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Delayed Data for Stocks after data feed setup

View Count: 537

[2022-02-23 20:52:43] #1 [Go To First Post]
User180924 - Posts: 2
Hello, I went through the setup process for my SC Data feed, but my charts are showing delayed data For example, when i go to File -> Find Symbol, and then I choose a NASDAQ stock from my "real time" feed (it lists real time next to NASDAQ), it opens a bar chart and it states the data is delayed I read on the boards that sometimes it's the bar chart, so i went into the chart settings and set it to candlestick, but still no luck I did create a Loom video if that helps - https://www.loom.com/share/379686636dee480483602dd1bd06ebc4 Here's the message log below. Thanks for the help! Created the DTC Protocol server. \| 2022-02-23 20:29:21.065 DTC Protocol Server listening on port 11099. \| 2022-02-23 20:29:21.066 Reading Internal Order ID file. \| 2022-02-23 20:29:21.066 Reading Trade Orders file. \| 2022-02-23 20:29:21.185 Reading Trade Positions file. \| 2022-02-23 20:29:21.186 Reading Trade Account Data files. \| 2022-02-23 20:29:21.186 Software version: 2361 64-bit \| 2022-02-23 20:29:21.213 Primary Thread ID: 19544 \| 2022-02-23 20:29:21.214 Usage end date: 2022-09-09 \| 2022-02-23 20:29:21.214 Enabled for: Advanced Features 2. \| 2022-02-23 20:29:21.214 Enabled for: Sierra Chart Historical Data Service. \| 2022-02-23 20:29:21.214 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2022-02-23 20:29:21.214 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-02-23 20:29:21.214 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-02-23 20:29:21.214 Enabled for exchange: S&P Indices \| 2022-02-23 20:29:21.214 Enabled for exchange: Dow Jones Indices \| 2022-02-23 20:29:21.214 Enabled for exchange: CBOE Indices \| 2022-02-23 20:29:21.214 Enabled for exchange: NASDAQ Indices \| 2022-02-23 20:29:21.214 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) \| 2022-02-23 20:29:21.214 Enabled for exchange: Euronext Equities Delayed \| 2022-02-23 20:29:21.214 Enabled for exchange2: fairx_exchange.data \| 2022-02-23 20:29:21.214 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-02-23 20:29:21.214 Current selected Data/Trading service: SC Data - All Services \| 2022-02-23 20:29:21.214 Custom symbol settings values: enabled \| 2022-02-23 20:29:21.214 Chart Update Interval: 500 \| 2022-02-23 20:29:21.214 Intraday Data Storage Time Unit: 1 \| 2022-02-23 20:29:21.214 Time Zone: +00:00:00 (UTC+00) \| 2022-02-23 20:29:21.214 2022-02-23 20:29:21 Local computer time in UTC \| 2022-02-23 20:29:21.214 2022-02-23 20:29:21 Local computer time in SC Time Zone \| 2022-02-23 20:29:21.214 2022-02-23 20:29:19 Server time in UTC \| 2022-02-23 20:29:21.214 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2022-02-23 20:29:21.214 Program path: C:\SierraChart\ \| 2022-02-23 20:29:21.214 Data Files path: C:\SierraChart\Data\ \| 2022-02-23 20:29:21.214 OS Version Number: 10.0 \| 2022-02-23 20:29:21.214 Locale Setting: C \| 2022-02-23 20:29:21.214 DLLs: delta_64.dll, TicinoSuite_64.dll, UserContributedStudies_64.dll, VolMultiplier_64.dll \| 2022-02-23 20:29:21.214 Allowed protected custom studies: TicinoSuite \| 2022-02-23 20:29:21.214 Created the DTC Protocol historical data server. \| 2022-02-23 20:29:21.236 HD Server Manager \| Listening on port 11098. \| 2022-02-23 20:29:21.237 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. \| 2022-02-23 20:29:21.238 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2022-02-23 20:29:21.293 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-02-23 20:29:21.480 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2022-02-23 20:29:21.480 Received 5 login tokens. \| 2022-02-23 20:29:21.797 Symbol settings MD5 received. Request ID: 1. \| 2022-02-23 20:29:23.620 Symbol settings are up-to-date for scdataallservices. \| 2022-02-23 20:29:23.620 SC Data - All Services \| Connected to server complete. \| 2022-02-23 20:29:28.087 Triggering next historical data download in queue. \| 2022-02-23 20:29:28.088 Triggering next historical data download in queue. \| 2022-02-23 20:29:28.088 Triggering next historical data download in queue. \| 2022-02-23 20:29:28.088 Triggering next historical data download in queue. \| 2022-02-23 20:29:28.088 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. \| 2022-02-23 20:29:28.093 No download requests in the queue to start downloads for. \| 2022-02-23 20:29:28.093 No download requests in the queue to start downloads for. \| 2022-02-23 20:29:28.093 No download requests in the queue to start downloads for. \| 2022-02-23 20:29:28.093 No download requests in the queue to start downloads for. \| 2022-02-23 20:29:28.093 AMD-NQTV 1 Min #1 \| Reloading chart. \| 2022-02-23 20:29:53.869 Mapping AMD-NQTV to AMD-NQTV. Service code: nasdaq_exchange.data \| 2022-02-23 20:29:54.364 Using symbol data fast lookup vector \| 2022-02-23 20:29:54.364 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: AMD-NQTV (AMD-NQTV). ID: 1 Service code: nasdaq_exchange.data \| 2022-02-23 20:29:54.364 SC DTC Delayed Exchange Data \| Connecting to the server ds25.sierracharts.com. Port 10043 \| 2022-02-23 20:29:54.364 SC DTC Delayed Exchange Data \| Requesting security definition data for: AMD-NQTV (AMD-NQTV). ID: 1 \| 2022-02-23 20:29:54.365 Starting DelayedDownloadMonitoringTimer \| 2022-02-23 20:29:54.365 Starting HDTimeoutTimer \| 2022-02-23 20:29:54.365 Added historical Intraday data request for AMD-NQTV to the queue. \| 2022-02-23 20:29:54.366 Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. \| 2022-02-23 20:29:54.366 Triggering next historical data download in queue. \| 2022-02-23 20:29:54.366 DTC Client socket (1) \| Creating socket. \| 2022-02-23 20:29:54.367 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-02-23 20:29:54.367 DTC Client socket (1) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:29:54.367 Delaying start of download for AMD-NQTV \| 2022-02-23 20:29:54.389 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2022-02-23 20:29:54.444 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2022-02-23 20:29:54.444 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-02-23 20:29:54.444 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:29:54.538 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2022-02-23 20:29:54.538 SC DTC Delayed Exchange Data \| Received logon response. \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Successfully connected. \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV \| 2022-02-23 20:29:55.160 SC DTC Delayed Exchange Data \| Received security definition for symbol AMD-NQTV \| 2022-02-23 20:29:55.408 HD Request # 1 \| Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data \| 2022-02-23 20:30:00.382 HD Request # 1 \| Download start date-time: 2022-02-23 20:05:48.000000. File last date-time: 2022-02-23 20:05:48.000000 \| 2022-02-23 20:30:00.383 HD Request # 1 \| Using server: ds25.sierracharts.com port 10149 \| 2022-02-23 20:30:00.383 Socket (2) \| Creating socket. \| 2022-02-23 20:30:00.383 Socket (2) \| New receive buffer size: 5242880 \| 2022-02-23 20:30:00.383 Socket (2) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:30:00.383 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:30:00.550 HD Request # 1 \| Sending historical data logon request message. \| 2022-02-23 20:30:00.550 HD Request # 1 \| Requesting Intraday data. Start date-time: 2022-02-23 20:05:48. Record interval: 1. Symbol: AMD-NQTV \| 2022-02-23 20:30:01.073 HD Request # 1 \| Decompressing data. \| 2022-02-23 20:30:01.160 HD Request # 1 \| Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:05:48.233000 \| 2022-02-23 20:30:01.161 Socket (2) \| CloseSocket call. \| 2022-02-23 20:30:01.259 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-02-23 20:30:01.259 Historical data download thread signaled to stop. \| 2022-02-23 20:30:01.259 HD Request # 1 \| Timestamp of first Intraday data file record written: 2022-02-23 20:05:48.233000 \| 2022-02-23 20:30:01.259 HD Request # 1 \| Received 442 Intraday data records from 2022-02-23 20:05:48.233000 to 2022-02-23 20:14:59.331000 (9.2 minutes) and wrote 442 records for AMD-NQTV \| 2022-02-23 20:30:01.259 HD Request # 1 \| Add time&sales data \| Remembered last file record date-time: 2022-02-23 20:14:59.331000 \| 2022-02-23 20:30:01.268 HD Request # 1 \| Completion time: 1s \| 2022-02-23 20:30:01.268 HD Request # 1 \| Intraday data download complete for AMD-NQTV. Unique request ID: 1 \| 2022-02-23 20:30:01.268 Removing historical data download ID 1. \| 2022-02-23 20:30:01.268 Real-time Intraday chart data file updates started for AMD-NQTV \| 2022-02-23 20:30:01.268 Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 \| 2022-02-23 20:30:01.268 Intraday chart data file opened for AMD-NQTV \| 2022-02-23 20:30:01.268 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2022-02-23 20:30:01.268 Triggering next historical data download in queue. \| 2022-02-23 20:30:01.268 No download requests in the queue to start downloads for. \| 2022-02-23 20:30:01.268 Socket (2) \| Socket gracefully closed by remote side. \| 2022-02-23 20:30:01.334 Socket (2) \| Closed. \| 2022-02-23 20:30:01.334 DTC Client socket (1) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2022-02-23 20:30:34.468 * DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-02-23 20:30:34.468 DTC Client socket (1) \| CloseSocket call. \| 2022-02-23 20:30:34.468 DTC Client socket (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-02-23 20:30:34.468 DTC Client socket (1) \| Closed. \| 2022-02-23 20:30:34.468 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2022-02-23 20:30:34.469 DTC Client socket (0) \| CloseSocket call. \| 2022-02-23 20:30:34.469 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2022-02-23 20:30:34.469 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2022-02-23 20:30:34.469 SC DTC Delayed Exchange Data \| Connecting to the server ds25.sierracharts.com. Port 10043 \| 2022-02-23 20:30:36.462 DTC Client socket (1) \| Creating socket. \| 2022-02-23 20:30:36.463 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-02-23 20:30:36.463 DTC Client socket (1) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:30:36.463 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2022-02-23 20:30:39.548 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2022-02-23 20:30:39.548 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-02-23 20:30:39.549 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:30:39.645 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2022-02-23 20:30:39.645 SC DTC Delayed Exchange Data \| Received logon response. \| 2022-02-23 20:30:40.294 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2022-02-23 20:30:40.294 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2022-02-23 20:30:40.294 SC DTC Delayed Exchange Data \| Successfully connected. \| 2022-02-23 20:30:40.294 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2022-02-23 20:30:40.294 Added historical Intraday data request for AMD-NQTV to the queue. \| 2022-02-23 20:30:40.295 Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. \| 2022-02-23 20:30:40.295 Triggering next historical data download in queue. \| 2022-02-23 20:30:40.296 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV \| 2022-02-23 20:30:40.296 HD Request # 2 \| Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data \| 2022-02-23 20:30:40.298 HD Request # 2 \| Download start date-time: 2022-02-23 20:15:15.000000. File last date-time: 2022-02-23 20:15:15.000000 \| 2022-02-23 20:30:40.299 HD Request # 2 \| Using server: ds25.sierracharts.com port 10150 \| 2022-02-23 20:30:40.300 Socket (2) \| Creating socket. \| 2022-02-23 20:30:40.300 Socket (2) \| New receive buffer size: 5242880 \| 2022-02-23 20:30:40.300 Socket (2) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:30:40.300 SC DTC Delayed Exchange Data \| Received security definition for symbol AMD-NQTV \| 2022-02-23 20:30:40.611 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:30:40.708 HD Request # 2 \| Sending historical data logon request message. \| 2022-02-23 20:30:40.708 HD Request # 2 \| Requesting Intraday data. Start date-time: 2022-02-23 20:15:15. Record interval: 1. Symbol: AMD-NQTV \| 2022-02-23 20:30:41.380 HD Request # 2 \| Decompressing data. \| 2022-02-23 20:30:41.471 HD Request # 2 \| Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:15:15.076000 \| 2022-02-23 20:30:41.471 Socket (2) \| CloseSocket call. \| 2022-02-23 20:30:41.472 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-02-23 20:30:41.472 Historical data download thread signaled to stop. \| 2022-02-23 20:30:41.472 HD Request # 2 \| Timestamp of first Intraday data file record written: 2022-02-23 20:15:15.076000 \| 2022-02-23 20:30:41.472 HD Request # 2 \| Received 22 Intraday data records from 2022-02-23 20:15:15.076000 to 2022-02-23 20:15:39.123000 (24.0 seconds) and wrote 22 records for AMD-NQTV \| 2022-02-23 20:30:41.472 HD Request # 2 \| Add time&sales data \| Remembered last file record date-time: 2022-02-23 20:15:39.123000 \| 2022-02-23 20:30:41.477 Added 1 Time and Sales records to Intraday data file for AMD-NQTV after download. \| 2022-02-23 20:30:41.477 HD Request # 2 \| Completion time: 1s \| 2022-02-23 20:30:41.477 HD Request # 2 \| Intraday data download complete for AMD-NQTV. Unique request ID: 2 \| 2022-02-23 20:30:41.477 Removing historical data download ID 2. \| 2022-02-23 20:30:41.477 Real-time Intraday chart data file updates started for AMD-NQTV \| 2022-02-23 20:30:41.477 Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 \| 2022-02-23 20:30:41.481 Intraday chart data file opened for AMD-NQTV \| 2022-02-23 20:30:41.481 HD Request # 2 \| Enabling Intraday chart updating for symbol. \| 2022-02-23 20:30:41.481 Triggering next historical data download in queue. \| 2022-02-23 20:30:41.481 No download requests in the queue to start downloads for. \| 2022-02-23 20:30:41.481 Socket (2) \| Socket gracefully closed by remote side. \| 2022-02-23 20:30:41.551 Socket (2) \| Closed. \| 2022-02-23 20:30:41.551 DTC Client socket (1) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2022-02-23 20:31:19.839 * DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-02-23 20:31:19.839 DTC Client socket (1) \| CloseSocket call. \| 2022-02-23 20:31:19.839 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2022-02-23 20:31:19.839 DTC Client socket (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-02-23 20:31:19.839 DTC Client socket (1) \| Closed. \| 2022-02-23 20:31:19.839 DTC Client socket (0) \| CloseSocket call. \| 2022-02-23 20:31:19.840 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2022-02-23 20:31:19.840 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2022-02-23 20:31:19.840 SC DTC Delayed Exchange Data \| Connecting to the server ds25.sierracharts.com. Port 10043 \| 2022-02-23 20:31:21.840 DTC Client socket (2) \| Creating socket. \| 2022-02-23 20:31:21.840 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2022-02-23 20:31:21.840 DTC Client socket (2) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:31:21.840 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2022-02-23 20:31:22.102 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2022-02-23 20:31:22.102 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-02-23 20:31:22.102 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:31:22.360 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2022-02-23 20:31:22.360 SC DTC Delayed Exchange Data \| Received logon response. \| 2022-02-23 20:31:23.167 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2022-02-23 20:31:23.167 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2022-02-23 20:31:23.167 SC DTC Delayed Exchange Data \| Successfully connected. \| 2022-02-23 20:31:23.167 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2022-02-23 20:31:23.167 Added historical Intraday data request for AMD-NQTV to the queue. \| 2022-02-23 20:31:23.167 Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. \| 2022-02-23 20:31:23.167 Triggering next historical data download in queue. \| 2022-02-23 20:31:23.167 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV \| 2022-02-23 20:31:23.167 HD Request # 3 \| Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data \| 2022-02-23 20:31:23.167 HD Request # 3 \| Download start date-time: 2022-02-23 20:16:00.000000. File last date-time: 2022-02-23 20:16:00.000000 \| 2022-02-23 20:31:23.168 HD Request # 3 \| Using server: ds25.sierracharts.com port 10149 \| 2022-02-23 20:31:23.168 Socket (1) \| Creating socket. \| 2022-02-23 20:31:23.168 Socket (1) \| New receive buffer size: 5242880 \| 2022-02-23 20:31:23.168 Socket (1) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:31:23.168 SC DTC Delayed Exchange Data \| Received security definition for symbol AMD-NQTV \| 2022-02-23 20:31:23.610 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:31:23.828 HD Request # 3 \| Sending historical data logon request message. \| 2022-02-23 20:31:23.828 HD Request # 3 \| Requesting Intraday data. Start date-time: 2022-02-23 20:16:00. Record interval: 1. Symbol: AMD-NQTV \| 2022-02-23 20:31:24.599 HD Request # 3 \| Decompressing data. \| 2022-02-23 20:31:24.695 HD Request # 3 \| Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:16:00.246000 \| 2022-02-23 20:31:24.696 Socket (1) \| CloseSocket call. \| 2022-02-23 20:31:24.697 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-02-23 20:31:24.697 Historical data download thread signaled to stop. \| 2022-02-23 20:31:24.697 HD Request # 3 \| Timestamp of first Intraday data file record written: 2022-02-23 20:16:00.246000 \| 2022-02-23 20:31:24.697 HD Request # 3 \| Received 22 Intraday data records from 2022-02-23 20:16:00.246000 to 2022-02-23 20:16:23.792000 (23.5 seconds) and wrote 22 records for AMD-NQTV \| 2022-02-23 20:31:24.698 HD Request # 3 \| Add time&sales data \| Remembered last file record date-time: 2022-02-23 20:16:23.792000 \| 2022-02-23 20:31:24.715 HD Request # 3 \| Completion time: 1s \| 2022-02-23 20:31:24.715 HD Request # 3 \| Intraday data download complete for AMD-NQTV. Unique request ID: 3 \| 2022-02-23 20:31:24.715 Removing historical data download ID 3. \| 2022-02-23 20:31:24.715 Real-time Intraday chart data file updates started for AMD-NQTV \| 2022-02-23 20:31:24.715 Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 \| 2022-02-23 20:31:24.716 Intraday chart data file opened for AMD-NQTV \| 2022-02-23 20:31:24.716 HD Request # 3 \| Enabling Intraday chart updating for symbol. \| 2022-02-23 20:31:24.716 Triggering next historical data download in queue. \| 2022-02-23 20:31:24.716 No download requests in the queue to start downloads for. \| 2022-02-23 20:31:24.716 Socket (1) \| Socket gracefully closed by remote side. \| 2022-02-23 20:31:24.955 Socket (1) \| Closed. \| 2022-02-23 20:31:24.956 SC DTC Delayed Exchange Data \| Server has requested a logoff. Reason: No heartbeat messages received for 60.4 seconds. Stopping connection. \| 2022-02-23 20:32:23.080 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2022-02-23 20:32:23.080 DTC Client socket (2) \| CloseSocket call. \| 2022-02-23 20:32:23.081 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2022-02-23 20:32:23.081 DTC Client socket (2) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2022-02-23 20:32:23.081 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2022-02-23 20:32:23.081 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2022-02-23 20:32:23.198 SC DTC Delayed Exchange Data \| Connecting to the server ds25.sierracharts.com. Port 10043 \| 2022-02-23 20:32:25.090 DTC Client socket (1) \| Creating socket. \| 2022-02-23 20:32:25.091 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-02-23 20:32:25.091 DTC Client socket (1) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:32:25.091 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2022-02-23 20:32:25.167 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2022-02-23 20:32:25.167 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-02-23 20:32:25.167 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:32:25.270 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2022-02-23 20:32:25.270 SC DTC Delayed Exchange Data \| Received logon response. \| 2022-02-23 20:32:25.893 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2022-02-23 20:32:25.893 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2022-02-23 20:32:25.893 SC DTC Delayed Exchange Data \| Successfully connected. \| 2022-02-23 20:32:25.894 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2022-02-23 20:32:25.894 Added historical Intraday data request for AMD-NQTV to the queue. \| 2022-02-23 20:32:25.894 Intraday data recording state for symbol AMD-NQTV is set to download 'Pending'. \| 2022-02-23 20:32:25.894 Triggering next historical data download in queue. \| 2022-02-23 20:32:25.894 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: AMD-NQTV -> AMD-NQTV \| 2022-02-23 20:32:25.894 HD Request # 4 \| Downloading Intraday chart data for AMD-NQTV to the file AMD-NQTV.scid. Service: nasdaq_exchange.data \| 2022-02-23 20:32:25.894 HD Request # 4 \| Download start date-time: 2022-02-23 20:17:20.000000. File last date-time: 2022-02-23 20:17:20.000000 \| 2022-02-23 20:32:25.894 HD Request # 4 \| Using server: ds25.sierracharts.com port 10150 \| 2022-02-23 20:32:25.894 Socket (3) \| Creating socket. \| 2022-02-23 20:32:25.894 Socket (3) \| New receive buffer size: 5242880 \| 2022-02-23 20:32:25.894 Socket (3) \| Connecting to IP: 38.65.8.115. \| 2022-02-23 20:32:25.894 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2022-02-23 20:32:26.062 HD Request # 4 \| Sending historical data logon request message. \| 2022-02-23 20:32:26.062 SC DTC Delayed Exchange Data \| Received security definition for symbol AMD-NQTV \| 2022-02-23 20:32:26.086 HD Request # 4 \| Requesting Intraday data. Start date-time: 2022-02-23 20:17:20. Record interval: 1. Symbol: AMD-NQTV \| 2022-02-23 20:32:26.587 HD Request # 4 \| Decompressing data. \| 2022-02-23 20:32:26.663 HD Request # 4 \| Receiving Intraday data for AMD-NQTV starting at 2022-02-23 20:17:20.784000 \| 2022-02-23 20:32:26.665 Socket (3) \| CloseSocket call. \| 2022-02-23 20:32:26.667 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2022-02-23 20:32:26.667 Historical data download thread signaled to stop. \| 2022-02-23 20:32:26.668 HD Request # 4 \| Timestamp of first Intraday data file record written: 2022-02-23 20:17:20.784000 \| 2022-02-23 20:32:26.668 HD Request # 4 \| Received 5 Intraday data records from 2022-02-23 20:17:20.784000 to 2022-02-23 20:17:25.097000 (4.3 seconds) and wrote 5 records for AMD-NQTV \| 2022-02-23 20:32:26.668 HD Request # 4 \| Add time&sales data \| Remembered last file record date-time: 2022-02-23 20:17:25.097000 \| 2022-02-23 20:32:26.675 HD Request # 4 \| Completion time: 1s \| 2022-02-23 20:32:26.675 HD Request # 4 \| Intraday data download complete for AMD-NQTV. Unique request ID: 4 \| 2022-02-23 20:32:26.675 Removing historical data download ID 4. \| 2022-02-23 20:32:26.675 Real-time Intraday chart data file updates started for AMD-NQTV \| 2022-02-23 20:32:26.675 Opened cached Intraday file: C:\SierraChart\Data\AMD-NQTV.scid. Thread ID: 19544 \| 2022-02-23 20:32:26.676 Intraday chart data file opened for AMD-NQTV \| 2022-02-23 20:32:26.676 HD Request # 4 \| Enabling Intraday chart updating for symbol. \| 2022-02-23 20:32:26.676 Triggering next historical data download in queue. \| 2022-02-23 20:32:26.676 No download requests in the queue to start downloads for. \| 2022-02-23 20:32:26.676 Socket (3) \| Socket gracefully closed by remote side. \| 2022-02-23 20:32:26.741 Socket (3) \| Closed. \| 2022-02-23 20:32:26.741 DTC Client socket (2) \| Write has completed. Shutdown being performed. \| 2022-02-23 20:32:26.937 DTC Client socket (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-02-23 20:32:26.937 DTC Client socket (2) \| Closed. \| 2022-02-23 20:32:26.937

[2022-02-23 22:17:21] #2 [Go To First Post]
John - SC Support - Posts: 31117
The issue is that you setup the old U.S. Equities data and not the new NASDAQ TotalView data. Here are a couple of options on how to move forward - choose one of the following. The cheapest solution is to do the following, which will give you the NASDAQ TotalView exchange free for next month: - Change your symbols to remove the "-NQTV" after the ticker in order to get the U.S. Equities data from our Sierra Chart Exchange Data Feed. - Deactivate the renewal of the U.S. Equities exchange today by selecting the "Deactivate" button for the exchange on this page (this will stop the U.S. Equities data at the end of the month): https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges - On the first day of next month start the NASDAQ TotalView data by going through the setup instructions here: Denali Exchange Data Feed: Setup Instructions: All Other Exchanges The easiest solution would be to do the following, which will give you the NASDAQ TotalView exchange free for the remainder of February: - Deactivate the U.S. Equities exchange today by selecting the "Deactivate" button for the exchange on this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges - Start the NASDAQ TotalView data by going through the setup instructions here: Denali Exchange Data Feed: Setup Instructions: All Other Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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