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Direct MessagesDate/Time: Fri, 19 Apr 2024 15:26:03 +0000
Delayed Data Feed
View Count: 496
| [2021-12-09 16:25:30] |
| Stav - Posts: 104 |
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Hi, For the past three days I cannot get delayed updates to my DOM and footprint when I open my chartbook. The only way I can, is to discconect and then connect to feed, can you tell me why this is happening. Thanks Stephen |
| [2021-12-09 17:54:23] |
| John - SC Support - Posts: 30956 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-10 13:47:14] |
| |
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From User: Hi,
I change the ES-MINI contract back to DEC expiry and save everything when I log out. In the morning when I log back in its showing me March 22 expiry but no updates. Even When I then change it back to ESZ21-CME no updates to graphs, DOM or footprints. The only way I can get delayed data is by disconnecting and then reconnecting again. Why does it not save my data and why do I not get updates? Stephen Sierra Chart Support |
| [2021-12-10 17:29:23] |
| John - SC Support - Posts: 30956 |
|
As we noted above, we need to see your Message Log. Please follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-10 18:51:44] |
| Stav - Posts: 104 |
|
Hi John, I did that earlier, here it is again. 1. ES-MINI ESZ21-CME 2. Message log Software version: 2276 64-bit | 2021-12-10 09:41:58.894 Primary Thread ID: 18652 | 2021-12-10 09:41:58.894 Usage end date: 2022-01-20 | 2021-12-10 09:41:58.894 Enabled for: Advanced Features 2. | 2021-12-10 09:41:58.894 Enabled for: Sierra Chart Historical Data Service. | 2021-12-10 09:41:58.894 Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-10 09:41:58.894 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-10 09:41:58.894 Current selected Data/Trading service: SC Data - All Services | 2021-12-10 09:41:58.894 Custom symbol settings values: enabled | 2021-12-10 09:41:58.894 Chart Update Interval: 500 | 2021-12-10 09:41:58.894 Intraday Data Storage Time Unit: 0 | 2021-12-10 09:41:58.894 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-12-10 09:41:58.894 2021-12-10 14:41:58 Local computer time in UTC | 2021-12-10 09:41:58.894 2021-12-10 09:41:58 Local computer time in SC Time Zone | 2021-12-10 09:41:58.894 2021-12-10 14:24:06 Server time in UTC | 2021-12-10 09:41:58.894 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-12-10 09:41:58.894 Program path: C:\Users\alpha\Desktop\ | 2021-12-10 09:41:58.894 Data Files path: C:\Users\alpha\Desktop\Data\ | 2021-12-10 09:41:58.894 OS Version Number: 10.0 | 2021-12-10 09:41:58.894 Locale Setting: C | 2021-12-10 09:41:58.894 Allowed protected custom studies: | 2021-12-10 09:41:58.894 HD Request # 6 | Downloading Intraday chart data for ESZ21-CME to the file ESZ21-CME.scid. Service: cme | 2021-12-10 09:42:01.367 HD Request # 6 | Download start date-time: 2021-12-10 09:14:26.000000. File last date-time: 2021-12-10 09:14:26.821002 | 2021-12-10 09:42:01.368 HD Request # 6 | Using server: ds21.sierracharts.com port 10149 | 2021-12-10 09:42:01.368 Socket (3) | Creating socket. | 2021-12-10 09:42:01.368 Socket (3) | New receive buffer size: 5242880 | 2021-12-10 09:42:01.368 Socket (3) | Connecting to IP: 216.1.90.129. | 2021-12-10 09:42:01.368 HD Request # 6 | Setting DTC encoding to Binary VLS | 2021-12-10 09:42:01.684 HD Request # 6 | Sending historical data logon request message. | 2021-12-10 09:42:01.684 HD Request # 6 | Requesting Intraday data. Start date-time: 2021-12-10 09:14:26. Record interval: 0. Symbol: ESZ21 | 2021-12-10 09:42:02.406 HD Request # 6 | Decompressing data. | 2021-12-10 09:42:02.638 HD Request # 6 | Receiving Intraday data for ESZ21-CME starting at 2021-12-10 09:14:26.071000 | 2021-12-10 09:42:02.912 Socket (3) | CloseSocket call. | 2021-12-10 09:42:03.197 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-12-10 09:42:03.198 Historical data download thread signaled to stop. | 2021-12-10 09:42:03.198 HD Request # 6 | Timestamp of first Intraday data file record written: 2021-12-10 09:14:28.114000 | 2021-12-10 09:42:03.200 HD Request # 6 | Received 14676 records from 2021-12-10 09:14:26.071000 to 2021-12-10 09:32:01.960000 (17.6 minutes) and wrote 14667 records for ESZ21-CME | 2021-12-10 09:42:03.200 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2021-12-10 14:32:01.960000 | 2021-12-10 09:42:03.202 HD Request # 6 | Completion time: 2s | 2021-12-10 09:42:03.202 HD Request # 6 | Intraday data download complete for ESZ21-CME. Unique request ID: 6 | 2021-12-10 09:42:03.202 Removing historical data download ID 6. | 2021-12-10 09:42:03.202 Real-time Intraday chart data file updates started for ESZ21-CME | 2021-12-10 09:42:03.202 Intraday chart data file opened for ESZ21-CME | 2021-12-10 09:42:03.202 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-12-10 09:42:03.202 Triggering next historical data download in queue. | 2021-12-10 09:42:03.202 HD Request # 7 | Downloading Intraday chart data for ESH22-CME to the file ESH22-CME.scid. Service: cme | 2021-12-10 09:42:03.202 HD Request # 7 | Download start date-time: 2021-12-10 09:31:17.000000. File last date-time: 2021-12-10 09:31:17.090000 | 2021-12-10 09:42:03.203 HD Request # 7 | Using server: ds23.sierracharts.com port 10150 | 2021-12-10 09:42:03.203 Socket (4) | Creating socket. | 2021-12-10 09:42:03.203 Socket (4) | New receive buffer size: 5242880 | 2021-12-10 09:42:03.203 Socket (4) | Connecting to IP: 216.1.90.130. | 2021-12-10 09:42:03.203 Socket (3) | Socket gracefully closed by remote side. | 2021-12-10 09:42:03.340 Socket (3) | Closed. | 2021-12-10 09:42:03.340 Opened cached Intraday file: C:\Users\alpha\Desktop\Data\ESZ21-CME.scid. Thread ID: 9612 | 2021-12-10 09:42:03.434 HD Request # 7 | Setting DTC encoding to Binary VLS | 2021-12-10 09:42:03.466 HD Request # 7 | Sending historical data logon request message. | 2021-12-10 09:42:03.466 HD Request # 7 | Requesting Intraday data. Start date-time: 2021-12-10 09:31:17. Record interval: 0. Symbol: ESH22 | 2021-12-10 09:42:05.160 HD Request # 7 | Decompressing data. | 2021-12-10 09:42:05.348 HD Request # 7 | Receiving Intraday data for ESH22-CME starting at 2021-12-10 09:31:17.090000 | 2021-12-10 09:42:06.056 Socket (4) | CloseSocket call. | 2021-12-10 09:42:06.086 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-12-10 09:42:06.086 Historical data download thread signaled to stop. | 2021-12-10 09:42:06.086 HD Request # 7 | Timestamp of first Intraday data file record written: 2021-12-10 09:31:17.426000 | 2021-12-10 09:42:06.087 HD Request # 7 | Received 3875 records from 2021-12-10 09:31:17.090000 to 2021-12-10 09:32:04.913003 (47.8 seconds) and wrote 3874 records for ESH22-CME | 2021-12-10 09:42:06.087 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2021-12-10 14:32:04.913003 | 2021-12-10 09:42:06.088 HD Request # 7 | Completion time: 3s | 2021-12-10 09:42:06.088 HD Request # 7 | Intraday data download complete for ESH22-CME. Unique request ID: 7 | 2021-12-10 09:42:06.088 Removing historical data download ID 7. | 2021-12-10 09:42:06.088 Real-time Intraday chart data file updates started for ESH22-CME | 2021-12-10 09:42:06.088 Intraday chart data file opened for ESH22-CME | 2021-12-10 09:42:06.088 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-12-10 09:42:06.088 Triggering next historical data download in queue. | 2021-12-10 09:42:06.088 No download requests in the queue to start downloads for. | 2021-12-10 09:42:06.088 Opened cached Intraday file: C:\Users\alpha\Desktop\Data\ESH22-CME.scid. Thread ID: 9612 | 2021-12-10 09:42:06.186 Socket (4) | Socket gracefully closed by remote side. | 