Support Board
Date/Time: Thu, 26 Jun 2025 13:06:26 +0000
realtime
View Count: 509
| [2021-11-15 15:39:24] |
| User403758 - Posts: 25 |
|
But why dont I have realtime data any more, balance issues ?? Reading Internal Order ID file. | 2021-11-12 14:59:27.122 Reading Trade Orders file. | 2021-11-12 14:59:27.260 Reading Trade Positions file. | 2021-11-12 14:59:27.261 Reading Trade Account Data files. | 2021-11-12 14:59:27.261 UDPListener (1524). Port 22904 | Listening on UDP port 22904. | 2021-11-12 14:59:27.285 Software version: 2296 64-bit | 2021-11-12 14:59:27.285 Primary Thread ID: 12276 | 2021-11-12 14:59:27.285 Usage end date: 2022-01-23 | 2021-11-12 14:59:27.285 Enabled for: Advanced Features 2. | 2021-11-12 14:59:27.285 Enabled for: Sierra Chart Historical Data Service. | 2021-11-12 14:59:27.285 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-11-12 14:59:27.285 Enabled for: Delayed Denali Exchange Data Feed. | 2021-11-12 14:59:27.285 Enabled for exchange2: CME (Trading Account Required) | 2021-11-12 14:59:27.285 Enabled for exchange2: CBOT (Trading Account Required) | 2021-11-12 14:59:27.285 Enabled for exchange2: COMEX (Trading Account Required) | 2021-11-12 14:59:27.285 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-11-12 14:59:27.285 Enabled for exchange2: EUREX EOBI | 2021-11-12 14:59:27.285 Enabled for exchange2: fairx_exchange.data | 2021-11-12 14:59:27.285 Allow Support for Sierra Chart Data Feeds is disabled. | 2021-11-12 14:59:27.285 Current selected Data/Trading service: SC Data - All Services | 2021-11-12 14:59:27.285 Custom symbol settings values: disabled | 2021-11-12 14:59:27.285 Chart Update Interval: 100 | 2021-11-12 14:59:27.285 Intraday Data Storage Time Unit: 10 | 2021-11-12 14:59:27.285 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-11-12 14:59:27.285 2021-11-12 19:59:27 Local computer time in UTC | 2021-11-12 14:59:27.285 2021-11-12 14:59:27 Local computer time in SC Time Zone | 2021-11-12 14:59:27.285 2021-11-12 19:59:26 Server time in UTC | 2021-11-12 14:59:27.285 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-11-12 14:59:27.285 Program path: C:\SierraChart\ | 2021-11-12 14:59:27.285 Data Files path: C:\SierraChart\Data\ | 2021-11-12 14:59:27.285 OS Version Number: 10.0 | 2021-11-12 14:59:27.285 Locale Setting: C | 2021-11-12 14:59:27.285 DLLs: OFA Bars (by Zdislav)_64.dll, SierraChart.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_64.dll, Trade29CustomStudies.dll, Trade29CustomStudies_2151_64.dll, Trade29CustomStudies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free (2020).dll, zyp sierra free (2020)_64.dll, zyp sierra free.dll, zyp sierra free_64.dll, _Alex_Studies.dll | 2021-11-12 14:59:27.288 Allowed protected custom studies: SST_FreeBundle, Trade29 Custom Studies | 2021-11-12 14:59:27.288 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-11-12 14:59:27.310 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-11-12 14:59:27.350 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-11-12 14:59:27.419 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-11-12 14:59:27.419 Received 5 login tokens. | 2021-11-12 14:59:27.517 Symbol settings MD5 received. Request ID: 1. | 2021-11-12 14:59:27.923 Symbol settings are up-to-date for scdataallservices. | 2021-11-12 14:59:27.923 MNQZ21-CME 1 Min #1 | Reloading chart. | 2021-11-12 15:00:32.786 Mapping MNQZ21-CME to MNQZ21. Service code: cme | 2021-11-12 15:00:32.883 Starting DelayedDownloadMonitoringTimer | 2021-11-12 15:00:32.883 Starting HDTimeoutTimer | 2021-11-12 15:00:32.883 Added historical Intraday data request for MNQZ21-CME to the queue. | 2021-11-12 15:00:32.883 Intraday data recording state for symbol MNQZ21-CME is set to download 'Pending'. | 2021-11-12 15:00:32.883 Triggering next historical data download in queue. | 2021-11-12 15:00:32.883 HD Request # 1 | Downloading Intraday chart data for MNQZ21-CME to the file MNQZ21-CME.scid. Service: cme | 2021-11-12 15:00:32.885 HD Request # 1 | Download start date-time: 2021-11-12 14:53:50.000000. File last date-time: 2021-11-12 14:53:50.085000 | 2021-11-12 15:00:32.886 HD Request # 1 | Using server: ds21.sierracharts.com port 10149 | 2021-11-12 15:00:32.886 Socket (1) | Creating socket. | 2021-11-12 15:00:32.922 Socket (1) | New receive buffer size: 5242880 | 2021-11-12 15:00:32.922 Socket (1) | Connecting to IP: 216.1.90.129. | 2021-11-12 15:00:32.922 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-11-12 15:00:33.181 HD Request # 1 | Sending historical data logon request message. | 2021-11-12 15:00:33.181 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-11-12 14:53:50. Record interval: 10. Symbol: MNQZ21 | 2021-11-12 15:00:33.831 HD Request # 1 | Decompressing data. | 2021-11-12 15:00:34.026 HD Request # 1 | Receiving Intraday data for MNQZ21-CME starting at 2021-11-12 14:53:50.085000 | 2021-11-12 15:00:34.026 Socket (1) | CloseSocket call. | 2021-11-12 15:00:34.026 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-11-12 15:00:34.027 HD Request # 1 | Historical data for MNQZ21-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-11-12 15:00:34.027 Historical data download thread signaled to stop. | 2021-11-12 15:00:34.027 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-11-12 14:53:50.085000 | 2021-11-12 15:00:34.027 HD Request # 1 | Received 41 Intraday data records from 2021-11-12 14:53:50.085000 to 2021-11-12 15:00:30.556000 (6.7 minutes) and wrote 41 records for MNQZ21-CME | 2021-11-12 15:00:34.027 HD Request # 1 | Completion time: 2s | 2021-11-12 15:00:34.027 HD Request # 1 | Intraday data download complete for MNQZ21-CME. Unique request ID: 1 | 2021-11-12 15:00:34.027 Removing historical data download ID 1. | 2021-11-12 15:00:34.027 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-11-12 15:00:34.027 Triggering next historical data download in queue. | 2021-11-12 15:00:34.027 No download requests in the queue to start downloads for. | 2021-11-12 15:00:34.027 Socket (1) | Socket gracefully closed by remote side. | 2021-11-12 15:00:34.152 Socket (1) | Closed. | 2021-11-12 15:00:34.152 SC Data - All Services | Connected to server complete. | 2021-11-12 15:01:02.449 Triggering next historical data download in queue. | 2021-11-12 15:01:02.449 Triggering next historical data download in queue. | 2021-11-12 15:01:02.449 Triggering next historical data download in queue. | 2021-11-12 15:01:02.449 Triggering next historical data download in queue. | 2021-11-12 15:01:02.449 SC Data - All Services | Starting real-time market data updates for: -AMP Broker. ID: 1 | 2021-11-12 15:01:02.449 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: -AMP Broker | 2021-11-12 15:01:02.449 SC Data - All Services | Requesting security definition data for: -AMP Broker. ID: 1 | 2021-11-12 15:01:02.449 No historical data client is currently set to download historical Intraday data for -AMP Broker. | 2021-11-12 15:01:02.449 Real-time Intraday chart data file updates started for -AMP Broker | 2021-11-12 15:01:02.449 Opened cached Intraday file: C:\SierraChart\Data\-AMP Broker.scid. Thread ID: 12276 | 2021-11-12 15:01:02.450 Intraday chart data file opened for -AMP Broker | 2021-11-12 15:01:02.450 SC Data - All Services | Starting real-time market data updates for: -MICRO Futures. ID: 2 | 2021-11-12 15:01:02.450 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: -MICRO Futures | 2021-11-12 15:01:02.450 SC Data - All Services | Requesting security definition data for: -MICRO Futures. ID: 2 | 2021-11-12 15:01:02.450 No