Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 03:43:23 +0000



rien ne s'affiche

View Count: 293

[2022-06-22 17:32:44]
nathan courdouan - Posts: 1
bonjour j'ai le package 11 + je paye le flux cqg cbot et cme. aucun rpahique ne s'affiche, juste un message d'erreur je ne comprends pas. merci de bien vouloir m'aider. je vous mets le message d'erreur en pièce jointe
[2022-06-22 18:55:21]
John - SC Support - Posts: 30927
From Google Translate:
hello i have package 11 + i pay cqg cbot and cme stream. no graphic is displayed, just an error message I don't understand. please kindly help me. I attach the error message to you.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account