Support Board
Date/Time: Wed, 29 Oct 2025 01:30:48 +0000
Realtime Chart Data
View Count: 504
| [2022-05-18 16:59:13] |
| Bman33 - Posts: 2 |
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Good Morning, I just upgraded my service to level 11 for 46 usd. Im still not seeing real time data on my chart. Can you assist please Thanks, |
| [2022-05-18 17:38:27] |
| John - SC Support - Posts: 42625 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-18 18:59:59] |
| Bman33 - Posts: 2 |
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I only have a etrade account for futures How to i link those so i can this to work?
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| [2022-05-18 21:23:42] |
| John - SC Support - Posts: 42625 |
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We do not have connectivity with e-Trade. Therefore, we recommend using the service outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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