on my second device I must use Teton CME routing servise and because of that I need to create another acc in one of these firms: Stage 5 Trading, Edge Clear , Ironbeam, Trade Pro Futures,AGN Futures, Canon Trading, Sweet Futures, DeepDiscountTrading, Advantage Futures, Dorman Trading, Phillip Capital? And if I do so, can the first device be running live data with CQG WebAPI?
[2022-09-16 10:38:14]
Sierra_Chart Engineering - Posts: 13607
The answer is yes to both of your questions. However, if you want real-time data on two different computers at the same time, you do have to pay a second exchange fee. Refer to:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-16 10:38:56
[2022-09-16 10:42:53]
User631516 - Posts: 8
good.. no it is not needed to have live data on second device.. and last question, all I need to do it to make acc in that firms or I need also to fund them a write them some message about joining?
[2022-09-16 13:07:57]
Sierra_Chart Engineering - Posts: 13607
all I need to do it to make acc in that firms or I need also to fund them a write them some message about joining?
If you want to open a trading account, you need to contact the broker you want open an account with about your questions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-16 13:08:08
[2022-09-16 15:01:23]
User631516 - Posts: 8
but is there any other way how to get delayed data on second device except opening acc with one that broker?
[2022-09-16 15:08:10]
Sierra_Chart Engineering - Posts: 13607
Yes you absolutely do not have to open an account with another broker to get delayed data.

Disable the Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds option.

Reconnect to the data feed after changing the state of this option. :
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-16 15:08:18
[2022-09-16 16:01:03]
User631516 - Posts: 8
ok it is finally working... Thank you very much!

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