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Date/Time: Wed, 29 Jun 2022 15:25:47 +0000

Historical Data Skipped - Recent subscriber and Rithmic DTC connection

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[2022-05-19 06:13:18]
CG36 - Posts: 1
Hi, I recently connected Rithmic DTC but am not receiving any live data on my charts, and am seeing the message "historical download skipped." What can I do on my end to mediate this issue? I have looked through similar threads but doing the delete all data and download is not fixing it for me. I was under the impression that if I left the historical data section of the rithmic login empty that it would pull from my Denali Subscription. (am attempting to see data for MES and ES currently)

- CG
[2022-05-19 15:44:27]
John - SC Support - Posts: 17020
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Keep in mind that Prop Trading firms do not count towards the CME Group requirement for a live, funded, futures trading account. If you do not have another account, then we recommend the solution outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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