2021-12-10 09:42:06.204 Socket (4) | Closed. | 2021-12-10 09:42:06.204 File >> Disconnect selected. | 2021-12-10 09:42:09.035 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2021-12-10 09:42:09.036 DTC Client socket (2) | CloseSocket call. | 2021-12-10 09:42:09.037 SC DTC Delayed Exchange Data | Disconnected from the server. | 2021-12-10 09:42:09.037 SC Data - All Services | Disconnected. | 2021-12-10 09:42:09.037 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-12-10 09:42:09.037 SC Data - All Services | Connected to server complete. | 2021-12-10 09:42:19.459 Triggering next historical data download in queue. | 2021-12-10 09:42:19.459 Triggering next historical data download in queue. | 2021-12-10 09:42:19.459 Triggering next historical data download in queue. | 2021-12-10 09:42:19.459 Triggering next historical data download in queue. | 2021-12-10 09:42:19.459 Subscribing to symbol for symbol alert. ZU21-LIFFE | 2021-12-10 09:42:19.459 SC Data - All Services | Starting real-time market data updates for: ZU21-LIFFE. ID: 1 Service code: liffe | 2021-12-10 09:42:19.459 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZU21-LIFFE | 2021-12-10 09:42:19.459 SC Data - All Services | Requesting security definition data for: ZU21-LIFFE. ID: 1 | 2021-12-10 09:42:19.459 No download requests in the queue to start downloads for. | 2021-12-10 09:42:19.462 No download requests in the queue to start downloads for. | 2021-12-10 09:42:19.462 No download requests in the queue to start downloads for. | 2021-12-10 09:42:19.462 No download requests in the queue to start downloads for. | 2021-12-10 09:42:19.462 Mapping ESZ21-CME to ESZ21. Service code: cme | 2021-12-10 09:42:19.462 Mapping ESH22-CME to ESH22. Service code: cme | 2021-12-10 09:42:19.462 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH22-CME (ESH22). ID: 3 Service code: cme | 2021-12-10 09:42:19.462 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10044 | 2021-12-10 09:42:19.462 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH22-CME (ESH22). ID: 3 | 2021-12-10 09:42:19.463 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESZ21-CME (ESZ21). ID: 2 Service code: cme | 2021-12-10 09:42:19.463 SC DTC Delayed Exchange Data | Requesting security definition data for: ESZ21-CME (ESZ21). ID: 2 | 2021-12-10 09:42:19.463 Added historical Intraday data request for ESZ21-CME to the queue. | 2021-12-10 09:42:19.463 Intraday data recording state for symbol ESZ21-CME is set to download 'Pending'. | 2021-12-10 09:42:19.463 Triggering next historical data download in queue. | 2021-12-10 09:42:19.463 DTC Client socket (3) | Creating socket. | 2021-12-10 09:42:19.463 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-12-10 09:42:19.463 DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2021-12-10 09:42:19.463 Delaying start of download for ESZ21-CME | 2021-12-10 09:42:19.464 Added historical Intraday data request for ESH22-CME to the queue. | 2021-12-10 09:42:19.518 Intraday data recording state for symbol ESH22-CME is set to download 'Pending'. | 2021-12-10 09:42:19.518 Triggering next historical data download in queue. | 2021-12-10 09:42:19.518 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-12-10 09:42:19.613 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-12-10 09:42:19.613 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2021-12-10 09:42:19.613 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-12-10 09:42:19.777 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-12-10 09:42:19.777 Mapping ZNU21-CBOT to ZNU21. Service code: cbot | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ZNU21-CBOT (ZNU21). ID: 4 Service code: cbot | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Requesting security definition data for: ZNU21-CBOT (ZNU21). ID: 4 | 2021-12-10 09:42:19.961 Mapping ZNZ21-CBOT to ZNZ21. Service code: cbot | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ZNZ21-CBOT (ZNZ21). ID: 5 Service code: cbot | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Requesting security definition data for: ZNZ21-CBOT (ZNZ21). ID: 5 | 2021-12-10 09:42:19.961 Mapping ESU21-CME to ESU21. Service code: cme | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU21-CME (ESU21). ID: 6 Service code: cme | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU21-CME (ESU21). ID: 6 | 2021-12-10 09:42:19.961 SC DTC Delayed Exchange Data | Received logon response. | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Successfully connected. | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH22-CME -> ESH22 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU21-CME -> ESU21 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESZ21-CME -> ESZ21 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ZNU21-CBOT -> ZNU21 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ZNZ21-CBOT -> ZNZ21 | 2021-12-10 09:42:20.461 SC DTC Delayed Exchange Data | Received security definition for symbol ESH22-CME | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Real-time data for symbol ESU21-CME is currently unavailable. | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Received security definition for symbol ESU21-CME | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Received security definition for symbol ESZ21-CME | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Real-time data for symbol ZNU21-CBOT is currently unavailable. | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Received security definition for symbol ZNU21-CBOT | 2021-12-10 09:42:20.695 SC DTC Delayed Exchange Data | Received security definition for symbol ZNZ21-CBOT | 2021-12-10 09:42:20.695 Requesting market depth updates for: ESZ21-CME if supported. | 2021-12-10 09:42:24.456 SC DTC Delayed Exchange Data | Clearing market depth for ESZ21-CME | 2021-12-10 09:42:24.620 HD Request # 8 | Downloading Intraday chart data for ESZ21-CME to the file ESZ21-CME.scid. Service: cme | 2021-12-10 09:42:25.405 HD Request # 8 | Download start date-time: 2021-12-10 09:32:01.000000. File last date-time: 2021-12-10 09:32:01.960000 | 2021-12-10 09:42:25.406 HD Request # 8 | Using server: ds21.sierracharts.com port 10149 | 2021-12-10 09:42:25.406 Socket (4) | Creating socket. | 2021-12-10 09:42:25.406 Socket (4) | New receive buffer size: 5242880 | 2021-12-10 09:42:25.407 Socket (4) | Connecting to IP: 216.1.90.129. | 2021-12-10 09:42:25.407 HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-12-10 09:42:25.744 HD Request # 8 | Sending historical data logon request message. | 2021-12-10 09:42:25.744 HD Request # 8 | Requesting Intraday data. Start date-time: 2021-12-10 09:32:01. Record interval: 0. Symbol: ESZ21 | 2021-12-10 09:42:25.891 HD Request # 8 | Decompressing data. | 2021-12-10 09:42:26.078 HD Request # 8 | Receiving Intraday data for ESZ21-CME starting at 2021-12-10 09:32:01.010000 | 2021-12-10 09:42:26.228 Socket (4) | CloseSocket call. | 2021-12-10 09:42:26.228 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-12-10 09:42:26.228 Historical data download thread signaled to stop. | 2021-12-10 09:42:26.228 HD Request # 8 | Timestamp of first Intraday data file record written: 2021-12-10 09:32:02.048000 | 2021-12-10 09:42:26.229 HD Request # 8 | Received 1946 records from 2021-12-10 09:32:01.010000 to 2021-12-10 09:32:25.989006 (25.0 seconds) and wrote 1880 records for ESZ21-CME | 2021-12-10 09:42:26.229 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2021-12-10 14:32:25.989006 | 2021-12-10 09:42:26.230 HD Request # 8 | Completion time: 1s | 2021-12-10 09:42:26.230 HD Request # 8 | Intraday data download complete for ESZ21-CME. Unique request ID: 8 | 2021-12-10 09:42:26.230 Removing historical data download ID 8. | 2021-12-10 09:42:26.230 Real-time Intraday chart data file updates started for ESZ21-CME | 2021-12-10 09:42:26.230 Intraday chart data file opened for ESZ21-CME | 2021-12-10 09:42:26.230 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-12-10 09:42:26.230 Triggering next historical data download in queue. | 2021-12-10 09:42:26.230 HD Request # 9 | Downloading Intraday chart data for ESH22-CME to the file ESH22-CME.scid. Service: cme | 2021-12-10 09:42:26.230 HD Request # 9 | Download start date-time: 2021-12-10 09:32:04.000000. File last date-time: 2021-12-10 09:32:04.913003 | 2021-12-10 09:42:26.230 HD Request # 9 | Using server: ds23.sierracharts.com port 10150 | 2021-12-10 09:42:26.230 Socket (5) | Creating socket. | 2021-12-10 09:42:26.230 Socket (5) | New receive buffer size: 5242880 | 2021-12-10 09:42:26.231 Socket (5) | Connecting to IP: 216.1.90.130. | 2021-12-10 09:42:26.231 Opened cached Intraday file: C:\Users\alpha\Desktop\Data\ESZ21-CME.scid. Thread ID: 20624 | 2021-12-10 09:42:26.268 Socket (4) | Socket gracefully closed by remote side. | 2021-12-10 09:42:26.358 Socket (4) | Closed. | 2021-12-10 09:42:26.358 HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-12-10 09:42:26.527 HD Request # 9 | Sending historical data logon request message. | 2021-12-10 09:42:26.527 HD Request # 9 | Requesting Intraday data. Start date-time: 2021-12-10 09:32:04. Record interval: 0. Symbol: ESH22 | 2021-12-10 09:42:26.690 HD Request # 9 | Decompressing data. | 2021-12-10 09:42:26.820 HD Request # 9 | Receiving Intraday data for ESH22-CME starting at 2021-12-10 09:32:04.014000 | 2021-12-10 09:42:26.988 Socket (5) | CloseSocket call. | 2021-12-10 09:42:26.990 Historical data download thread signaled to stop. | 2021-12-10 09:42:26.990 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-12-10 09:42:26.990 HD Request # 9 | Timestamp of first Intraday data file record written: 2021-12-10 09:32:05.217000 | 2021-12-10 09:42:26.991 HD Request # 9 | Received 2067 records from 2021-12-10 09:32:04.014000 to 2021-12-10 09:32:25.947001 (21.9 seconds) and wrote 1927 records for ESH22-CME | 2021-12-10 09:42:26.991 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-12-10 14:32:25.947001 | 2021-12-10 09:42:26.992 HD Request # 9 | Completion time: 0s | 2021-12-10 09:42:26.992 HD Request # 9 | Intraday data download complete for ESH22-CME. Unique request ID: 9 | 2021-12-10 09:42:26.992 Removing historical data download ID 9. | 2021-12-10 09:42:26.992 Real-time Intraday chart data file updates started for ESH22-CME | 2021-12-10 09:42:26.992 Intraday chart data file opened for ESH22-CME | 2021-12-10 09:42:26.992 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-12-10 09:42:26.992 Triggering next historical data download in queue. | 2021-12-10 09:42:26.992 No download requests in the queue to start downloads for. | 2021-12-10 09:42:26.992 Opened cached Intraday file: C:\Users\alpha\Desktop\Data\ESH22-CME.scid. Thread ID: 20624 | 2021-12-10 09:42:27.143 Socket (5) | Socket gracefully closed by remote side. | 2021-12-10 09:42:27.162 Socket (5) | Closed. | 2021-12-10 09:42:27.162 Thanks. Stephen |
| [2021-12-10 19:12:10] |
| John - SC Support - Posts: 30956 |
|
We are not seeing any errors in your log. The only thing we can think of that you might be seeing is that when the Historical data initially downloads, it goes up to the current time, but then the Delayed data has to "catch up" to that, so it will take 10 minutes before the delayed data is actually starting to populate the chart. Please open a chart for the ES and give it at least 20 minutes before you disconnect and see if you are getting the streaming data flowing into the chart. If not, then get us a screen capture of what you are seeing by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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