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Date/Time: Fri, 26 Apr 2024 09:34:36 +0000

How to Post a Message for Support

delayed data

View Count: 306

[2022-05-03 16:14:25] #1 [Go To First Post]
jakeybleez - Posts: 49
hello, im on my laptop trading and i noticed it is delayed and says delayed up top. im aware you're only allowed one device at a time, but i've never had a problem as long as i was only logged in one device at a time thanks Jake

[2022-05-03 16:39:54] #2 [Go To First Post]
John - SC Support - Posts: 31131
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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