historical data client is currently set to download historical Intraday data for -MICRO Futures. | 2021-11-12 15:01:02.450 Real-time Intraday chart data file updates started for -MICRO Futures | 2021-11-12 15:01:02.450 Opened cached Intraday file: C:\SierraChart\Data\-MICRO Futures.scid. Thread ID: 12276 | 2021-11-12 15:01:02.450 Intraday chart data file opened for -MICRO Futures | 2021-11-12 15:01:02.450 Mapping MESU19-CME to MESU19. Service code: cme | 2021-11-12 15:01:02.450 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESU19-CME (MESU19). ID: 3 Service code: cme | 2021-11-12 15:01:02.450 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2021-11-12 15:01:02.450 SC DTC Delayed Exchange Data | Requesting security definition data for: MESU19-CME (MESU19). ID: 3 | 2021-11-12 15:01:02.450 Added historical Intraday data request for MESU19-CME to the queue. | 2021-11-12 15:01:02.450 Intraday data recording state for symbol MESU19-CME is set to download 'Pending'. | 2021-11-12 15:01:02.450 Mapping MGCZ19-COMEX to MGCZ19. Service code: comex | 2021-11-12 15:01:02.450 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MGCZ19-COMEX (MGCZ19). ID: 4 Service code: comex | 2021-11-12 15:01:02.450 SC DTC Delayed Exchange Data | Requesting security definition data for: MGCZ19-COMEX (MGCZ19). ID: 4 | 2021-11-12 15:01:02.450 Added historical Intraday data request for MGCZ19-COMEX to the queue. | 2021-11-12 15:01:02.450 Intraday data recording state for symbol MGCZ19-COMEX is set to download 'Pending'. | 2021-11-12 15:01:02.450 SC Data - All Services | Starting real-time market data updates for: -Emini Futures. ID: 5 | 2021-11-12 15:01:02.450 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: -Emini Futures | 2021-11-12 15:01:02.450 SC Data - All Services | Requesting security definition data for: -Emini Futures. ID: 5 | 2021-11-12 15:01:02.450 No historical data client is currently set to download historical Intraday data for -Emini Futures. | 2021-11-12 15:01:02.450 Real-time Intraday chart data file updates started for -Emini Futures | 2021-11-12 15:01:02.450 DTC Client socket (1) | Creating socket. | 2021-11-12 15:01:02.450 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-11-12 15:01:02.450 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2021-11-12 15:01:02.450 Opened cached Intraday file: C:\SierraChart\Data\-Emini Futures.scid. Thread ID: 12276 | 2021-11-12 15:01:02.451 Intraday chart data file opened for -Emini Futures | 2021-11-12 15:01:02.451 No download requests in the queue to start downloads for. | 2021-11-12 15:01:02.459 Delaying start of download for MESU19-CME | 2021-11-12 15:01:02.459 No download requests in the queue to start downloads for. | 2021-11-12 15:01:02.459 No download requests in the queue to start downloads for. | 2021-11-12 15:01:02.459 Mapping MNQZ21-CME to MNQZ21. Service code: cme | 2021-11-12 15:01:02.465 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MNQZ21-CME (MNQZ21). ID: 6 Service code: cme | 2021-11-12 15:01:02.465 SC DTC Delayed Exchange Data | Requesting security definition data for: MNQZ21-CME (MNQZ21). ID: 6 | 2021-11-12 15:01:02.465 Added historical Intraday data request for MNQZ21-CME to the queue. | 2021-11-12 15:01:02.465 Intraday data recording state for symbol MNQZ21-CME is set to download 'Pending'. | 2021-11-12 15:01:02.465 Triggering next historical data download in queue. | 2021-11-12 15:01:02.465 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-11-12 15:01:02.563 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-11-12 15:01:02.563 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2021-11-12 15:01:02.563 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-11-12 15:01:02.684 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-11-12 