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Date/Time: Thu, 28 Mar 2024 16:50:34 +0000



Data for Simulated Futures

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[2022-04-28 10:56:42]
User573482 - Posts: 6
I understand I've to use the Denali Exchange Feed to setup and use a simulated futures account. To qualify as non-professional, do I still need to connect the service to a funded Futures account with a supported broker?

Thanks in advance.
[2022-04-28 11:53:27]
Sierra Chart Engineering - Posts: 104368
Yes but we have implemented an easy solution for this here:
Easy Solution to CME Funded Trading Account Requirement

This is only if you require real-time data. Delayed does not have this requirement.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-29 13:41:48]
User573482 - Posts: 6
I've initiated opening of an account with Stage 5. TO qualify for the lower fees with Denali data, do I have to wait till it is open fully before switching over to Denali? Thanks.
[2022-04-29 13:46:54]
Sierra Chart Engineering - Posts: 104368
No you do not have to wait because you are already authorized for real-time data through the Denali data feed until May 18.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-29 13:59:45]
User573482 - Posts: 6
After I connect to Denali, do you recommend deleting and downloading all data, so as to clear out Transact data?
[2022-04-29 14:42:40]
John - SC Support - Posts: 30428
The TransAct data is only associated with the symbols for TransAct. Therefore, you do not need to worry about this, as you are not trading through them. So all data going forward is from the Denali Exchange Data Feed, including the downloaded historical data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-29 16:11:12]
User573482 - Posts: 6
I have updated my data feed to Denali and translated the symbol to the new service. However, I'm only getting Delayed Data. Note that I've set my data to SC Data - All Services.
[2022-04-29 17:29:07]
John - SC Support - Posts: 30428
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-01 07:02:48]
Sierra Chart Engineering - Posts: 104368
Just to be sure the data in the charts is complete and correct, we do recommend doing the following:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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