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Date/Time: Wed, 29 Mar 2023 07:19:56 +0000

Delayed data Feed for Sierra Charts. How to fix?

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[2021-12-09 16:27:39]
User346683 - Posts: 2
Hello Sierra Charts personal,

I have been using Sierra Charts for some time now, I am trading through the AMP Futures broker firm. Recently, I switched to the Denali Data feed package and have had no live feed. I have everything paid for but still don't get the live feed. I do not understand what is the case. I would love some help on setting up or figuring out what is going on? I have spent a lot on the packages and data feed just for it to be delayed by 10 mins. Please do help. Thank you!
[2021-12-09 17:55:01]
John - SC Support - Posts: 23263
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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