Login Page - Create Account

Support Board


Date/Time: Tue, 30 Apr 2024 21:15:12 +0000



Post From: rien ne s'affiche

[2022-06-22 18:55:21]
John - SC Support - Posts: 31235
From Google Translate:
hello i have package 11 + i pay cqg cbot and cme stream. no graphic is displayed, just an error message I don't understand. please kindly help me. I attach the error message to you.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing