Support Board

Date/Time: Thu, 02 May 2024 11:11:19 +0000

Post From: Delayed Data on System #2

[2022-01-25 01:07:40] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
Get us your Message Log on the computer where you are not getting the real-time data by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing