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Date/Time: Sun, 26 Jun 2022 23:35:49 +0000



timing is still off

View Count: 49

[2022-05-13 16:31:29]
User229460 - Posts: 24
the chart is 4 hours ahead of the actual time and the prices are not in sync with the trading platform
[2022-05-13 17:01:51]
John - SC Support - Posts: 16924
According to our servers, your Current Selected Service is set to SC Data - All Services. And since you are not setup to get any real-time data from us, then you would be getting the Delayed Streaming Data. Which is why it is not matching up exactly with the market data, as it is 10-15 minutes behind. Refer to the information at the following link regarding the Delayed Streaming data:
Delayed Exchange Data Feed

As to the chart being off by 4 hours, that would be related to the Time Zone setting for either the chart or the Global Settings (depending on how you have this setup). Refer to the following:
Chart Settings: Time Zone (List) (Chart >> Chart Settings >> Session Times menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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