Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 08:09:44 +0000



Post From: Delayed Data Feed

[2021-12-10 19:12:10]
John - SC Support - Posts: 30444
We are not seeing any errors in your log.

The only thing we can think of that you might be seeing is that when the Historical data initially downloads, it goes up to the current time, but then the Delayed data has to "catch up" to that, so it will take 10 minutes before the delayed data is actually starting to populate the chart.

Please open a chart for the ES and give it at least 20 minutes before you disconnect and see if you are getting the streaming data flowing into the chart. If not, then get us a screen capture of what you are seeing by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing