Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 20 Apr 2024 08:55:50 +0000
will not connect
View Count: 333
| [2022-05-23 16:38:22] |
| User39675 - Posts: 4 |
|
the following comes up when i log on. happened out of the blue...didnt change or do anything but try and log on. Reading Internal Order ID file. | 2022-05-21 14:58:39.099 Reading Trade Orders file. | 2022-05-21 14:58:39.215 Reading Trade Positions file. | 2022-05-21 14:58:39.215 Reading Account Balance file. | 2022-05-21 14:58:39.215 UDPListener (964). Port 22903 | Listening on UDP port 22903. | 2022-05-21 14:58:39.240 Software version: 2213 64-bit | 2022-05-21 14:58:39.240 Primary Thread ID: 9552 | 2022-05-21 14:58:39.240 Usage end date: 2022-06-21 | 2022-05-21 14:58:39.240 Enabled for: Sierra Chart Historical Data Service. | 2022-05-21 14:58:39.240 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2022-05-21 14:58:39.240 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-21 14:58:39.240 Current selected Data/Trading service: CQG WebAPI | 2022-05-21 14:58:39.240 Custom symbol settings values: disabled | 2022-05-21 14:58:39.240 Chart Update Interval: 500 | 2022-05-21 14:58:39.240 Intraday Data Storage Time Unit: 60 | 2022-05-21 14:58:39.240 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-05-21 14:58:39.240 2022-05-21 19:58:39 Local computer time in UTC | 2022-05-21 14:58:39.240 2022-05-21 14:58:39 Local computer time in SC Time Zone | 2022-05-21 14:58:39.240 2022-05-21 19:58:40 Server time in UTC | 2022-05-21 14:58:39.240 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-05-21 14:58:39.240 Program path: C:\SierraChart\ | 2022-05-21 14:58:39.240 Data Files path: C:\SierraChart\Data\ | 2022-05-21 14:58:39.240 OS Version Number: 6.1 | 2022-05-21 14:58:39.240 Locale Setting: C | 2022-05-21 14:58:39.240 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, WOPR.dll | 2022-05-21 14:58:39.241 Allowed protected custom studies: | 2022-05-21 14:58:39.241 DTC Protocol Server feature not enabled for Sierra Chart account. | 2022-05-21 14:58:39.284 * Created the DTC Protocol historical data server. | 2022-05-21 14:58:39.284 HD Server Manager | Listening on port 11098 | 2022-05-21 14:58:39.285 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-05-21 14:58:39.285 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-05-21 14:58:39.343 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-05-21 14:58:41.498 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-05-21 14:58:41.498 Received 5 login tokens. | 2022-05-21 14:58:43.878 Symbol settings MD5 received. Request ID: 1. | 2022-05-21 14:58:45.293 Symbol settings are up-to-date for cqg. | 2022-05-21 14:58:45.293 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2022-05-21 14:58:51.070 * |
| [2022-05-23 17:03:53] |
| John - SC Support - Posts: 30976 |
|
This has been answered here: connection failure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: