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Date/Time: Tue, 23 Apr 2024 23:43:05 +0000



market depth historical graph not displaying

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[2022-05-16 16:14:31]
User991616 - Posts: 5
hello, if im not mistaken i have access to real time data and have taken the steps to connect to denali exchange. i have the [M] next to my symbol but the chart header still says the data is delayed. on top of that, the study called market depth historical graph is not working whatsoever. please help
[2022-05-16 17:57:00]
John - SC Support - Posts: 31059
The first issue is that you have selected a Non-Professional CME Group exchange, but you have not connected to your live, funded, futures trading account in order to qualify for the non-professional standing for the CME Group. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you do not have a live trading account, then we recommend the following solution:
Easy Solution to CME Funded Trading Account Requirement

We need to fix the first issue before we can look into the Market Depth Historical Graph issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-16 17:57:39

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