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Date/Time: Wed, 29 May 2024 00:16:18 +0000



Delayed Data for Stocks after data feed setup

View Count: 556

[2022-02-23 20:52:43]
User180924 - Posts: 2
Hello,

I went through the setup process for my SC Data feed, but my charts are showing delayed data

For example, when i go to File -> Find Symbol, and then I choose a NASDAQ stock from my "real time" feed (it lists real time next to NASDAQ), it opens a bar chart and it states the data is delayed

I read on the boards that sometimes it's the bar chart, so i went into the chart settings and set it to candlestick, but still no luck

I did create a Loom video if that helps - https://www.loom.com/share/379686636dee480483602dd1bd06ebc4

Here's the message log below. Thanks for the help!

Created the DTC Protocol server. | 2022-02-23 20:29:21.065
DTC Protocol Server listening on port 11099. | 2022-02-23 20:29:21.066
Reading Internal Order ID file. | 2022-02-23 20:29:21.066
Reading Trade Orders file. | 2022-02-23 20:29:21.185
Reading Trade Positions file. | 2022-02-23 20:29:21.186
Reading Trade Account Data files. | 2022-02-23 20:29:21.186
Software version: 2361 64-bit | 2022-02-23 20:29:21.213
Primary Thread ID: 19544 | 2022-02-23 20:29:21.214
Usage end date: 2022-09-09 | 2022-02-23 20:29:21.214
Enabled for: Advanced Features 2. | 2022-02-23 20:29:21.214
Enabled for: Sierra Chart Historical Data Service. | 2022-02-23 20:29:21.214
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2022-02-23 20:29:21.214
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-02-23 20:29:21.214
Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-23 20:29:21.214
Enabled for exchange: S&P Indices | 2022-02-23 20:29:21.214
Enabled for exchange: Dow Jones Indices | 2022-02-23 20:29:21.214
Enabled for exchange: CBOE Indices | 2022-02-23 20:29:21.214
Enabled for exchange: NASDAQ Indices | 2022-02-23 20:29:21.214
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2022-02-23 20:29:21.214
Enabled for exchange: Euronext Equities Delayed | 2022-02-23 20:29:21.214
Enabled for exchange2: fairx_exchange.data | 2022-02-23 20:29:21.214
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-23 20:29:21.214
Current selected Data/Trading service: SC Data - All Services | 2022-02-23 20:29:21.214
Custom symbol settings values: enabled | 2022-02-23 20:29:21.214
Chart Update Interval: 500 | 2022-02-23 20:29:21.214
Intraday Data Storage Time Unit: 1 | 2022-02-23 20:29:21.214
Time Zone: +00:00:00 (UTC+00) | 2022-02-23 20:29:21.214
2022-02-23 20:29:21 Local computer time in UTC | 2022-02-23 20:29:21.214
2022-02-23 20:29:21 Local computer time in SC Time Zone | 2022-02-23 20:29:21.214
2022-02-23 20:29:19 Server time in UTC | 2022-02-23 20:29:21.214
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-02-23 20:29:21.214
Program path: C:\SierraChart\ | 2022-02-23 20:29:21.214
Data Files path: C:\SierraChart\Data\ | 2022-02-23 20:29:21.214
OS Version Number: 10.0 | 2022-02-23 20:29:21.214
Locale Setting: C | 2022-02-23 20:29:21.214
DLLs: delta_64.dll, TicinoSuite_64.dll, UserContributedStudies_64.dll, VolMultiplier_64.dll | 2022-02-23 20:29:21.214
Allowed protected custom studies: TicinoSuite | 2022-02-23 20:29:21.214

Created the DTC Protocol historical data server. | 2022-02-23 20:29:21.236
HD Server Manager | Listening on port 11098. | 2022-02-23 20:29:21.237
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-02-23 20:29:21.238
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-02-23 20:29:21.293
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-02-23 20:29:21.480
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-02-23 20:29:21.480
Received 5 login tokens. | 2022-02-23 20:29:21.797
Symbol settings MD5 received. Request ID: 1. | 2022-02-23 20:29:23.620
Symbol settings are up-to-date for scdataallservices. | 2022-02-23 20:29:23.620

SC Data - All Services | Connected to server complete. | 2022-02-23 20:29:28.087
Triggering next historical data download in queue. | 2022-02-23 20:29:28.088
Triggering next historical data download in queue. | 2022-02-23 20:29:28.088
Triggering next historical data download in queue. | 2022-02-23 20:29:28.088
Triggering next historical data download in queue. | 2022-02-23 20:29:28.088
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-02-23 20:29:28.093
No download requests in the queue to start downloads for. | 2022-02-23 20:29:28.093
No download requests in the queue to start downloads for. | 2022-02-23 20:29:28.093
No download requests in the queue to start downloads for. | 2022-02-23 20:29:28.093
No download requests in the queue to start downloads for. | 2022-02-23 20:29:28.093
AMD-NQTV 1 Min #1 | Reloading chart. | 2022-02-23 20:29:53.869
Mapping AMD-NQTV to AMD-NQTV. Service code: nasdaq_exchange.data | 2022-02-23 20:29:54.364
Using symbol data fast lookup vector | 2022-02-23 20:29:54.364
SC DTC Delayed Exchange Data | Starting real-time market data updates for: AMD-NQTV (AMD-NQTV). ID: 1 Service code: nasdaq_exchange.data | 2022-02-23 20:29:54.364
SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2022-02-23 20:29:54.364
SC DTC Delayed Exchange Data | Requesting security definition data for: AMD-NQTV (AMD-NQTV). ID: 1 | 2022-02-23 20:29:54.365
Starting DelayedDownloadMonitoringTimer | 2022-02-23 20:29:54.365
Starting HDTimeoutTimer | 2022-02-23 20:29:54.365
Added historical Intraday data request for AMD-NQTV to the queue. | 2022-02-23 20:29:54.366
Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. | 2022-02-23 20:29:54.366
Triggering next historical data download in queue. | 2022-02-23 20:29:54.366
DTC Client socket (1) | Creating socket. | 2022-02-23 20:29:54.367
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-23 20:29:54.367
DTC Client socket (1) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:29:54.367
Delaying start of download for AMD-NQTV | 2022-02-23 20:29:54.389
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-02-23 20:29:54.444
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-02-23 20:29:54.444
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-23 20:29:54.444
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-02-23 20:29:54.538
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-02-23 20:29:54.538
SC DTC Delayed Exchange Data | Received logon response. | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Successfully connected. | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV | 2022-02-23 20:29:55.160
SC DTC Delayed Exchange Data | Received security definition for symbol AMD-NQTV | 2022-02-23 20:29:55.408
HD Request # 1 | Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data | 2022-02-23 20:30:00.382
HD Request # 1 | Download start date-time: 2022-02-23 20:05:48.000000. File last date-time: 2022-02-23 20:05:48.000000 | 2022-02-23 20:30:00.383
HD Request # 1 | Using server: ds25.sierracharts.com port 10149 | 2022-02-23 20:30:00.383
Socket (2) | Creating socket. | 2022-02-23 20:30:00.383
Socket (2) | New receive buffer size: 5242880 | 2022-02-23 20:30:00.383
Socket (2) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:30:00.383
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-02-23 20:30:00.550
HD Request # 1 | Sending historical data logon request message. | 2022-02-23 20:30:00.550
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-02-23 20:05:48. Record interval: 1. Symbol: AMD-NQTV | 2022-02-23 20:30:01.073
HD Request # 1 | Decompressing data. | 2022-02-23 20:30:01.160
HD Request # 1 | Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:05:48.233000 | 2022-02-23 20:30:01.161
Socket (2) | CloseSocket call. | 2022-02-23 20:30:01.259
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-23 20:30:01.259
Historical data download thread signaled to stop. | 2022-02-23 20:30:01.259
HD Request # 1 | Timestamp of first Intraday data file record written: 2022-02-23 20:05:48.233000 | 2022-02-23 20:30:01.259
HD Request # 1 | Received 442 Intraday data records from 2022-02-23 20:05:48.233000 to 2022-02-23 20:14:59.331000 (9.2 minutes) and wrote 442 records for AMD-NQTV | 2022-02-23 20:30:01.259
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-02-23 20:14:59.331000 | 2022-02-23 20:30:01.268
HD Request # 1 | Completion time: 1s | 2022-02-23 20:30:01.268
HD Request # 1 | Intraday data download complete for AMD-NQTV. Unique request ID: 1 | 2022-02-23 20:30:01.268
Removing historical data download ID 1. | 2022-02-23 20:30:01.268
Real-time Intraday chart data file updates started for AMD-NQTV | 2022-02-23 20:30:01.268
Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 | 2022-02-23 20:30:01.268
Intraday chart data file opened for AMD-NQTV | 2022-02-23 20:30:01.268
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-02-23 20:30:01.268

Triggering next historical data download in queue. | 2022-02-23 20:30:01.268
No download requests in the queue to start downloads for. | 2022-02-23 20:30:01.268
Socket (2) | Socket gracefully closed by remote side. | 2022-02-23 20:30:01.334
Socket (2) | Closed. | 2022-02-23 20:30:01.334
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-23 20:30:34.468 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-23 20:30:34.468
DTC Client socket (1) | CloseSocket call. | 2022-02-23 20:30:34.468
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-23 20:30:34.468
DTC Client socket (1) | Closed. | 2022-02-23 20:30:34.468
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-02-23 20:30:34.469
DTC Client socket (0) | CloseSocket call. | 2022-02-23 20:30:34.469
SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-02-23 20:30:34.469
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2022-02-23 20:30:34.469
SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2022-02-23 20:30:36.462
DTC Client socket (1) | Creating socket. | 2022-02-23 20:30:36.463
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-23 20:30:36.463
DTC Client socket (1) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:30:36.463
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-02-23 20:30:39.548
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-02-23 20:30:39.548
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-23 20:30:39.549
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-02-23 20:30:39.645
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-02-23 20:30:39.645
SC DTC Delayed Exchange Data | Received logon response. | 2022-02-23 20:30:40.294
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-02-23 20:30:40.294
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-02-23 20:30:40.294
SC DTC Delayed Exchange Data | Successfully connected. | 2022-02-23 20:30:40.294
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-02-23 20:30:40.294
Added historical Intraday data request for AMD-NQTV to the queue. | 2022-02-23 20:30:40.295
Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. | 2022-02-23 20:30:40.295
Triggering next historical data download in queue. | 2022-02-23 20:30:40.296
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV | 2022-02-23 20:30:40.296
HD Request # 2 | Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data | 2022-02-23 20:30:40.298
HD Request # 2 | Download start date-time: 2022-02-23 20:15:15.000000. File last date-time: 2022-02-23 20:15:15.000000 | 2022-02-23 20:30:40.299
HD Request # 2 | Using server: ds25.sierracharts.com port 10150 | 2022-02-23 20:30:40.300
Socket (2) | Creating socket. | 2022-02-23 20:30:40.300
Socket (2) | New receive buffer size: 5242880 | 2022-02-23 20:30:40.300
Socket (2) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:30:40.300
SC DTC Delayed Exchange Data | Received security definition for symbol AMD-NQTV | 2022-02-23 20:30:40.611
HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-02-23 20:30:40.708
HD Request # 2 | Sending historical data logon request message. | 2022-02-23 20:30:40.708
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-02-23 20:15:15. Record interval: 1. Symbol: AMD-NQTV | 2022-02-23 20:30:41.380
HD Request # 2 | Decompressing data. | 2022-02-23 20:30:41.471
HD Request # 2 | Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:15:15.076000 | 2022-02-23 20:30:41.471
Socket (2) | CloseSocket call. | 2022-02-23 20:30:41.472
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-23 20:30:41.472
Historical data download thread signaled to stop. | 2022-02-23 20:30:41.472
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-02-23 20:15:15.076000 | 2022-02-23 20:30:41.472
HD Request # 2 | Received 22 Intraday data records from 2022-02-23 20:15:15.076000 to 2022-02-23 20:15:39.123000 (24.0 seconds) and wrote 22 records for AMD-NQTV | 2022-02-23 20:30:41.472
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-02-23 20:15:39.123000 | 2022-02-23 20:30:41.477
Added 1 Time and Sales records to Intraday data file for AMD-NQTV after download. | 2022-02-23 20:30:41.477
HD Request # 2 | Completion time: 1s | 2022-02-23 20:30:41.477
HD Request # 2 | Intraday data download complete for AMD-NQTV. Unique request ID: 2 | 2022-02-23 20:30:41.477
Removing historical data download ID 2. | 2022-02-23 20:30:41.477
Real-time Intraday chart data file updates started for AMD-NQTV | 2022-02-23 20:30:41.477
Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 | 2022-02-23 20:30:41.481
Intraday chart data file opened for AMD-NQTV | 2022-02-23 20:30:41.481
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-02-23 20:30:41.481

Triggering next historical data download in queue. | 2022-02-23 20:30:41.481
No download requests in the queue to start downloads for. | 2022-02-23 20:30:41.481
Socket (2) | Socket gracefully closed by remote side. | 2022-02-23 20:30:41.551
Socket (2) | Closed. | 2022-02-23 20:30:41.551
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-23 20:31:19.839 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-23 20:31:19.839
DTC Client socket (1) | CloseSocket call. | 2022-02-23 20:31:19.839
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-02-23 20:31:19.839
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-23 20:31:19.839
DTC Client socket (1) | Closed. | 2022-02-23 20:31:19.839
DTC Client socket (0) | CloseSocket call. | 2022-02-23 20:31:19.840
SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-02-23 20:31:19.840
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2022-02-23 20:31:19.840
SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2022-02-23 20:31:21.840
DTC Client socket (2) | Creating socket. | 2022-02-23 20:31:21.840
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-02-23 20:31:21.840
DTC Client socket (2) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:31:21.840
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-02-23 20:31:22.102
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-02-23 20:31:22.102
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-23 20:31:22.102
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-02-23 20:31:22.360
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-02-23 20:31:22.360
SC DTC Delayed Exchange Data | Received logon response. | 2022-02-23 20:31:23.167
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-02-23 20:31:23.167
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-02-23 20:31:23.167
SC DTC Delayed Exchange Data | Successfully connected. | 2022-02-23 20:31:23.167
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-02-23 20:31:23.167
Added historical Intraday data request for AMD-NQTV to the queue. | 2022-02-23 20:31:23.167
Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. | 2022-02-23 20:31:23.167
Triggering next historical data download in queue. | 2022-02-23 20:31:23.167
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV | 2022-02-23 20:31:23.167
HD Request # 3 | Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data | 2022-02-23 20:31:23.167
HD Request # 3 | Download start date-time: 2022-02-23 20:16:00.000000. File last date-time: 2022-02-23 20:16:00.000000 | 2022-02-23 20:31:23.168
HD Request # 3 | Using server: ds25.sierracharts.com port 10149 | 2022-02-23 20:31:23.168
Socket (1) | Creating socket. | 2022-02-23 20:31:23.168
Socket (1) | New receive buffer size: 5242880 | 2022-02-23 20:31:23.168
Socket (1) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:31:23.168
SC DTC Delayed Exchange Data | Received security definition for symbol AMD-NQTV | 2022-02-23 20:31:23.610
HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-02-23 20:31:23.828
HD Request # 3 | Sending historical data logon request message. | 2022-02-23 20:31:23.828
HD Request # 3 | Requesting Intraday data. Start date-time: 2022-02-23 20:16:00. Record interval: 1. Symbol: AMD-NQTV | 2022-02-23 20:31:24.599
HD Request # 3 | Decompressing data. | 2022-02-23 20:31:24.695
HD Request # 3 | Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:16:00.246000 | 2022-02-23 20:31:24.696
Socket (1) | CloseSocket call. | 2022-02-23 20:31:24.697
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-23 20:31:24.697
Historical data download thread signaled to stop. | 2022-02-23 20:31:24.697
HD Request # 3 | Timestamp of first Intraday data file record written: 2022-02-23 20:16:00.246000 | 2022-02-23 20:31:24.697
HD Request # 3 | Received 22 Intraday data records from 2022-02-23 20:16:00.246000 to 2022-02-23 20:16:23.792000 (23.5 seconds) and wrote 22 records for AMD-NQTV | 2022-02-23 20:31:24.698
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-02-23 20:16:23.792000 | 2022-02-23 20:31:24.715
HD Request # 3 | Completion time: 1s | 2022-02-23 20:31:24.715
HD Request # 3 | Intraday data download complete for AMD-NQTV. Unique request ID: 3 | 2022-02-23 20:31:24.715
Removing historical data download ID 3. | 2022-02-23 20:31:24.715
Real-time Intraday chart data file updates started for AMD-NQTV | 2022-02-23 20:31:24.715
Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 | 2022-02-23 20:31:24.716
Intraday chart data file opened for AMD-NQTV | 2022-02-23 20:31:24.716
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-02-23 20:31:24.716

Triggering next historical data download in queue. | 2022-02-23 20:31:24.716
No download requests in the queue to start downloads for. | 2022-02-23 20:31:24.716
Socket (1) | Socket gracefully closed by remote side. | 2022-02-23 20:31:24.955
Socket (1) | Closed. | 2022-02-23 20:31:24.956
SC DTC Delayed Exchange Data | Server has requested a logoff. Reason: No heartbeat messages received for 60.4 seconds. Stopping connection. | 2022-02-23 20:32:23.080
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-02-23 20:32:23.080
DTC Client socket (2) | CloseSocket call. | 2022-02-23 20:32:23.081
SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-02-23 20:32:23.081
DTC Client socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-02-23 20:32:23.081
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2022-02-23 20:32:23.081
DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-23 20:32:23.198
SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2022-02-23 20:32:25.090
DTC Client socket (1) | Creating socket. | 2022-02-23 20:32:25.091
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-23 20:32:25.091
DTC Client socket (1) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:32:25.091
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-02-23 20:32:25.167
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-02-23 20:32:25.167
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-23 20:32:25.167
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-02-23 20:32:25.270
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-02-23 20:32:25.270
SC DTC Delayed Exchange Data | Received logon response. | 2022-02-23 20:32:25.893
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-02-23 20:32:25.893
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-02-23 20:32:25.893
SC DTC Delayed Exchange Data | Successfully connected. | 2022-02-23 20:32:25.894
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-02-23 20:32:25.894
Added historical Intraday data request for AMD-NQTV to the queue. | 2022-02-23 20:32:25.894
Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. | 2022-02-23 20:32:25.894
Triggering next historical data download in queue. | 2022-02-23 20:32:25.894
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV | 2022-02-23 20:32:25.894
HD Request # 4 | Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data | 2022-02-23 20:32:25.894
HD Request # 4 | Download start date-time: 2022-02-23 20:17:20.000000. File last date-time: 2022-02-23 20:17:20.000000 | 2022-02-23 20:32:25.894
HD Request # 4 | Using server: ds25.sierracharts.com port 10150 | 2022-02-23 20:32:25.894
Socket (3) | Creating socket. | 2022-02-23 20:32:25.894
Socket (3) | New receive buffer size: 5242880 | 2022-02-23 20:32:25.894
Socket (3) | Connecting to IP: 38.65.8.115. | 2022-02-23 20:32:25.894
HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-02-23 20:32:26.062
HD Request # 4 | Sending historical data logon request message. | 2022-02-23 20:32:26.062
SC DTC Delayed Exchange Data | Received security definition for symbol AMD-NQTV | 2022-02-23 20:32:26.086
HD Request # 4 | Requesting Intraday data. Start date-time: 2022-02-23 20:17:20. Record interval: 1. Symbol: AMD-NQTV | 2022-02-23 20:32:26.587
HD Request # 4 | Decompressing data. | 2022-02-23 20:32:26.663
HD Request # 4 | Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:17:20.784000 | 2022-02-23 20:32:26.665
Socket (3) | CloseSocket call. | 2022-02-23 20:32:26.667
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-02-23 20:32:26.667
Historical data download thread signaled to stop. | 2022-02-23 20:32:26.668
HD Request # 4 | Timestamp of first Intraday data file record written: 2022-02-23 20:17:20.784000 | 2022-02-23 20:32:26.668
HD Request # 4 | Received 5 Intraday data records from 2022-02-23 20:17:20.784000 to 2022-02-23 20:17:25.097000 (4.3 seconds) and wrote 5 records for AMD-NQTV | 2022-02-23 20:32:26.668
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-02-23 20:17:25.097000 | 2022-02-23 20:32:26.675
HD Request # 4 | Completion time: 1s | 2022-02-23 20:32:26.675
HD Request # 4 | Intraday data download complete for AMD-NQTV. Unique request ID: 4 | 2022-02-23 20:32:26.675
Removing historical data download ID 4. | 2022-02-23 20:32:26.675
Real-time Intraday chart data file updates started for AMD-NQTV | 2022-02-23 20:32:26.675
Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 | 2022-02-23 20:32:26.676
Intraday chart data file opened for AMD-NQTV | 2022-02-23 20:32:26.676
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-02-23 20:32:26.676

Triggering next historical data download in queue. | 2022-02-23 20:32:26.676
No download requests in the queue to start downloads for. | 2022-02-23 20:32:26.676
Socket (3) | Socket gracefully closed by remote side. | 2022-02-23 20:32:26.741
Socket (3) | Closed. | 2022-02-23 20:32:26.741
DTC Client socket (2) | Write has completed. Shutdown being performed. | 2022-02-23 20:32:26.937
DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-23 20:32:26.937
DTC Client socket (2) | Closed. | 2022-02-23 20:32:26.937
[2022-02-23 22:17:21]
John - SC Support - Posts: 31885
The issue is that you setup the old U.S. Equities data and not the new NASDAQ TotalView data. Here are a couple of options on how to move forward - choose one of the following.

The cheapest solution is to do the following, which will give you the NASDAQ TotalView exchange free for next month:
- Change your symbols to remove the "-NQTV" after the ticker in order to get the U.S. Equities data from our Sierra Chart Exchange Data Feed.
- Deactivate the renewal of the U.S. Equities exchange today by selecting the "Deactivate" button for the exchange on this page (this will stop the U.S. Equities data at the end of the month):
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges
- On the first day of next month start the NASDAQ TotalView data by going through the setup instructions here:
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*

The easiest solution would be to do the following, which will give you the NASDAQ TotalView exchange free for the remainder of February:
- Deactivate the U.S. Equities exchange today by selecting the "Deactivate" button for the exchange on this page:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges
- Start the NASDAQ TotalView data by going through the setup instructions here:
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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