Login Page - Create Account

Support Board


Date/Time: Fri, 23 Feb 2024 16:50:53 +0000



The Chartbook file is not compatible. Contact support for help with converting it.

View Count: 2507

[2022-07-20 19:00:02]
User265293 - Posts: 3
Hi. How can I convert xxx.Cht?
[2022-07-20 21:35:34]
John - SC Support - Posts: 29329
The instructions are at the following link:
Chartbooks (Workspaces): Opening Older Chartbooks

Or you can attach the file to this thread and we will convert it for you. Refer to the instructions to attach a file here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-03 16:09:03]
User337568 - Posts: 58
Hi:

Can you convert these Chartbooks?
attachmentVWAP 3 Days.cht - Attached On 2022-08-03 16:07:18 UTC - Size: 173.11 KB - 134 views
Private File
Attachment Deleted.
[2022-08-03 19:01:11]
John - SC Support - Posts: 29329
Here are the updated files.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentVWAP 3 Days.cht - Attached On 2022-08-03 19:00:51 UTC - Size: 10.57 KB - 151 views
attachmentVWAP.Cht - Attached On 2022-08-03 19:00:57 UTC - Size: 6.09 KB - 160 views
[2022-08-16 15:16:29]
User576842 - Posts: 1
Me too, here's the file, thank you!
attachmentlearningDOM.Cht - Attached On 2022-08-16 15:15:32 UTC - Size: 276.18 KB - 147 views
[2022-08-16 18:40:35]
John - SC Support - Posts: 29329
User911964:

Attached is your updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentFT26.Cht - Attached On 2022-08-16 18:40:32 UTC - Size: 73 KB - 141 views
[2022-08-16 18:41:11]
John - SC Support - Posts: 29329
User576842:

Attached is your updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentlearningDOM.Cht - Attached On 2022-08-16 18:41:01 UTC - Size: 20.38 KB - 154 views
[2022-08-23 21:04:58]
User654138 - Posts: 27
can you convert the following chartbooks?
Attachment Deleted.
attachmentYT-BID-ASK-FOOTPRINT.Cht - Attached On 2022-08-23 21:04:23 UTC - Size: 33.37 KB - 147 views
[2022-08-23 21:06:11]
User654138 - Posts: 27
can you convert the following chartbooks?
attachmentYT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2022-08-23 21:05:34 UTC - Size: 30.36 KB - 141 views
Attachment Deleted.
attachmentYT-DOM.Cht - Attached On 2022-08-23 21:05:53 UTC - Size: 21.06 KB - 155 views
[2022-11-13 01:08:53]
User245361 - Posts: 2
hi,i have multiple chartbooks that are not compatible.could you please renew them?thank you
Private File
Private File
Private File
[2022-11-14 11:16:33]
ticinotrader - Posts: 368
User245361

You are sharing/uploading chartbooks that are otherwise available in the member section of my site (ticinotrader.ch). These are chartbooks that have been updated couple months ago.

If you have an active account on my site, you can download the latest/updated version of these chartbooks, that work/open correctly with the new SC versions.
Date Time Of Last Edit: 2022-11-14 11:16:57
[2022-12-19 04:02:55]
User592547 - Posts: 2
can you convert the following chartbooks?
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-12-19 04:02:34 UTC - Size: 276.18 KB - 96 views
[2022-12-19 18:47:11]
John - SC Support - Posts: 29329
Follow the instructions at the following link to update your chartbooks:
Chartbooks (Workspaces): Opening Older Chartbooks
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-20 15:52:20]
User592547 - Posts: 2
Please advise why is the chartbook is empty like this?
imageScreenshot_4.png / V - Attached On 2022-12-20 15:52:10 UTC - Size: 33.41 KB - 93 views
[2022-12-20 17:51:53]
John - SC Support - Posts: 29329
That Trading DOM is blank because the symbol that is in it is ESM20_FUT_CME. That is the ES product for the M contract from 2020. This is no longer traded. You need to update that Trading DOM to the current contract and correct format for the service you are using - ESH23-CME.

Refer to the following for how to change symbols:
Changing the Symbol of a Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-27 17:08:02]
mbarbhaya - Posts: 33
Dear Support, How can I address this issue of compatibility, all by myself without the help of Support ?
[2022-12-27 18:33:01]
mbarbhaya - Posts: 33
Dear Support , please help me convert this file, I am getting error "The Chartbook file is not compatible"
Private File
Attachment Deleted.
[2022-12-27 22:26:23]
John - SC Support - Posts: 29329
mbarbhaya:

In answer to your original question in post #17, here are the instructions:
Chartbooks (Workspaces): Opening Older Chartbooks

If you have a problem with the process then let us know and we will convert the file for you.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-28 21:55:20]
mbarbhaya - Posts: 33
Thank you John, this worked for me . Thanks a ton for helping on that information
[2023-01-15 14:01:41]
hafebem578@vingood.com - Posts: 2
hey support, can you convert those 2 files for me?
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2023-01-15 13:59:55 UTC - Size: 276.18 KB - 93 views
attachmentYT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2023-01-15 14:00:18 UTC - Size: 30.36 KB - 93 views
Attachment Deleted.
[2023-01-16 16:13:59]
John - SC Support - Posts: 29329
Attached are the updated chartbooks.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2023-01-16 16:13:51 UTC - Size: 20.57 KB - 113 views
attachmentYT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2023-01-16 16:13:55 UTC - Size: 3.29 KB - 109 views
[2023-01-24 01:55:50]
User595338 - Posts: 1
Hello, Can you please update the attached file
attachmentG7FXPROFOOTPRINTCHARTBOOK-200409-002540.Cht - Attached On 2023-01-24 01:55:06 UTC - Size: 528.28 KB - 134 views
Attachment Deleted.
[2023-01-24 15:49:34]
John - SC Support - Posts: 29329
Attached is the updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentG7FXPROFOOTPRINTCHARTBOOK-200409-002540.Cht - Attached On 2023-01-24 15:49:31 UTC - Size: 44.09 KB - 258 views

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account