15:01:02.684 SC DTC Delayed Exchange Data | Received logon response. | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Successfully connected. | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESU19-CME -> MESU19 | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MGCZ19-COMEX -> MGCZ19 | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MNQZ21-CME -> MNQZ21 | 2021-11-12 15:01:03.365 SC DTC Delayed Exchange Data | Real-time data for symbol MESU19-CME is currently unavailable. | 2021-11-12 15:01:03.558 SC DTC Delayed Exchange Data | Received security definition for symbol MESU19-CME | 2021-11-12 15:01:03.558 SC DTC Delayed Exchange Data | Real-time data for symbol MGCZ19-COMEX is currently unavailable. | 2021-11-12 15:01:03.558 SC DTC Delayed Exchange Data | Received security definition for symbol MGCZ19-COMEX | 2021-11-12 15:01:03.558 SC DTC Delayed Exchange Data | Received security definition for symbol MNQZ21-CME | 2021-11-12 15:01:03.558 HD Request # 2 | Downloading Intraday chart data for MESU19-CME to the file MESU19-CME.scid. Service: cme | 2021-11-12 15:01:08.194 HD Request # 2 | Download start date-time: 2019-09-20 09:29:30.000000. File last date-time: 2019-09-20 09:29:30.000000 | 2021-11-12 15:01:08.195 HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2021-11-12 15:01:08.195 Socket (2) | Creating socket. | 2021-11-12 15:01:08.222 Socket (2) | New receive buffer size: 5242880 | 2021-11-12 15:01:08.222 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-11-12 15:01:08.222 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-11-12 15:01:08.520 HD Request # 2 | Sending historical data logon request message. | 2021-11-12 15:01:08.520 HD Request # 2 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:30. Record interval: 10. Symbol: MESU19 | 2021-11-12 15:01:09.189 HD Request # 2 | Decompressing data. | 2021-11-12 15:01:09.448 HD Request # 2 | Receiving Intraday data for MESU19-CME starting at 2019-09-20 09:29:30.000000 | 2021-11-12 15:01:09.454 Socket (2) | CloseSocket call. | 2021-11-12 15:01:09.454 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-12 15:01:09.455 Historical data download thread signaled to stop. | 2021-11-12 15:01:09.455 HD Request # 2 | Timestamp of first Intraday data file record written: 2019-09-20 09:29:30.000000 | 2021-11-12 15:01:09.455 HD Request # 2 | Received 1 Intraday data record from 2019-09-20 09:29:30.000000 to 2019-09-20 09:29:30.000000 (0.0 seconds) and wrote 1 record for MESU19-CME | 2021-11-12 15:01:09.455 HD Request # 2 | Completion time: 1s | 2021-11-12 15:01:09.455 HD Request # 2 | Intraday data download complete for MESU19-CME. Unique request ID: 2 | 2021-11-12 15:01:09.455 Removing historical data download ID 2. | 2021-11-12 15:01:09.455 Real-time Intraday chart data file updates started for MESU19-CME | 2021-11-12 15:01:09.455 Opened cached Intraday file: C:\SierraChart\Data\MESU19-CME.scid. Thread ID: 12276 | 2021-11-12 15:01:09.459 Intraday chart data file opened for MESU19-CME | 2021-11-12 15:01:09.459 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-11-12 15:01:09.459 Triggering next historical data download in queue. | 2021-11-12 15:01:09.459 HD Request # 3 | Downloading Intraday chart data for MGCZ19-COMEX to the file MGCZ19-COMEX.scid. Service: comex | 2021-11-12 15:01:09.459 HD Request # 3 | Download start date-time: 2019-12-26 16:30:26.000000. File last date-time: 2019-12-26 16:30:26.000000 | 2021-11-12 15:01:09.460 HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2021-11-12 15:01:09.460 Socket (3) | Creating socket. | 2021-11-12 15:01:09.460 Socket (3) | New receive buffer size: 5242880 | 2021-11-12 15:01:09.460 Socket (3) | Connecting to IP: 216.1.90.129. | 2021-11-12 15:01:09.460 Socket (2) | Socket gracefully closed by remote side. | 2021-11-12 15:01:09.577 Socket (2) | Closed. | 2021-11-12 15:01:09.577 HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-11-12 15:01:09.696 HD Request # 3 | Sending historical data logon request message. | 2021-11-12 15:01:09.696 HD Request # 3 | Requesting Intraday data. Start date-time: 2019-12-26 16:30:26. Record interval: 10. Symbol: MGCZ19 | 2021-11-12 15:01:10.286 HD Request # 3 | Decompressing data. | 2021-11-12 15:01:10.479 HD Request # 3 | Receiving Intraday data for MGCZ19-COMEX starting at 2019-12-26 16:30:26.000000 | 2021-11-12 15:01:10.509 Socket (3) | CloseSocket call. | 2021-11-12 15:01:10.510 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-11-12 15:01:10.510 Historical data download thread signaled to stop. | 2021-11-12 15:01:10.510 HD Request # 3 | Timestamp of first Intraday data file record written: 2019-12-26 16:30:26.000000 | 2021-11-12 15:01:10.510 HD Request # 3 | Received 1 Intraday data record from 2019-12-26 16:30:26.000000 to 2019-12-26 16:30:26.000000 (0.0 seconds) and wrote 1 record for MGCZ19-COMEX | 2021-11-12 15:01:10.510 HD Request # 3 | Completion time: 1s | 2021-11-12 15:01:10.510 HD Request # 3 | Intraday data download complete for MGCZ19-COMEX. Unique request ID: 3 | 2021-11-12 15:01:10.510 Removing historical data download ID 3. | 2021-11-12 15:01:10.510 Real-time Intraday chart data file updates started for MGCZ19-COMEX | 2021-11-12 15:01:10.510 Opened cached Intraday file: C:\SierraChart\Data\MGCZ19-COMEX.scid. Thread ID: 12276 | 2021-11-12 15:01:10.514 Intraday chart data file opened for MGCZ19-COMEX | 2021-11-12 15:01:10.514 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-11-12 15:01:10.514 Triggering next historical data download in queue. | 2021-11-12 15:01:10.514 HD Request # 4 | Downloading Intraday chart data for MNQZ21-CME to the file MNQZ21-CME.scid. Service: cme | 2021-11-12 15:01:10.514 HD Request # 4 | Download start date-time: 2021-11-12 15:00:30.000000. File last date-time: 2021-11-12 15:00:30.556000 | 2021-11-12 15:01:10.514 HD Request # 4 | Using server: ds23.sierracharts.com port 10150 | 2021-11-12 15:01:10.515 Socket (2) | Creating socket. | 2021-11-12 15:01:10.515 Socket (2) | New receive buffer size: 5242880 | 2021-11-12 15:01:10.515 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-11-12 15:01:10.515 Socket (3) | Socket gracefully closed by remote side. | 2021-11-12 15:01:10.622 Socket (3) | Closed. | 2021-11-12 15:01:10.622 HD Request # 4 | Setting DTC encoding to Binary VLS | 2021-11-12 15:01:10.773 HD Request # 4 | Sending historical data logon request message. | 2021-11-12 15:01:10.773 HD Request # 4 | Requesting Intraday data. Start date-time: 2021-11-12 15:00:30. Record interval: 10. Symbol: MNQZ21 | 2021-11-12 15:01:10.892 HD Request # 4 | Decompressing data. | 2021-11-12 15:01:11.027 HD Request # 4 | Receiving Intraday data for MNQZ21-CME starting at 2021-11-12 15:00:30.556000 | 2021-11-12 15:01:11.028 Socket (2) | CloseSocket call. | 2021-11-12 15:01:11.028 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-12 15:01:11.028 Historical data download thread signaled to stop. | 2021-11-12 15:01:11.034 HD Request # 4 | Timestamp of first Intraday data file record written: 2021-11-12 15:00:30.556000 | 2021-11-12 15:01:11.034 HD Request # 4 | Received 4 Intraday data records from 2021-11-12 15:00:30.556000 to 2021-11-12 15:01:00.005000 (29.4 seconds) and wrote 4 records for MNQZ21-CME | 2021-11-12 15:01:11.034 HD Request # 4 | Completion time: 1s | 2021-11-12 15:01:11.034 HD Request # 4 | Intraday data download complete for MNQZ21-CME. Unique request ID: 4 | 2021-11-12 15:01:11.034 Removing historical data download ID 4. | 2021-11-12 15:01:11.034 Real-time Intraday chart data file updates started for MNQZ21-CME | 2021-11-12 15:01:11.034 Opened cached Intraday file: C:\SierraChart\Data\MNQZ21-CME.scid. Thread ID: 12276 | 2021-11-12 15:01:11.038 Intraday chart data file opened for MNQZ21-CME | 2021-11-12 15:01:11.038 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-11-12 15:01:11.038 Triggering next historical data download in queue. | 2021-11-12 15:01:11.038 No download requests in the queue to start downloads for. | 2021-11-12 15:01:11.038 Socket (2) | Socket gracefully closed by remote side. | 2021-11-12 15:01:11.156 Socket (2) | Closed. | 2021-11-12 15:01:11.156 Added historical Intraday data request for MNQZ21-CME to the queue. | 2021-11-12 15:01:54.083 Intraday data recording state for symbol MNQZ21-CME is set to download 'Pending'. | 2021-11-12 15:01:54.083 Triggering next historical data download in queue. | 2021-11-12 15:01:54.083 HD Request # 5 | Downloading Intraday chart data for MNQZ21-CME to the file MNQZ21-CME.scid. Service: cme | 2021-11-12 15:01:54.084 HD Request # 5 | Download start date-time: 2021-11-12 15:16:00.000000. File last date-time: 2021-11-12 15:01:00.005000 | 2021-11-12 15:01:54.084 HD Request # 5 | Using server: ds21.sierracharts.com port 10149 | 2021-11-12 15:01:54.085 Socket (2) | Creating socket. | 2021-11-12 15:01:54.085 Socket (2) | New receive buffer size: 5242880 | 2021-11-12 15:01:54.085 Socket (2) | Connecting to IP: 216.1.90.129. | 2021-11-12 15:01:54.085 HD Request # 5 | Setting DTC encoding to Binary VLS | 2021-11-12 15:01:54.322 HD Request # 5 | Sending historical data logon request message. | 2021-11-12 15:01:54.322 HD Request # 5 | Requesting Intraday data. Start date-time: 2021-11-12 15:16:00. Record interval: 10. Symbol: MNQZ21 | 2021-11-12 15:01:54.911 HD Request # 5 | Decompressing data. | 2021-11-12 15:01:55.054 HD Request # 5 | Receiving Intraday data for MNQZ21-CME starting at 2021-11-12 14:01:53.374000 | 2021-11-12 15:01:55.055 Socket (2) | CloseSocket call. | 2021-11-12 15:01:55.167 Historical data download thread signaled to stop. | 2021-11-12 15:01:55.167 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-12 15:01:55.167 HD Request # 5 | Timestamp of first Intraday data file record written: 2021-11-12 15:01:00.005000 | 2021-11-12 15:01:55.167 HD Request # 5 | Received 361 Intraday data records from 2021-11-12 14:01:53.374000 to 2021-11-12 15:01:50.472000 (60.0 minutes) and wrote 6 records for MNQZ21-CME | 2021-11-12 15:01:55.167 HD Request # 5 | Completion time: 1s | 2021-11-12 15:01:55.167 HD Request # 5 | Intraday data download complete for MNQZ21-CME. Unique request ID: 5 | 2021-11-12 15:01:55.167 Removing historical data download ID 5. | 2021-11-12 15:01:55.167 Real-time Intraday chart data file updates started for MNQZ21-CME | 2021-11-12 15:01:55.167 Opened cached Intraday file: C:\SierraChart\Data\MNQZ21-CME.scid. Thread ID: 12276 | 2021-11-12 15:01:55.171 Intraday chart data file opened for MNQZ21-CME | 2021-11-12 15:01:55.171 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-11-12 15:01:55.171 Triggering next historical data download in queue. | 2021-11-12 15:01:55.171 No download requests in the queue to start downloads for. | 2021-11-12 15:01:55.171 Socket (2) | Socket gracefully closed by remote side. | 2021-11-12 15:01:55.284 Socket (2) | Closed. | 2021-11-12 15:01:55.284 |
| [2021-11-15 17:14:32] |
| John - SC Support - Posts: 40605 |
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The following line from your log is the issue: Allow Support for Sierra Chart Data Feeds is disabled.
You need to enable the option for Allow Support for Sierra Chart Data Feeds. Refer to the following: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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