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Direct MessagesDate/Time: Thu, 16 May 2024 08:13:33 +0000
Can't seem to access Denali delayed Eurex data
View Count: 414
| [2022-01-27 12:42:21] |
| User247273 - Posts: 37 |
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I'm running version 2296 (package 11) and, until a couple days agao, I had no problem accessing the Denali delayed Eurex data. I don't have real-time Eurex activated because I don't need real-time data for that exchange. However, I need to generally track several Eurex markets, and delayed data works fine for that. I was using SC/TT order routing at the time when everything was working. Due to some account/brokerage changes, I then had to switch my Sierra configuration to Denali data with CQG for order routing only. Ever since that change a couple days ago, I have no access to the delayed Eurex data (even though it's included in the Denali feed I'm paying for). I did make sure to set the symbols to the correct names after the switch, but I just end up with a blank chart after getting a warning message that I'm not allowed access. How can CQG be impacting my access to Sierra Chart provided data when I'm only using them for order routing? Is there something I need to configure in order to regain access to this delayed Eurex data while still using CQG for order routing? Please help. |
| [2022-01-27 15:43:16] |
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You cannot access Sierra Chart's Delayed Exchange Data Feed when using third-party external services. You need to install another installation of Sierra Chart: Using Multiple Data and Trading Services at the Same Time And then you need to follow the instructions here to use the Delayed Exchange Data Feed: Delayed Exchange Data Feed: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-27 15:44:15
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