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Date/Time: Mon, 06 Feb 2023 05:40:10 +0000



[Locked] - Custom Studies not appearing in Sierra Chart

View Count: 938

[2022-03-04 12:06:44]
Mark Sear - Posts: 39
I have updated a .dll file and added it to our account online. When I load Sierra Chart the message log says that the new .dll has loaded and it is appearing in the /data directory but it is not appearing as a custom study. In fact anything changes I try to upload are not appearing and now our customers cannot access the custom studies.

This may have been caused my me inadvertently uploading a file with (1) in it.

What is the fix for this please.

Many thanks,

Peter
[2022-03-04 13:04:06]
Sierra Chart Engineering - Posts: 104357
What is the file name?

Restart Sierra Chart and then go to Analysis >> Studies >> Add Custom Study and then provide a copy of the Message Log here. Instructions:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-04 14:06:13]
Mark Sear - Posts: 39
Reading Internal Order ID file. | 2022-03-04 14:02:38.148
Reading Trade Orders file. | 2022-03-04 14:02:38.261
Reading Trade Positions file. | 2022-03-04 14:02:38.261
Reading Trade Account Data files. | 2022-03-04 14:02:38.261
UDPListener (1508). Port 22904 | Listening on UDP port 22904. | 2022-03-04 14:02:38.285
Software version: 2364 64-bit | 2022-03-04 14:02:38.285
Primary Thread ID: 17672 | 2022-03-04 14:02:38.285
Usage end date: 2022-06-17 | 2022-03-04 14:02:38.285
Enabled for: Sierra Chart Historical Data Service. | 2022-03-04 14:02:38.285
Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-04 14:02:38.285
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-04 14:02:38.285
Current selected Data/Trading service: SC Data - All Services | 2022-03-04 14:02:38.285
Custom symbol settings values: enabled | 2022-03-04 14:02:38.285
Chart Update Interval: 500 | 2022-03-04 14:02:38.285
Intraday Data Storage Time Unit: 1 | 2022-03-04 14:02:38.285
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-04 14:02:38.285
2022-03-04 14:02:38 Local computer time in UTC | 2022-03-04 14:02:38.285
2022-03-04 14:02:38 Local computer time in SC Time Zone | 2022-03-04 14:02:38.285
2022-03-04 14:02:37 Server time in UTC | 2022-03-04 14:02:38.285
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-04 14:02:38.285
Program path: C:\SierraChart\ | 2022-03-04 14:02:38.285
Data Files path: C:\SierraChart\Data\ | 2022-03-04 14:02:38.285
OS Version Number: 10.0 | 2022-03-04 14:02:38.285
Locale Setting: C | 2022-03-04 14:02:38.285
DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll | 2022-03-04 14:02:38.285
Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-04 14:02:38.285

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-04 14:02:38.304
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-04 14:02:38.343
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-04 14:02:38.396
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-04 14:02:38.396
Received 5 login tokens. | 2022-03-04 14:02:38.496
Symbol settings MD5 received. Request ID: 1. | 2022-03-04 14:02:40.144
Symbol settings are up-to-date for scdataallservices. | 2022-03-04 14:02:40.145
Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht | 2022-03-04 14:02:42.664

SC Data - All Services | Connected to server complete. | 2022-03-04 14:02:44.663
Triggering next historical data download in queue. | 2022-03-04 14:02:44.664
Triggering next historical data download in queue. | 2022-03-04 14:02:44.664
Triggering next historical data download in queue. | 2022-03-04 14:02:44.664
Triggering next historical data download in queue. | 2022-03-04 14:02:44.664
No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666
No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666
No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666
No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666
MESH22-CME 1 Min #1 | Reloading chart. | 2022-03-04 14:03:09.871
Mapping MESH22-CME to MESH22. Service code: cme | 2022-03-04 14:03:10.367
Using symbol data fast lookup vector | 2022-03-04 14:03:10.367
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESH22-CME (MESH22). ID: 1 Service code: cme | 2022-03-04 14:03:10.368
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-04 14:03:10.368
SC DTC Delayed Exchange Data | Requesting security definition data for: MESH22-CME (MESH22). ID: 1 | 2022-03-04 14:03:10.368
Starting DelayedDownloadMonitoringTimer | 2022-03-04 14:03:10.368
Starting HDTimeoutTimer | 2022-03-04 14:03:10.368
Added historical Intraday data request for MESH22-CME to the queue. | 2022-03-04 14:03:10.369
Intraday data recording state for symbol MESH22-CME is set to download 'Pending'. | 2022-03-04 14:03:10.369
Triggering next historical data download in queue. | 2022-03-04 14:03:10.369
DTC Client socket (1) | Creating socket. | 2022-03-04 14:03:10.369
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-04 14:03:10.369
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-04 14:03:10.369
Delaying start of download for MESH22-CME | 2022-03-04 14:03:10.390
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-04 14:03:10.507
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-04 14:03:10.507
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-04 14:03:10.507
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-04 14:03:10.715
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-04 14:03:10.715
SC DTC Delayed Exchange Data | Received logon response. | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESH22-CME -> MESH22 | 2022-03-04 14:03:11.426
SC DTC Delayed Exchange Data | Received security definition for symbol MESH22-CME | 2022-03-04 14:03:11.645
HD Request # 1 | Downloading Intraday chart data for MESH22-CME to the file MESH22-CME.scid. Service: cme | 2022-03-04 14:03:16.364
HD Request # 1 | Download start date-time: 2022-03-04 12:37:35.000000. File last date-time: 2022-03-04 12:37:35.000000 | 2022-03-04 14:03:16.365
HD Request # 1 | Using server: ds21.sierracharts.com port 10150 | 2022-03-04 14:03:16.365
Socket (2) | Creating socket. | 2022-03-04 14:03:16.365
Socket (2) | New receive buffer size: 5242880 | 2022-03-04 14:03:16.365
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-04 14:03:16.365
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-04 14:03:16.604
HD Request # 1 | Sending historical data logon request message. | 2022-03-04 14:03:16.604
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-04 12:37:35. Record interval: 1. Symbol: MESH22 | 2022-03-04 14:03:17.163
HD Request # 1 | Decompressing data. | 2022-03-04 14:03:17.281
HD Request # 1 | Receiving Intraday data for MESH22-CME starting at 2022-03-04 12:37:35.122000 | 2022-03-04 14:03:17.650
Socket (2) | CloseSocket call. | 2022-03-04 14:03:17.653
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-04 14:03:17.653
Historical data download thread signaled to stop. | 2022-03-04 14:03:17.653
HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-04 12:37:35.122000 | 2022-03-04 14:03:17.653
HD Request # 1 | Received 3719 Intraday data records from 2022-03-04 12:37:35.122000 to 2022-03-04 13:53:16.378000 (75.7 minutes) and wrote 3719 records for MESH22-CME | 2022-03-04 14:03:17.653
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-04 13:53:16.378000 | 2022-03-04 14:03:17.654
HD Request # 1 | Completion time: 1s | 2022-03-04 14:03:17.654
HD Request # 1 | Intraday data download complete for MESH22-CME. Unique request ID: 1 | 2022-03-04 14:03:17.654
Removing historical data download ID 1. | 2022-03-04 14:03:17.654
Real-time Intraday chart data file updates started for MESH22-CME | 2022-03-04 14:03:17.654
Opened cached Intraday file: C:\SierraChart\Data\MESH22-CME.scid. Thread ID: 17672 | 2022-03-04 14:03:17.654
Intraday chart data file opened for MESH22-CME | 2022-03-04 14:03:17.654
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-04 14:03:17.654

Triggering next historical data download in queue. | 2022-03-04 14:03:17.654
No download requests in the queue to start downloads for. | 2022-03-04 14:03:17.654
Socket (2) | Socket gracefully closed by remote side. | 2022-03-04 14:03:17.763
Socket (2) | Closed. | 2022-03-04 14:03:17.763
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ffd9b5c0000 | 2022-03-04 14:03:20.847
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ffda4ba0000 | 2022-03-04 14:03:20.852
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ffda4640000 | 2022-03-04 14:03:20.856
[2022-03-04 14:23:30]
Sierra Chart Engineering - Posts: 104357
What is the name of the custom studies file?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-04 17:44:20]
Mark Sear - Posts: 39
Inteligex_64.dll
[2022-03-04 18:29:20]
Sierra Chart Engineering - Posts: 104357
Based upon what we see, for some reason that file is just not being loaded. Not really sure why. You could attach it here and we can see what we find.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-04 19:45:43]
Mark Sear - Posts: 39
Here it is
Private File
Attachment Deleted.
[2022-03-04 21:14:34]
Sierra Chart Engineering - Posts: 104357
The studies show up for us. There is just one of them named Inteligex V20 in that DLL file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-04 21:14:41
[2022-03-05 10:59:46]
Mark Sear - Posts: 39
That's good. But neither me or Mark can see it on our local versions. We can only see 'Enigma-Inteligex Lite' 'Enigma-Inteligex Market Momentum' and 'Enigma-Inteligex'.

What should we try next?

Many thanks,

Peter
[2022-03-05 13:03:15]
Sierra Chart Engineering - Posts: 104357
We are going to add some additional logging to see what the issue is. There should be some error given.

We will have a new release out, on Sunday evening or Monday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-07 13:45:56]
Mark Sear - Posts: 39
OK, please let me know what I need to do next to help the diagnostics.

Many thanks,

Peter
[2022-03-07 18:02:03]
Sierra_Chart Engineering - Posts: 6483
We apologize for the delay. We just implemented the additional logging this morning. Just give us about 30 minutes for the release. This will be 2365.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-07 18:02:31
[2022-03-08 10:34:00]
Mark Sear - Posts: 39
Thank you. I've downloaded the latest version, here is the message log:

Reading Internal Order ID file. | 2022-03-08 10:32:08.163
Reading Trade Orders file. | 2022-03-08 10:32:08.254
Reading Trade Positions file. | 2022-03-08 10:32:08.255
Reading Trade Account Data files. | 2022-03-08 10:32:08.255
UDPListener (1492). Port 22904 | Listening on UDP port 22904. | 2022-03-08 10:32:08.274
Software version: 2364 64-bit | 2022-03-08 10:32:08.275
Primary Thread ID: 780 | 2022-03-08 10:32:08.275
Usage end date: 2022-06-17 | 2022-03-08 10:32:08.275
Enabled for: Sierra Chart Historical Data Service. | 2022-03-08 10:32:08.275
Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-08 10:32:08.275
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-08 10:32:08.275
Current selected Data/Trading service: SC Data - All Services | 2022-03-08 10:32:08.275
Custom symbol settings values: enabled | 2022-03-08 10:32:08.275
Chart Update Interval: 500 | 2022-03-08 10:32:08.275
Intraday Data Storage Time Unit: 1 | 2022-03-08 10:32:08.275
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-08 10:32:08.275
2022-03-08 10:32:08 Local computer time in UTC | 2022-03-08 10:32:08.275
2022-03-08 10:32:08 Local computer time in SC Time Zone | 2022-03-08 10:32:08.275
2022-03-08 10:32:07 Server time in UTC | 2022-03-08 10:32:08.275
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-08 10:32:08.275
Program path: C:\SierraChart\ | 2022-03-08 10:32:08.275
Data Files path: C:\SierraChart\Data\ | 2022-03-08 10:32:08.275
OS Version Number: 10.0 | 2022-03-08 10:32:08.275
Locale Setting: C | 2022-03-08 10:32:08.275
DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-08 10:32:08.275
Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-08 10:32:08.275

