Date/Time: Thu, 01 Jun 2023 03:02:58 +0000
Post From: The Chartbook file is not compatible. Contact support for help with converting it.
|John - SC Support - Posts: 24528|
That Trading DOM is blank because the symbol that is in it is ESM20_FUT_CME. That is the ES product for the M contract from 2020. This is no longer traded. You need to update that Trading DOM to the current contract and correct format for the service you are using - ESH23-CME.
Refer to the following for how to change symbols:
Changing the Symbol of a Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing