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Date/Time: Fri, 26 Apr 2024 04:52:59 +0000



Delayed Futures Data

View Count: 379

[2022-02-24 15:20:35]
shanks001 - Posts: 1
AGAIN with the delayed data. why does this KEEP HAPPENING
[2022-02-24 16:05:56]
John - SC Support - Posts: 31131
Everything on your account looks good. If you are still having an issue then we need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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