Support Board
Date/Time: Mon, 15 Sep 2025 23:49:54 +0000
Delayed Data on System #2
View Count: 672
| [2022-01-24 14:56:54] |
| User670721 - Posts: 2 |
|
Hi, I have two systems set for Denali Data, CQG Trading. I can log into one system and receive real-time data (cpu A), but when I log into the second system (cpu B) I can only receive delayed data. I am not trying to log into both systems simultaneously, I am only trying to utilize a different CPU today (cpu B) but can't get real-time data. I have been through the support board and have verified all settings (I copied all SC files directly from cpu A to B), but am at a loss on this one. |
| [2022-01-25 01:07:40] |
| John - SC Support - Posts: 41827 |
|
Get us your Message Log on the computer where you are not getting the real-time data by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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