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The Chartbook file is not compatible. Contact support for help with converting it.

View Count: 2658

[2022-07-20 19:00:02] #1 [Go To First Post]
User265293 - Posts: 3
Hi. How can I convert xxx.Cht?

[2022-07-20 21:35:34] #2 [Go To First Post]
John - SC Support - Posts: 31109
The instructions are at the following link: Chartbooks (Workspaces): Opening Older Chartbooks Or you can attach the file to this thread and we will convert it for you. Refer to the instructions to attach a file here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-08-03 16:09:03] #3 [Go To First Post]
User337568 - Posts: 60
Hi: Can you convert these Chartbooks?


VWAP 3 Days.cht - Attached On 2022-08-03 16:07:18 UTC - Size: 173.11 KB - 141 views Private File Attachment Deleted.

[2022-08-03 19:01:11] #4 [Go To First Post]
John - SC Support - Posts: 31109
Here are the updated files. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


VWAP 3 Days.cht - Attached On 2022-08-03 19:00:51 UTC - Size: 10.57 KB - 156 views VWAP.Cht - Attached On 2022-08-03 19:00:57 UTC - Size: 6.09 KB - 166 views

[2022-08-16 15:16:29] #6 [Go To First Post]
User576842 - Posts: 1
Me too, here's the file, thank you!


learningDOM.Cht - Attached On 2022-08-16 15:15:32 UTC - Size: 276.18 KB - 154 views

[2022-08-16 18:40:35] #7 [Go To First Post]
John - SC Support - Posts: 31109
User911964: Attached is your updated chartbook. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


FT26.Cht - Attached On 2022-08-16 18:40:32 UTC - Size: 73 KB - 149 views

[2022-08-16 18:41:11] #8 [Go To First Post]
John - SC Support - Posts: 31109
User576842: Attached is your updated chartbook. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


learningDOM.Cht - Attached On 2022-08-16 18:41:01 UTC - Size: 20.38 KB - 158 views

[2022-08-23 21:04:58] #9 [Go To First Post]
User654138 - Posts: 27
can you convert the following chartbooks?


Attachment Deleted. YT-BID-ASK-FOOTPRINT.Cht - Attached On 2022-08-23 21:04:23 UTC - Size: 33.37 KB - 153 views

[2022-08-23 21:06:11] #10 [Go To First Post]
User654138 - Posts: 27
can you convert the following chartbooks?


YT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2022-08-23 21:05:34 UTC - Size: 30.36 KB - 143 views Attachment Deleted. YT-DOM.Cht - Attached On 2022-08-23 21:05:53 UTC - Size: 21.06 KB - 162 views

[2022-11-13 01:08:53] #11 [Go To First Post]
User245361 - Posts: 2
hi,i have multiple chartbooks that are not compatible.could you please renew them?thank you


Private File Private File Private File

[2022-11-14 11:16:33] #12 [Go To First Post]
ticinotrader - Posts: 377
User245361 You are sharing/uploading chartbooks that are otherwise available in the member section of my site (ticinotrader.ch). These are chartbooks that have been updated couple months ago. If you have an active account on my site, you can download the latest/updated version of these chartbooks, that work/open correctly with the new SC versions. Date Time Of Last Edit: 2022-11-14 11:16:57

[2022-12-19 04:02:55] #13 [Go To First Post]
User592547 - Posts: 2
can you convert the following chartbooks?


G7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-12-19 04:02:34 UTC - Size: 276.18 KB - 103 views

[2022-12-19 18:47:11] #14 [Go To First Post]
John - SC Support - Posts: 31109
Follow the instructions at the following link to update your chartbooks: Chartbooks (Workspaces): Opening Older Chartbooks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-20 15:52:20] #15 [Go To First Post]
User592547 - Posts: 2
Please advise why is the chartbook is empty like this?


Screenshot_4.png / V - Attached On 2022-12-20 15:52:10 UTC - Size: 33.41 KB - 99 views

[2022-12-20 17:51:53] #16 [Go To First Post]
John - SC Support - Posts: 31109
That Trading DOM is blank because the symbol that is in it is ESM20_FUT_CME. That is the ES product for the M contract from 2020. This is no longer traded. You need to update that Trading DOM to the current contract and correct format for the service you are using - ESH23-CME. Refer to the following for how to change symbols: Changing the Symbol of a Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-27 17:08:02] #17 [Go To First Post]
mbarbhaya - Posts: 35
Dear Support, How can I address this issue of compatibility, all by myself without the help of Support ?

[2022-12-27 18:33:01] #18 [Go To First Post]
mbarbhaya - Posts: 35
Dear Support , please help me convert this file, I am getting error "The Chartbook file is not compatible"


Private File Attachment Deleted.

[2022-12-27 22:26:23] #19 [Go To First Post]
John - SC Support - Posts: 31109
mbarbhaya: In answer to your original question in post #17, here are the instructions: Chartbooks (Workspaces): Opening Older Chartbooks If you have a problem with the process then let us know and we will convert the file for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-28 21:55:20] #20 [Go To First Post]
mbarbhaya - Posts: 35
Thank you John, this worked for me . Thanks a ton for helping on that information

[2023-01-15 14:01:41] #21 [Go To First Post]
hafebem578@vingood.com - Posts: 2
hey support, can you convert those 2 files for me?


G7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2023-01-15 13:59:55 UTC - Size: 276.18 KB - 102 views YT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2023-01-15 14:00:18 UTC - Size: 30.36 KB - 97 views Attachment Deleted.

[2023-01-16 16:13:59] #22 [Go To First Post]
John - SC Support - Posts: 31109
Attached are the updated chartbooks. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


G7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2023-01-16 16:13:51 UTC - Size: 20.57 KB - 120 views YT-CUMULATIVE-VOLUME-DELTA.Cht - Attached On 2023-01-16 16:13:55 UTC - Size: 3.29 KB - 114 views

[2023-01-24 01:55:50] #23 [Go To First Post]
User595338 - Posts: 1
Hello, Can you please update the attached file


G7FXPROFOOTPRINTCHARTBOOK-200409-002540.Cht - Attached On 2023-01-24 01:55:06 UTC - Size: 528.28 KB - 202 views Attachment Deleted.

[2023-01-24 15:49:34] #24 [Go To First Post]
John - SC Support - Posts: 31109
Attached is the updated chartbook. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


G7FXPROFOOTPRINTCHARTBOOK-200409-002540.Cht - Attached On 2023-01-24 15:49:31 UTC - Size: 44.09 KB - 343 views

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