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-08 10:32:08.294
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:08.330
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:08.382
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-08 10:32:08.382
Received 5 login tokens. | 2022-03-08 10:32:08.493
Symbol settings MD5 received. Request ID: 1. | 2022-03-08 10:32:09.996
Symbol settings are up-to-date for scdataallservices. | 2022-03-08 10:32:09.996
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-03-08 10:32:12.673
Chart (XAUUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.682
XAUUSD 1 Min #1 | Reloading chart. | 2022-03-08 10:32:12.689
Chart (XAUUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.701
XAUUSD Daily #2 | Reloading chart. | 2022-03-08 10:32:12.717
Chart (US30) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.726
US30 1 Min #3 | Reloading chart. | 2022-03-08 10:32:12.733
Chart (USOil) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.741
USOil 1 Min #4 | Reloading chart. | 2022-03-08 10:32:12.749
Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.757
ESU19 1 Min #5 | Reloading chart. | 2022-03-08 10:32:12.763
Chart ($INX) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.775
$INX Daily #6 | Reloading chart. | 2022-03-08 10:32:12.788
Chart (EURUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.801
EURUSD Daily #7 | Reloading chart. | 2022-03-08 10:32:12.814
Chart (EURUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.824
EURUSD 5 Min #8 | Reloading chart. | 2022-03-08 10:32:12.830
Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.839
ESU19 #9 | Reloading chart. | 2022-03-08 10:32:12.845
Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.853
ESU19 1 Min #10 | Reloading chart. | 2022-03-08 10:32:13.089
ESU19 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.115
ESU19 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.117
ESU19 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.158
Using Bid/Ask average for last trade price for XAUUSD | 2022-03-08 10:32:13.241
Using symbol data fast lookup vector | 2022-03-08 10:32:13.241
Starting DelayedDownloadMonitoringTimer | 2022-03-08 10:32:13.241
Starting HDTimeoutTimer | 2022-03-08 10:32:13.241
Added historical Intraday data request for XAUUSD to the queue. | 2022-03-08 10:32:13.241
Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2022-03-08 10:32:13.241
Triggering next historical data download in queue. | 2022-03-08 10:32:13.241
HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2022-03-08 10:32:13.244
HD Request # 1 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:13.245
HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:13.245
Socket (1) | Creating socket. | 2022-03-08 10:32:13.246
Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:13.246
Socket (1) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:13.246
Added historical Daily data request for XAUUSD to the queue. | 2022-03-08 10:32:13.249
Triggering next historical data download in queue. | 2022-03-08 10:32:13.249
Using Bid/Ask average for last trade price for US30 | 2022-03-08 10:32:13.253
Added historical Intraday data request for US30 to the queue. | 2022-03-08 10:32:13.253
Intraday data recording state for symbol US30 is set to download 'Pending'. | 2022-03-08 10:32:13.253
Triggering next historical data download in queue. | 2022-03-08 10:32:13.253
Using Bid/Ask average for last trade price for USOil | 2022-03-08 10:32:13.257
Added historical Intraday data request for USOil to the queue. | 2022-03-08 10:32:13.257
Intraday data recording state for symbol USOil is set to download 'Pending'. | 2022-03-08 10:32:13.257
Triggering next historical data download in queue. | 2022-03-08 10:32:13.257

SC Data - All Services | Connected to server complete. | 2022-03-08 10:32:13.261
Triggering next historical data download in queue. | 2022-03-08 10:32:13.261
Triggering next historical data download in queue. | 2022-03-08 10:32:13.262
Triggering next historical data download in queue. | 2022-03-08 10:32:13.262
Triggering next historical data download in queue. | 2022-03-08 10:32:13.262
Using symbol data fast lookup vector | 2022-03-08 10:32:13.262
SC Data - All Services | Starting real-time market data updates for: ESU19. ID: 1 | 2022-03-08 10:32:13.263
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU19 | 2022-03-08 10:32:13.263
SC Data - All Services | Requesting security definition data for: ESU19. ID: 1 | 2022-03-08 10:32:13.263
No historical data client is currently set to download historical Intraday data for ESU19. | 2022-03-08 10:32:13.263
Real-time Intraday chart data file updates started for ESU19 | 2022-03-08 10:32:13.263
Opened cached Intraday file: C:\SierraChart\Data\ESU19.scid. Thread ID: 780 | 2022-03-08 10:32:13.263
Intraday chart data file opened for ESU19 | 2022-03-08 10:32:13.263
No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263
No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263
No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263
Starting DelayedDownloadMonitoringTimer | 2022-03-08 10:32:13.282
Starting HDTimeoutTimer | 2022-03-08 10:32:13.282
Added historical Daily data request for $INX to the queue. | 2022-03-08 10:32:13.282
Triggering next historical data download in queue. | 2022-03-08 10:32:13.282
SC Data - All Services | Starting real-time market data updates for: $INX. ID: 2 Service code: sp.index | 2022-03-08 10:32:13.282
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2022-03-08 10:32:13.282
SC Data - All Services | Requesting security definition data for: $INX. ID: 2 | 2022-03-08 10:32:13.282
HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2022-03-03. Service: sp.index | 2022-03-08 10:32:13.290
Added historical Daily data request for EURUSD to the queue. | 2022-03-08 10:32:13.315
Triggering next historical data download in queue. | 2022-03-08 10:32:13.315
Using Bid/Ask average for last trade price for EURUSD | 2022-03-08 10:32:13.315
SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 3 Service code: fxcm | 2022-03-08 10:32:13.315
SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2022-03-08 10:32:13.315
SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 3 | 2022-03-08 10:32:13.316
DTC Client socket (3) | Creating socket. | 2022-03-08 10:32:13.316
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-03-08 10:32:13.317
DTC Client socket (3) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:13.317
Added historical Intraday data request for EURUSD to the queue. | 2022-03-08 10:32:13.329
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2022-03-08 10:32:13.329
Triggering next historical data download in queue. | 2022-03-08 10:32:13.329
SC DTC Data with Market Depth | Network connection to server complete. | 2022-03-08 10:32:13.450
SC DTC Data with Market Depth | Starting socket receive thread. | 2022-03-08 10:32:13.450
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-08 10:32:13.450
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:13.512
HD Request # 1 | Sending historical data logon request message. | 2022-03-08 10:32:13.512
HD Request # 2 | Requesting historical Daily data for $INX starting at 2022-03-02. SC External HD service. | 2022-03-08 10:32:13.588
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:13.592
SC DTC Data with Market Depth | Sending logon request message. | 2022-03-08 10:32:13.592
Using Bid/Ask average for last trade price for XAUUSD | 2022-03-08 10:32:13.704
SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 4 Service code: fxcm | 2022-03-08 10:32:13.704
SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 4 | 2022-03-08 10:32:13.704
Using Bid/Ask average for last trade price for US30 | 2022-03-08 10:32:13.721
SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 5 Service code: fxcm | 2022-03-08 10:32:13.721
SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 5 | 2022-03-08 10:32:13.721
Using Bid/Ask average for last trade price for USOil | 2022-03-08 10:32:13.738
SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 6 Service code: fxcm | 2022-03-08 10:32:13.738
SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 6 | 2022-03-08 10:32:13.738
HD Request # 2 | Receiving historical Daily data for $INX starting at 2022-03-03 | 2022-03-08 10:32:13.832
HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2022-03-08 10:32:13.833
HD Request # 2 | Bytes received: 236 | 2022-03-08 10:32:13.958
HD Request # 2 | Received 4 Daily data records from 2022-03-03 00:00:00 to 2022-03-07 00:00:00 (5.0 days) and wrote 3 records for $INX | 2022-03-08 10:32:13.958
HD Request # 2 | Completion time: 0s | 2022-03-08 10:32:13.958
HD Request # 2 | Daily data download complete for $INX. Unique request ID: 5 | 2022-03-08 10:32:13.958
Removing historical data download ID 5. | 2022-03-08 10:32:13.958

Triggering next historical data download in queue. | 2022-03-08 10:32:13.958
No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.958
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: XAUUSD | 2022-03-08 10:32:14.152
HD Request # 1 | Decompressing data. | 2022-03-08 10:32:14.261
HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2022-03-08 10:31:54.068000 | 2022-03-08 10:32:14.262
Socket (1) | CloseSocket call. | 2022-03-08 10:32:14.264
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:14.264
Historical data download thread signaled to stop. | 2022-03-08 10:32:14.264
HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.068000 | 2022-03-08 10:32:14.264
HD Request # 1 | Received 17 Intraday data records from 2022-03-08 10:31:54.068000 to 2022-03-08 10:32:13.014000 (18.9 seconds) and wrote 17 records for XAUUSD | 2022-03-08 10:32:14.265
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:14.267
HD Request # 1 | Completion time: 1s | 2022-03-08 10:32:14.267
HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2022-03-08 10:32:14.267
Removing historical data download ID 1. | 2022-03-08 10:32:14.267
Real-time Intraday chart data file updates started for XAUUSD | 2022-03-08 10:32:14.267
Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 780 | 2022-03-08 10:32:14.268
Intraday chart data file opened for XAUUSD | 2022-03-08 10:32:14.268
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:14.268

Triggering next historical data download in queue. | 2022-03-08 10:32:14.268
Initiating new historical data download for XAUUSD to get the latest data since the download was started while not connected to primary service. | 2022-03-08 10:32:14.268
Added historical Intraday data request for XAUUSD to the queue. | 2022-03-08 10:32:14.269
Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2022-03-08 10:32:14.269
Delaying start of download for XAUUSD | 2022-03-08 10:32:14.269
$INX Daily #6 | Reloading chart. | 2022-03-08 10:32:14.285
SC DTC Data with Market Depth | Received logon response. | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Successfully connected. | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Trading is not supported. | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2022-03-08 10:32:14.372
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2022-03-08 10:32:14.373
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2022-03-08 10:32:14.373
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2022-03-08 10:32:14.373
Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:14.376
Socket (1) | Closed. | 2022-03-08 10:32:14.376
SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2022-03-08 10:32:14.594
SC DTC Data with Market Depth | Received security definition for symbol US30 | 2022-03-08 10:32:14.594
SC DTC Data with Market Depth | Received security definition for symbol USOil | 2022-03-08 10:32:14.594
SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2022-03-08 10:32:14.594
HD Request # 3 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2022-03-08 10:32:19.237
HD Request # 3 | Download start date-time: 2022-03-08 10:32:13.000000. File last date-time: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:19.237
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:19.237
Socket (1) | Creating socket. | 2022-03-08 10:32:19.238
Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:19.238
Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:19.238
HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:19.495
HD Request # 3 | Sending historical data logon request message. | 2022-03-08 10:32:19.495
HD Request # 3 | Requesting Intraday data. Start date-time: 2022-03-08 10:32:13. Record interval: 1. Symbol: XAUUSD | 2022-03-08 10:32:20.149
HD Request # 3 | Decompressing data. | 2022-03-08 10:32:20.284
HD Request # 3 | Receiving Intraday data for XAUUSD starting at 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:20.285
Socket (1) | CloseSocket call. | 2022-03-08 10:32:20.286
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:20.286
Historical data download thread signaled to stop. | 2022-03-08 10:32:20.286
HD Request # 3 | Timestamp of first Intraday data file record written: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:20.286
HD Request # 3 | Received 5 Intraday data records from 2022-03-08 10:32:13.014000 to 2022-03-08 10:32:18.376000 (5.4 seconds) and wrote 5 records for XAUUSD | 2022-03-08 10:32:20.287
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:18.376000 | 2022-03-08 10:32:20.288
Added 2 Time and Sales records to Intraday data file for XAUUSD after download. | 2022-03-08 10:32:20.288
HD Request # 3 | Completion time: 1s | 2022-03-08 10:32:20.288
HD Request # 3 | Intraday data download complete for XAUUSD. Unique request ID: 8 | 2022-03-08 10:32:20.288
Removing historical data download ID 8. | 2022-03-08 10:32:20.288
Real-time Intraday chart data file updates started for XAUUSD | 2022-03-08 10:32:20.288
Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 780 | 2022-03-08 10:32:20.288
Intraday chart data file opened for XAUUSD | 2022-03-08 10:32:20.288
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:20.289

Triggering next historical data download in queue. | 2022-03-08 10:32:20.289
HD Request # 4 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2022-03-04. Service: fxcm | 2022-03-08 10:32:20.293
HD Request # 4 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:20.293
Socket (2) | Creating socket. | 2022-03-08 10:32:20.293
Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:20.293
Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:20.293
Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:20.410
Socket (1) | Closed. | 2022-03-08 10:32:20.411
HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:20.546
HD Request # 4 | Sending historical data logon request message. | 2022-03-08 10:32:20.546
HD Request # 4 | Requesting historical Daily data starting at 2022-03-04. | 2022-03-08 10:32:20.658
HD Request # 4 | Decompressing data. | 2022-03-08 10:32:20.775
HD Request # 4 | Receiving historical Daily data for XAUUSD starting at 2022-03-04 | 2022-03-08 10:32:20.816
HD Request # 4 | Writing historical Daily data to the file XAUUSD.dly | 2022-03-08 10:32:20.818
Socket (2) | CloseSocket call. | 2022-03-08 10:32:20.970
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:20.970
Historical data download thread signaled to stop. | 2022-03-08 10:32:20.970
HD Request # 4 | Received 3 Daily data records from 2022-03-04 00:00:00 to 2022-03-08 00:00:00 (5.0 days) and wrote 3 records for XAUUSD | 2022-03-08 10:32:20.970
HD Request # 4 | Completion time: 0s | 2022-03-08 10:32:20.970
HD Request # 4 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2022-03-08 10:32:20.970
Removing historical data download ID 2. | 2022-03-08 10:32:20.970

Triggering next historical data download in queue. | 2022-03-08 10:32:20.970
HD Request # 5 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2022-03-08 10:32:20.970
HD Request # 5 | Download start date-time: 2022-03-08 10:31:53.000000. File last date-time: 2022-03-08 10:31:53.000000 | 2022-03-08 10:32:20.971
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:20.971
Socket (1) | Creating socket. | 2022-03-08 10:32:20.971
Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:20.971
Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:20.971
Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:21.112
Socket (2) | Closed. | 2022-03-08 10:32:21.112
XAUUSD[M] Daily #2 | Reloading chart. | 2022-03-08 10:32:21.211
HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:21.319
HD Request # 5 | Sending historical data logon request message. | 2022-03-08 10:32:21.319
HD Request # 5 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:53. Record interval: 1. Symbol: US30 | 2022-03-08 10:32:21.439
HD Request # 5 | Decompressing data. | 2022-03-08 10:32:21.564
HD Request # 5 | Receiving Intraday data for US30 starting at 2022-03-08 10:31:53.160000 | 2022-03-08 10:32:21.565
Socket (1) | CloseSocket call. | 2022-03-08 10:32:21.566
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:21.566
Historical data download thread signaled to stop. | 2022-03-08 10:32:21.566
HD Request # 5 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:53.160000 | 2022-03-08 10:32:21.567
HD Request # 5 | Received 24 Intraday data records from 2022-03-08 10:31:53.160000 to 2022-03-08 10:32:20.577000 (27.4 seconds) and wrote 24 records for US30 | 2022-03-08 10:32:21.567
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:20.577000 | 2022-03-08 10:32:21.569
Added 1 Time and Sales records to Intraday data file for US30 after download. | 2022-03-08 10:32:21.569
HD Request # 5 | Completion time: 1s | 2022-03-08 10:32:21.569
HD Request # 5 | Intraday data download complete for US30. Unique request ID: 3 | 2022-03-08 10:32:21.569
Removing historical data download ID 3. | 2022-03-08 10:32:21.569
Real-time Intraday chart data file updates started for US30 | 2022-03-08 10:32:21.569
Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 780 | 2022-03-08 10:32:21.571
Intraday chart data file opened for US30 | 2022-03-08 10:32:21.571
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:21.571

Triggering next historical data download in queue. | 2022-03-08 10:32:21.571
HD Request # 6 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2022-03-08 10:32:21.571
HD Request # 6 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:21.572
HD Request # 6 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:21.573
Socket (2) | Creating socket. | 2022-03-08 10:32:21.573
Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:21.573
Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:21.573
Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:21.688
Socket (1) | Closed. | 2022-03-08 10:32:21.688
HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:21.848
HD Request # 6 | Sending historical data logon request message. | 2022-03-08 10:32:21.848
HD Request # 6 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: USOil | 2022-03-08 10:32:21.969
HD Request # 6 | Decompressing data. | 2022-03-08 10:32:22.106
HD Request # 6 | Receiving Intraday data for USOil starting at 2022-03-08 10:31:54.056000 | 2022-03-08 10:32:22.109
Socket (2) | CloseSocket call. | 2022-03-08 10:32:22.111
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:22.111
Historical data download thread signaled to stop. | 2022-03-08 10:32:22.111
HD Request # 6 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.056000 | 2022-03-08 10:32:22.111
HD Request # 6 | Received 25 Intraday data records from 2022-03-08 10:31:54.056000 to 2022-03-08 10:32:20.006000 (25.9 seconds) and wrote 25 records for USOil | 2022-03-08 10:32:22.112
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:20.006000 | 2022-03-08 10:32:22.114
Added 1 Time and Sales records to Intraday data file for USOil after download. | 2022-03-08 10:32:22.114
HD Request # 6 | Completion time: 1s | 2022-03-08 10:32:22.114
HD Request # 6 | Intraday data download complete for USOil. Unique request ID: 4 | 2022-03-08 10:32:22.114
Removing historical data download ID 4. | 2022-03-08 10:32:22.114
Real-time Intraday chart data file updates started for USOil | 2022-03-08 10:32:22.114
Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 780 | 2022-03-08 10:32:22.115
Intraday chart data file opened for USOil | 2022-03-08 10:32:22.116
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:22.116

Triggering next historical data download in queue. | 2022-03-08 10:32:22.116
HD Request # 7 | Downloading Historical Daily chart data for EURUSD. Starting date: 2022-03-04. Service: fxcm | 2022-03-08 10:32:22.118
HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:22.118
Socket (1) | Creating socket. | 2022-03-08 10:32:22.118
Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:22.118
Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:22.118
Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:22.233
Socket (2) | Closed. | 2022-03-08 10:32:22.233
HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:22.358
HD Request # 7 | Sending historical data logon request message. | 2022-03-08 10:32:22.358
HD Request # 7 | Requesting historical Daily data starting at 2022-03-04. | 2022-03-08 10:32:22.499
HD Request # 7 | Decompressing data. | 2022-03-08 10:32:22.608
HD Request # 7 | Receiving historical Daily data for EURUSD starting at 2022-03-04 | 2022-03-08 10:32:22.625
HD Request # 7 | Writing historical Daily data to the file EURUSD.dly | 2022-03-08 10:32:22.625
Socket (1) | CloseSocket call. | 2022-03-08 10:32:22.706
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:22.706
Historical data download thread signaled to stop. | 2022-03-08 10:32:22.709
HD Request # 7 | Received 3 Daily data records from 2022-03-04 00:00:00 to 2022-03-08 00:00:00 (5.0 days) and wrote 3 records for EURUSD | 2022-03-08 10:32:22.709
HD Request # 7 | Completion time: 0s | 2022-03-08 10:32:22.709
HD Request # 7 | Daily data download complete for EURUSD. Unique request ID: 6 | 2022-03-08 10:32:22.709
Removing historical data download ID 6. | 2022-03-08 10:32:22.709

Triggering next historical data download in queue. | 2022-03-08 10:32:22.709
HD Request # 8 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2022-03-08 10:32:22.709
HD Request # 8 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:22.710
HD Request # 8 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:22.710
Socket (2) | Creating socket. | 2022-03-08 10:32:22.710
Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:22.710
Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:22.710
Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:22.818
Socket (1) | Closed. | 2022-03-08 10:32:22.818
EURUSD[M] Daily #7 | Reloading chart. | 2022-03-08 10:32:22.824
HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:22.956
HD Request # 8 | Sending historical data logon request message. | 2022-03-08 10:32:22.956
HD Request # 8 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: EURUSD | 2022-03-08 10:32:23.077
HD Request # 8 | Decompressing data. | 2022-03-08 10:32:23.192
HD Request # 8 | Receiving Intraday data for EURUSD starting at 2022-03-08 10:31:54.108000 | 2022-03-08 10:32:23.193
Socket (2) | CloseSocket call. | 2022-03-08 10:32:23.194
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:23.194
Historical data download thread signaled to stop. | 2022-03-08 10:32:23.238
HD Request # 8 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.108000 | 2022-03-08 10:32:23.238
HD Request # 8 | Received 25 Intraday data records from 2022-03-08 10:31:54.108000 to 2022-03-08 10:32:21.002000 (26.9 seconds) and wrote 25 records for EURUSD | 2022-03-08 10:32:23.238
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:21.002000 | 2022-03-08 10:32:23.240
Added 1 Time and Sales records to Intraday data file for EURUSD after download. | 2022-03-08 10:32:23.240
HD Request # 8 | Completion time: 1s | 2022-03-08 10:32:23.241
HD Request # 8 | Intraday data download complete for EURUSD. Unique request ID: 7 | 2022-03-08 10:32:23.241
Removing historical data download ID 7. | 2022-03-08 10:32:23.241
Real-time Intraday chart data file updates started for EURUSD | 2022-03-08 10:32:23.241
Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 780 | 2022-03-08 10:32:23.241
Intraday chart data file opened for EURUSD | 2022-03-08 10:32:23.241
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:23.241

Triggering next historical data download in queue. | 2022-03-08 10:32:23.241
No download requests in the queue to start downloads for. | 2022-03-08 10:32:23.241
Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:23.306
Socket (2) | Closed. | 2022-03-08 10:32:23.306
MESH22-CME 1 Min #1 | Reloading chart. | 2022-03-08 10:32:33.590
Mapping MESH22-CME to MESH22. Service code: cme | 2022-03-08 10:32:34.081
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESH22-CME (MESH22). ID: 7 Service code: cme | 2022-03-08 10:32:34.081
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-08 10:32:34.081
SC DTC Delayed Exchange Data | Requesting security definition data for: MESH22-CME (MESH22). ID: 7 | 2022-03-08 10:32:34.081
Added historical Intraday data request for MESH22-CME to the queue. | 2022-03-08 10:32:34.081
Intraday data recording state for symbol MESH22-CME is set to download 'Pending'. | 2022-03-08 10:32:34.081
Triggering next historical data download in queue. | 2022-03-08 10:32:34.081
Delaying start of download for MESH22-CME | 2022-03-08 10:32:34.088
DTC Client socket (1) | Creating socket. | 2022-03-08 10:32:34.102
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:34.102
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-08 10:32:34.102
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-08 10:32:34.216
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-08 10:32:34.216
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-08 10:32:34.216
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:34.402
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-08 10:32:34.402
SC DTC Delayed Exchange Data | Received logon response. | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESH22-CME -> MESH22 | 2022-03-08 10:32:35.134
SC DTC Delayed Exchange Data | Received security definition for symbol MESH22-CME | 2022-03-08 10:32:35.370
HD Request # 9 | Downloading Intraday chart data for MESH22-CME to the file MESH22-CME.scid. Service: cme | 2022-03-08 10:32:40.237
HD Request # 9 | Download start date-time: 2022-03-07 14:01:34.000000. File last date-time: 2022-03-07 14:01:34.000000 | 2022-03-08 10:32:40.238
HD Request # 9 | Using server: ds21.sierracharts.com port 10149 | 2022-03-08 10:32:40.238
Socket (2) | Creating socket. | 2022-03-08 10:32:40.239
Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:40.239
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-08 10:32:40.239
HD Request # 9 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:40.518
HD Request # 9 | Sending historical data logon request message. | 2022-03-08 10:32:40.518
HD Request # 9 | Requesting Intraday data. Start date-time: 2022-03-07 14:01:34. Record interval: 1. Symbol: MESH22 | 2022-03-08 10:32:41.110
HD Request # 9 | Decompressing data. | 2022-03-08 10:32:41.256
HD Request # 9 | Receiving Intraday data for MESH22-CME starting at 2022-03-07 14:01:34.061000 | 2022-03-08 10:32:41.947
HD Request # 9 | Timestamp of first Intraday data file record written: 2022-03-07 14:01:34.061000 | 2022-03-08 10:32:42.553
Socket (2) | CloseSocket call. | 2022-03-08 10:32:42.893
Historical data download thread signaled to stop. | 2022-03-08 10:32:42.893
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:42.893
HD Request # 9 | Received 57285 Intraday data records from 2022-03-07 14:01:34.061000 to 2022-03-08 10:22:41.439000 (20.4 hours) and wrote 57285 records for MESH22-CME | 2022-03-08 10:32:42.894
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:22:41.439000 | 2022-03-08 10:32:42.895
HD Request # 9 | Completion time: 2s | 2022-03-08 10:32:42.895
HD Request # 9 | Intraday data download complete for MESH22-CME. Unique request ID: 9 | 2022-03-08 10:32:42.895
Removing historical data download ID 9. | 2022-03-08 10:32:42.895
Real-time Intraday chart data file updates started for MESH22-CME | 2022-03-08 10:32:42.895
Opened cached Intraday file: C:\SierraChart\Data\MESH22-CME.scid. Thread ID: 780 | 2022-03-08 10:32:42.895
Intraday chart data file opened for MESH22-CME | 2022-03-08 10:32:42.895
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:42.895

Triggering next historical data download in queue. | 2022-03-08 10:32:42.895
No download requests in the queue to start downloads for. | 2022-03-08 10:32:42.895
Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:43.138
Socket (2) | Closed. | 2022-03-08 10:32:43.138
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ff83b160000 | 2022-03-08 10:32:43.716
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ff83b110000 | 2022-03-08 10:32:43.721
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ff83b060000 | 2022-03-08 10:32:43.726
Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff80aff0000 | 2022-03-08 10:32:43.737
[2022-03-08 11:27:55]
Sierra Chart Engineering - Posts: 104357
Zip up all of your DLL files, that are listed here:

DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-08 10:32:08.275

And attach them and then we will run a test. There must be something about the searching of files which is not working right due to the similar names.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-08 11:48:36]
Mark Sear - Posts: 39
I have attached the files as requested.
Attachment Deleted.
Private File
[2022-03-09 02:27:43]
Sierra Chart Engineering - Posts: 104357
All these files got loaded properly for us:
Loading DLL: \Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7fffc2620000 | 2022-03-08 21:25:37.476
Loading DLL: \Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7fffc5e10000 | 2022-03-08 21:25:37.488
Loading DLL: \Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7fffc42e0000 | 2022-03-08 21:25:37.503


Loading DLL: \Data\Inteligex.dll (Inteligex_64.dll). Handle: 7fffbf090000 | 2022-03-08 21:25:37.581

So therefore there is just something about this particular file on the systems that have an issue. We are adding some additional logging. We still do not know what the issue is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-09 02:34:28
[2022-03-09 13:51:17]
Mark Sear - Posts: 39
Ok let me know when that's ready please.

As I said at the beginning of the thread I mistakenly uploaded a file which was Inteligex_64 (1).dll, I'm wondering whether this contributed to the problem.
[2022-03-09 13:59:26]
Sierra Chart Engineering - Posts: 104357
We will let you know. We can get this out today.

at the beginning of the thread I mistakenly uploaded a file which was Inteligex_64 (1).dll,
It should not but as long as that file is not in the Data folder with the other DLLs it is not going to cause an issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-09 13:59:41
[2022-03-10 23:28:29]
Sierra_Chart Engineering - Posts: 6483
We will have a new release out later this evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-14 15:42:08]
Mark Sear - Posts: 39
Can you let me know what you know from your new release please?

Many thanks,

Peter
[2022-03-14 16:13:38]
Sierra Chart Engineering - Posts: 104357
Update to the very latest prerelease. Instructions:
Software Download: Fast Update


And then we need to see the Message Log again after you go into the Add Custom Study window. Hopefully we will get better idea about the problem now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-14 17:34:06]
Mark Sear - Posts: 39
here you go:

Reading Internal Order ID file. | 2022-03-14 17:33:03.801
Reading Trade Orders file. | 2022-03-14 17:33:03.901
Reading Trade Positions file. | 2022-03-14 17:33:03.901
Reading Trade Account Data files. | 2022-03-14 17:33:03.902
UDPListener (1512). Port 22904 | Listening on UDP port 22904. | 2022-03-14 17:33:03.925
Software version: 2364 64-bit | 2022-03-14 17:33:03.925
Primary Thread ID: 18496 | 2022-03-14 17:33:03.925
Usage end date: 2022-06-17 | 2022-03-14 17:33:03.925
Enabled for: Sierra Chart Historical Data Service. | 2022-03-14 17:33:03.925
Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-14 17:33:03.925
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-14 17:33:03.925
Current selected Data/Trading service: SC Data - All Services | 2022-03-14 17:33:03.925
Custom symbol settings values: enabled | 2022-03-14 17:33:03.925
Chart Update Interval: 500 | 2022-03-14 17:33:03.925
Intraday Data Storage Time Unit: 1 | 2022-03-14 17:33:03.925
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-14 17:33:03.925
2022-03-14 17:33:03 Local computer time in UTC | 2022-03-14 17:33:03.925
2022-03-14 17:33:03 Local computer time in SC Time Zone | 2022-03-14 17:33:03.925
2022-03-14 17:33:03 Server time in UTC | 2022-03-14 17:33:03.925
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-14 17:33:03.925
Program path: C:\SierraChart\ | 2022-03-14 17:33:03.925
Data Files path: C:\SierraChart\Data\ | 2022-03-14 17:33:03.925
OS Version Number: 10.0 | 2022-03-14 17:33:03.925
Locale Setting: C | 2022-03-14 17:33:03.925
Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-14 17:33:03.925
Date Time Of Last Edit: 2022-03-14 22:48:32
[2022-03-14 22:48:15]
Sierra Chart Engineering - Posts: 104357
You need to run version 2368 which is the prerelease. This is not the latest prerelease. Update instructions:

Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-15 10:26:38]
Mark Sear - Posts: 39
Done that. Here's the log:

Reading Internal Order ID file. | 2022-03-15 10:24:01.951
Reading Trade Orders file. | 2022-03-15 10:24:02.066
Reading Trade Positions file. | 2022-03-15 10:24:02.066
Reading Trade Account Data files. | 2022-03-15 10:24:02.067
UDPListener (1548). Port 22904 | Listening on UDP port 22904. | 2022-03-15 10:24:02.105
Software version: 2368 64-bit | 2022-03-15 10:24:02.105
Primary Thread ID: 16744 | 2022-03-15 10:24:02.105
Usage end date: 2022-06-17 | 2022-03-15 10:24:02.105
Enabled for: Sierra Chart Historical Data Service. | 2022-03-15 10:24:02.105
Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-15 10:24:02.105
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-15 10:24:02.105
Current selected Data/Trading service: SC Data - All Services | 2022-03-15 10:24:02.105
Custom symbol settings values: enabled | 2022-03-15 10:24:02.105
Chart Update Interval: 500 | 2022-03-15 10:24:02.105
Intraday Data Storage Time Unit: 1 | 2022-03-15 10:24:02.105
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-15 10:24:02.105
2022-03-15 10:24:02 Local computer time in UTC | 2022-03-15 10:24:02.105
2022-03-15 10:24:02 Local computer time in SC Time Zone | 2022-03-15 10:24:02.105
2022-03-15 10:23:59 Server time in UTC | 2022-03-15 10:24:02.105
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-03-15 10:24:02.105
Program path: C:\SierraChart\ | 2022-03-15 10:24:02.105
Data Files path: C:\SierraChart\Data\ | 2022-03-15 10:24:02.105
OS Version Number: 10.0 | 2022-03-15 10:24:02.106
Locale Setting: C | 2022-03-15 10:24:02.106
DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-15 10:24:02.106
Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-15 10:24:02.106
Crash reporter started: true | 2022-03-15 10:24:02.106

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-15 10:24:02.126
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 10:24:02.172
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-15 10:24:02.221
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-15 10:24:02.221
Received 5 login tokens. | 2022-03-15 10:24:02.297
Symbol settings MD5 received. Request ID: 1. | 2022-03-15 10:24:04.006
Requested symbol settings for service code scdataallservices. Request ID: 2. | 2022-03-15 10:24:04.006
Symbol settings received. Request ID: 2. | 2022-03-15 10:24:06.570
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-03-15 10:24:06.779
The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\ExampleChartbook.cht | 2022-03-15 10:24:06.779 *

SC Data - All Services | Connected to server complete. | 2022-03-15 10:24:08.781
Triggering next historical data download in queue. | 2022-03-15 10:24:08.781
Triggering next historical data download in queue. | 2022-03-15 10:24:08.781
Triggering next historical data download in queue. | 2022-03-15 10:24:08.781
Triggering next historical data download in queue. | 2022-03-15 10:24:08.781
No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784
No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784
No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784
No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784
MESM22-CME 3 Min #1 | Reloading chart. | 2022-03-15 10:24:29.107
Mapping MESM22-CME to MESM22. Service code: cme | 2022-03-15 10:24:29.609
Using symbol data fast lookup vector | 2022-03-15 10:24:29.609
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESM22-CME (MESM22). ID: 1 Service code: cme | 2022-03-15 10:24:29.609
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-15 10:24:29.609
SC DTC Delayed Exchange Data | Requesting security definition data for: MESM22-CME (MESM22). ID: 1 | 2022-03-15 10:24:29.609
Starting DelayedDownloadMonitoringTimer | 2022-03-15 10:24:29.609
Starting HDTimeoutTimer | 2022-03-15 10:24:29.609
Added historical Intraday data request for MESM22-CME to the queue. | 2022-03-15 10:24:29.610
Intraday data recording state for symbol MESM22-CME is set to download 'Pending'. | 2022-03-15 10:24:29.610
Triggering next historical data download in queue. | 2022-03-15 10:24:29.610
DTC Client socket (1) | Creating socket. | 2022-03-15 10:24:29.610
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-15 10:24:29.610
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-15 10:24:29.610
Delaying start of download for MESM22-CME | 2022-03-15 10:24:29.623
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-15 10:24:29.725
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-15 10:24:29.725
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-15 10:24:29.725
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-15 10:24:29.918
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-15 10:24:29.918
SC DTC Delayed Exchange Data | Received logon response. | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESM22-CME -> MESM22 | 2022-03-15 10:24:30.602
SC DTC Delayed Exchange Data | Received security definition for symbol MESM22-CME | 2022-03-15 10:24:30.796
HD Request # 1 | Downloading Intraday chart data for MESM22-CME to the file MESM22-CME.scid. Service: cme | 2022-03-15 10:24:35.608
HD Request # 1 | Download start date-time: 2022-03-14 17:24:05.000000. File last date-time: 2022-03-14 17:24:05.000000 | 2022-03-15 10:24:35.608
HD Request # 1 | Using server: ds21.sierracharts.com port 10150 | 2022-03-15 10:24:35.608
Socket (2) | Creating socket. | 2022-03-15 10:24:35.608
Socket (2) | New receive buffer size: 5242880 | 2022-03-15 10:24:35.608
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-15 10:24:35.608
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-15 10:24:35.870
HD Request # 1 | Sending historical data logon request message. | 2022-03-15 10:24:35.871
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-14 17:24:05. Record interval: 1. Symbol: MESM22 | 2022-03-15 10:24:36.433
HD Request # 1 | Decompressing data. | 2022-03-15 10:24:36.550
HD Request # 1 | Receiving Intraday data for MESM22-CME starting at 2022-03-14 17:24:05.122000 | 2022-03-15 10:24:37.163
HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-14 17:24:05.122000 | 2022-03-15 10:24:37.572
Socket (2) | CloseSocket call. | 2022-03-15 10:24:37.574
Historical data download thread signaled to stop. | 2022-03-15 10:24:37.574
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-15 10:24:37.574
HD Request # 1 | Received 34123 Intraday data records from 2022-03-14 17:24:05.122000 to 2022-03-15 10:14:31.399000 (16.8 hours) and wrote 34123 records for MESM22-CME | 2022-03-15 10:24:37.574
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-15 10:14:31.399000 | 2022-03-15 10:24:37.574
HD Request # 1 | Completion time: 2s | 2022-03-15 10:24:37.575
HD Request # 1 | Intraday data download complete for MESM22-CME. Unique request ID: 1 | 2022-03-15 10:24:37.575
Removing historical data download ID 1. | 2022-03-15 10:24:37.575
Real-time Intraday chart data file updates started for MESM22-CME | 2022-03-15 10:24:37.575
Opened cached Intraday file: C:\SierraChart\Data\MESM22-CME.scid. Thread ID: 16744 | 2022-03-15 10:24:37.575
Intraday chart data file opened for MESM22-CME | 2022-03-15 10:24:37.575
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-15 10:24:37.575

Triggering next historical data download in queue. | 2022-03-15 10:24:37.575
No download requests in the queue to start downloads for. | 2022-03-15 10:24:37.575
Socket (2) | Socket gracefully closed by remote side. | 2022-03-15 10:24:37.696
Socket (2) | Closed. | 2022-03-15 10:24:37.697
Found DLL: Enigma-Inteligex-Lite_64.dll | 2022-03-15 10:25:33.852
Found DLL: Enigma-Inteligex-MarketMomentum_64.dll | 2022-03-15 10:25:33.852
Found DLL: Enigma-Inteligex_64.dll | 2022-03-15 10:25:33.852
Found DLL: Inteligex_64.dll | 2022-03-15 10:25:33.852
Found DLL: UserContributedStudies_64.dll | 2022-03-15 10:25:33.852
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ff82c670000 | 2022-03-15 10:25:33.859
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ff81dfc0000 | 2022-03-15 10:25:33.864
Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ff81b720000 | 2022-03-15 10:25:33.870
InternalVersionNumberToFileNameMap is empty for Inteligex | 2022-03-15 10:25:33.872 *
Closest match search for: C:\SierraChart\Data\Inteligex.dll returned empty result. | 2022-03-15 10:25:33.872 *
Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fffcdeb0000 | 2022-03-15 10:25:34.233
[2022-03-15 13:14:55]
Sierra Chart Engineering - Posts: 104357
We finally have some good information here. We need to study this and examine the code and figure out what is happening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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