Support Board

Date/Time: Sat, 20 Apr 2024 12:20:45 +0000

Post From: timing is still off

[2022-05-13 17:01:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30976
According to our servers, your Current Selected Service is set to SC Data - All Services. And since you are not setup to get any real-time data from us, then you would be getting the Delayed Streaming Data. Which is why it is not matching up exactly with the market data, as it is 10-15 minutes behind. Refer to the information at the following link regarding the Delayed Streaming data: Delayed Exchange Data Feed As to the chart being off by 4 hours, that would be related to the Time Zone setting for either the chart or the Global Settings (depending on how you have this setup). Refer to the following: Chart Settings: Time Zone (List) (Chart >> Chart Settings >> Session Times menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing